My driver came to pick me up tonight to take me home and was already on a personal call before I even got into the car. When he hung up, he started asking me really personal questions like, what do I... See more
Company replied
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See what reviewers are saying
Arrived on time. Vehicle clean outside and in, smelt fab! Steve the driver very polite and interesting to chat to. Only the second time using Taxifirst so much better than the first, journeys on the... See more
Company replied
Needed a taxi several times yesterday to get from the garage to work, home and back again while my car was being serviced and MoT'd. They arrived quickly were reasonably priced and each of the drivers... See more
Company replied
I’ve used them twice now to get to the train station and they’ve been absolutely superb. They have kept sending messages with reminders and updates, the car was there even a few min earlier and the jo... See more
Company replied
Company details
Written by the company
Taxifirst is now part of the largest growing taxi group, "Takeme" with over 3000 registered taxis drivers throughout the whole uk.
Contact info
Faraday mill business park, PL4 0SF, Plymouth, United Kingdom
- 01752222222
- control@taxifirst.net
- www.taxifirst.net
4.0
Great
580 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Thank you for your feedback, can you email control@taxifirst.net with your booking details and complaint so we can investigate this.
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good evening Luisa
Thank you for your feedback we really appreciate your review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good evening Brian
Thank you for your feedback we really appreciate your review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good evening Ian
Thank you for your feedback we really appreciate your review
Lovely smooth ride
August 1, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good evening Julie
Thank you for your feedback we really appreciate your review
The driver was so friendly and helpful…
The driver was so friendly and helpful not only dropped us to the destination but also helped us to get our car keys sorted ! Thanks a million
July 15, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good afternoon Syd.
Thank you for your review we really appreciate your feedback.
The gentlemen who took me made sure I…
The gentlemen who took me made sure I was ok, let me get out the taxi for fresh air and still waited for me. True family man and gentleman
July 13, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good afternoon Maxine
Thank you for your kind review we really appreciate your comments.
Very nice and helpful
July 12, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good afternoon John
Thank you for your feedback we really appreciate your review.
Did driver go shortest way
Did driver go shortest way? I believe he didn't and shortest way via Outla d Rd wasn't busy. Driver believe he went shortest way.
July 11, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Tomas
Thank you for your review, as you're a taxi driver I know you know the correct route, so please email control@taxifirst.net with your booking details so we can investigate.
Perfect timing.
I ordered the taxi via the app to meet me at the railway station. It was there waiting when I left the station and I was able to quickly identify the correct vehicle by the number plate provided.
The driver was friendly and helpful, and delivered me to my destination in good time.
July 10, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good evening CJ Hamilton
Thank you for your feedback we really appreciate your review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good evening Mike
Thank you for your feedback we really appreciate your review
He is an awesome guy
He is an awesome guy, I trust him and he's very polite. He's a 10. I signed up just to praise the man
July 7, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Sam.
Thank you for taking your time out to leave this kind review, we really appreciate your feedback.
Dreadful service
Dreadful service. Ruined a family occasion. I would recommend never using this company. Booked 2 return journey cabs including 2 x 80 Year olds and the return journey only 1 cab turned up. Left some family members stranded and there was no care by them. Crap taxis
June 29, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Mike.
Thank you for your feedback, we apologise if you received a poor service from us last night, we aim to give 100% every time, can you please email control@taxifirst.net with your booking details and complaint so we can investigate this please.
Good service
Taxi arrived on time and took me to my destination quickly. Very pleased with the service.
June 28, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good afternoon Emma.
Thank you for your kind feedback we really appreciate your review.
The driver so polite,helpful and…
The driver so polite,helpful and friendly.
June 27, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Michael.
Thank you for your kind feedback we really appreciate your comments.
very friendly and on time.
June 24, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Lisa.
Thank you for your feedback we really appreciate your review.
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Mrs Harris.
Thank you for your great feedback we really appreciate your review.
Excellent
Excellent. Very professional, and efficient! Would recommend!!
June 15, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Kiera
Thank you for your feedback we really appreciate your review.
Best Taxi company used for years!
Superb taxi company. We use Taxi First a few times a week.
We are both retired and find Taxi First the best around.
Clean cars, caring drivers and we love using the app on our phones.
David and Elizabeth
June 1, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning David and Elizabeth.
Thank you for your kind review we really appreciate your comments.
Fantastic service.
Great service from taking us to our destination and back again. Both drivers were friendly and polite. Thank you.
May 31, 2024
Unprompted review
Reply from TAXIFIRST, proudly powered by the Takeme Group.
Good morning Mandy.
Thank you for your feedback we really appreciate your review.
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