We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough. Shout out to F... See more
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Review summary
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Reviews shaping this summary
This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.
TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more
Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!
Company details
About TAXIBOX
Written by the company
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
Written by the company
- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
Contact info
118 Boundary Rd, 3195, Braeside, Australia
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
4.9
Excellent
4K reviews
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Yesterday my family got a taxi box and…
Yesterday my family got a taxi box and Eddie was super helpful! excellent service, thank you
July 22, 2026
Unprompted review
Everything was made so easy
Everything was made so easy. Arrived on time as per communication txt. Phoned to confirm on arrival where to put it , excellent service
Thank you
July 22, 2026
Seamless experience
Seamless experience. Link sent to track delivery was very helpful. Driver was very obliging and explained the process of using a TaxiBox well as I haven't moved in decades. People in the office and on the phones have been very helpful too.
July 23, 2026
Unprompted review
Speedy timing
Speedy timing, communicative and great service! Would highly recommend to anyone looking to move states!
July 22, 2026
We couldn’t be happier with the Taxibox…
We couldn’t be happier with the Taxibox delivery! We marked out with some chalk on our driveway exactly where we wanted the box to be placed, as we weren’t able to be there in person. Frank was able to place the box exactly where we had wanted! Thanks - very easy and smooth process!
July 21, 2026
Unprompted review
Perfect Moving Experience
Best moving experience we’ve ever had - easy to book, delivered and picked up perfectly on time!
Can’t fault our driver Jayden, a clear communicator and super friendly. Dropped our box in the best possible spot for an easy move.
Will absolutely be using Taxibox for any future moves!
July 22, 2026
Unprompted review
Box was well taken care of
Box was well taken care of. Nothing had moved inside. Pick up and drop off very smooth at both ends. Shout out to Eddie who dropped it off at my new house with great precision.
July 22, 2026
Jayden was very polite
Jayden was very polite, professional & efficient. He introduced himself and made sure to understand exactly where I wanted the box to be set down. I would highly recommend Taxi Box
July 22, 2026
Unprompted review
Frank was so helpful today for our…
Frank was so helpful today for our redelivery. Read our notes, friendly and professional. Thanks Frank for re-uniting us with our stuff.
July 22, 2026
Unprompted review
Frank was incredible
Frank was incredible! Punctual, kind, fast. The process was super easy :)
July 18, 2026
Unprompted review
From the start when they were delivered…
From the start when they were delivered where I wanted them to when they picked them up then they put them in storage then delivered to my address and then picked them up when I was finished was perfect with the lest amount of fuss I would highly recommend them to anybody thank you
July 21, 2026
May use AI-assist with repliesRead more
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Meh, ok.…
The delivery of the taxi boxes itself was good. But there is not much flexibility in available days for box drop offs and pick ups. I used their movers and was disappointed with the experience. Their communication was not great. I was on hold for long periods when trying to get an update on ETAs.
June 25, 2026
Reply from TAXIBOX
Hi Christa,
Thanks so much for taking the time to leave us with your feedback.
We're really glad to hear your TAXIBOX deliveries went smoothly, although we're sorry if the rest of your experience hasn't been up to the standard you'd expect.
We understand Elsa from our Customer Service team had a chat with you earlier this afternoon to get a better understanding of what happened, and we're currently looking into everything you've raised. We'll be back in touch as soon as we've had a chance to review things thoroughly.
Kind regards,
TAXIBOX Team
----- Updated 6/8 -----
Hi Christa,
Thanks again for taking the time to leave your feedback and for your time chatting with us about your experience.
We're pleased your TAXIBOX deliveries ran smoothly, though we're sorry that our availability and removalist service left you feeling disappointed.
Regarding your feedback around the limited flexibility for delivery and collection days, we'd love to be able to say "no worries, how does tomorrow sound?" every time, but our trucks keep themselves pretty busy! We work hard to fit as many customers in as possible while keeping everything running on schedule, which can sometimes mean availability is a little limited. Even so, we know that doesn't always line up perfectly with moving plans, and we appreciate you sharing your feedback with us.
We understand your concerns around the communication and timing of your removalist service. Given that the initial load started slightly later than anticipated, we appreciate the inconvenience this would have caused and understand how disappointing that experience must have been. We can see our team kept in touch with you via SMS throughout the afternoon to provide updates on the removalists' estimated arrival time, though we're sorry if this still left you feeling out of the loop. To acknowledge the inconvenience, we'd already provided a refund equivalent to the cost of loading one TAXIBOX when this was first brought to our attention.
We genuinely appreciate you taking the time to share your feedback, as it's given us the opportunity to review both our communication and the service provided by our removalist partners.
Kind Regards,
TAXIBOX Team
Top bloke!
Frank is a top bloke! On time and made it all work with limited space. Impeccable service.
July 21, 2026
Unprompted review
I found the whole experience very seamless
I found the whole experience very good from placing my order, tracking system & Frank was right on time, asked which way I wanted the box, the whole delivery for arrival to placing in driveway was 10 mins, Frank gave me a quick overview of locking mechanism, very simple. I would highly recommend TaxBoxi to anyone looking for some extra storage - Sandra, Glen Huntly
July 21, 2026
Unprompted review
Frank was so helpful and kind and…
Frank was so helpful and kind and professional. Arrived early which I requested, was patient while I got organised and got the job done swiftly. Hope he picks it up in a couple weeks. 10/10
July 20, 2026
Unprompted review
Kaleb's Taxibox delivery
Delivery service was great Kaleb, thank you. The location and positioning is perfect to enable us to still use our driveway for two cars.
July 13, 2026
Absolute legends and very accommodating
Absolute legends and very accommodating
July 18, 2026
Unprompted review
Really great service.
Really great service from pick up to delivery. Highly recommend this business.
July 18, 2026
I had seen the Taxi boxes around and…
I had seen the Taxi boxes around and thought what a great concept, then I needed one!
It was absolutely perfect. I could unpack boxes in the box then just take the items into my house.
Frank the delivery guy was amazing
I definitely recommend Taxi Box It is so handy and very affordable.
July 16, 2026
Taxi box is amazing been using them for…
Taxi box is amazing been using them for years there good understanding
July 16, 2026
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