Taylor Wimpey Reviews 

Our experience so far with Taylor Wimpey has been brilliant. Everytime I spoke to them prior to reservation, they were more than happy to help with any questions I had leading up to reserving a plot. The reservation appointment and options choosing were fun and very informative. Thanks to Paul and Jade for their help so far with our journey of buying a Taylor Wimpey.

Very happy with the buying process and with the wonderful , helpful and friendly sales team.

We have developed a good working relationship with Sam and Alison and not to mention Eloy who was with us at the start of our journey in securing our house.
All very patient and kind towards us.
We are so happy we are moving to Half Penny Meadows and so excited about moving into our new shiny home.

We all (neighbours) included are beyond extremely disappointed with our experience with Taylor Wimpey. After taking our money, they have been unwilling to take any responsibility for the issues we’ve encountered caused by them. instead advising us to pursue legal action, which would only add further expense.
The quality of their building work is extremely poor, with visible cement runs on the bricks and a clear lack of attention to detail the brick work is awful different batches of cement bricks all over the place and not the best throughout the property.
Our site manager has done his best but it’s still a very poor show from a nation house builder.
Overall, we feel completely let down by both the quality of the build and the lack of accountability. I would strongly advise potential buyers to avoid completely.
They have good and proper ripped us off!
And basically told us to take legal action.
Absolutely no customer whatsoever.
-5 ⭐️

Our experience buying our new home with Taylor Wimpey has been excellent from start to finish. The whole process was made much easier thanks to the helpful and professional team, who were always on hand to answer any questions and keep us updated.

What has really stood out, though, is the aftercare. Any minor issues we've had have been dealt with promptly and professionally, and the customer service has been fantastic throughout. The follow-up after we moved in has been reassuring, and it's clear they genuinely care about their customers even after completion.

Overall, we're very happy with our new home and the service we've received. We'd happily recommend Taylor Wimpey to anyone looking to buy a new-build home.

We had a fantastic experience with Taylor Wimpey -Hadley Grange Clipstone Park, Leighton Buzzard and highly recommend them. A huge thank you to Phillipa, Angela, and Hasnat, who were all absolutely brilliant throughout the entire process. Their consistent, clear, and proactive communication kept us fully informed and reassured at every single stage. No matter how busy they were, they always took the time to answer our questions promptly and professionally. Their dedicated support made the journey to getting our new home incredibly smooth and stress-free.

You should be ashamed of yourselves. You have built properties (2021) that are impossible to cool unless air conditioning is installed. You let all the landscaping die, when we are in desperate need of those trees to grow and create at least some shade in years to come. How dare you take people's money for a home that may be warm in winter but is unbearable in summer - global warming is not a new concept. On top of that, your bricklaying is awful, I had reverse polarity electrics AND in several homes on this estate your builders forgot to connect the extractor fans!!!!!! I would never recommend you in a million years.

The sales and after sales team at The Asps Warwick have been brilliant. They are in the ball, very helpful and the are delivering great customer experience

Avoid buying a new build from Taylor Wimpey — our experience has been extremely disappointing

We bought our Taylor Wimpey home in 2023 and, unfortunately, the issues started almost immediately. Within the first few months we experienced multiple problems that took months of chasing and repeated visits to resolve.

One ongoing issue was with our front door. After repeatedly reporting the same problem, one of Taylor Wimpey’s tradesmen behaved aggressively towards me while I was holding my newborn baby. After that experience, we stopped pursuing that particular issue because the process had become so stressful.

The biggest concern has been our dormer window, roof and installation. Just over two years after moving in, we discovered a significant amount of rainwater entering the property through the dormer window. We reported this in November 2025 and, despite months passing, we are still waiting for a proper resolution.

At this stage, it is clear that there are serious installation issues with the dormer, roof and window. We have reached the point where we are accepting a silicone patch repair simply to close the matter, fix the internal damage, and allow us to move on and sell the property.

The wider estate has also been a huge disappointment. The promised landscaping and playground facilities have not materialised, leaving the development feeling unfinished and falling far short of what was sold to buyers.

Buying a new home should mean peace of mind, quality, and support when things go wrong. Our experience has been the opposite — months of chasing, unresolved issues, poor communication, and a lack of confidence in the workmanship.

I would strongly encourage anyone considering buying a Taylor Wimpey property to do thorough research, speak to existing residents, and think carefully before committing.

We are absolutely delighted with our new build home. From start to finish, the whole experience has been fantastic, and we couldn’t be happier with the quality, finish, and attention to detail throughout the property.

The house has been beautifully built, with a modern design, excellent layout, and everything finished to a really high standard. It already feels like home, and it’s clear that a lot of care and pride has gone into every part of the build.

A special mention has to go to the amazing team involved. Everyone we dealt with was professional, friendly, helpful, and always willing to go the extra mile. Their communication, support, and commitment made the whole process smooth and enjoyable.

We would highly recommend them to anyone looking for a new build home. Thank you to the entire team for creating such a wonderful home for us.

Good experience with our Sales Consultant Chris!

From my first viewing of the show house to making the reservation of my new home the staff were so helpful. Their customer service is superb and they were so thorough with all the details they had to go through at the time of reservation. Very approachable and friendly people.

From start to finish Emma and James at Taylor Wimpey’s Wetherby site “Swinnow Park” were fantastic. After very difficult dealings with solicitors all the team from the cleaning staff, site managers and sales guided us through the process to ensure moving in day was as stress free as possible despite lack of commutation from solicitors. I also cannot fault the workmanship as everything is thoroughly inspected upon completion. Thanks to the guys at Swinnow Park Wetherby. We found our forever home.

From what I see and as far as I am aware it looks like Taylor wimpey is about to go out off business. As they are now stopping to pay sick pay for everyone which is against their own benefits policy. They treat people unfairly and only pay minimum wage to people who are working over time. They treat their employees unfairly and very disrespectfully. Also the general manager treats people like his own property.

⭐⭐⭐⭐⭐ Excellent support and guidance throughout our first home purchase

We would like to sincerely thank the Taylor Wimpey team at The Copse at Woodlands Chase, Whiteley, Southampton for their outstanding support throughout our first-time buying journey. From the very beginning, they have been extremely helpful, patient, and professional in explaining every step of the process and providing all the details we needed.

Buying our first home was a very important milestone, and the team gave us great confidence and reassurance through their knowledge, transparency, and friendly approach. They always took the time to answer our questions, explain everything clearly, and ensure we felt comfortable and well-informed throughout the process.

We truly appreciate the dedication, patience, and support provided by the team. Their approachable nature, confidence, and willingness to help made our home-buying experience much smoother and more enjoyable.

Special thanks to the team at The Copse at Woodlands Chase – Whiteley, Southampton, for being so approachable, confident, and supportive throughout our journey. We would highly recommend Taylor Wimpey to anyone looking for a positive and reassuring home-buying experience.

Lovely service received so far. Susan at Burdon Fields has been very helpful.

First class knowledge and appreciation for our needs from the dargavel team

Excellent reservation process - Michelle at Kenton Bank Meadows was amazing ! ✨✨

Very friendly and efficient. Forth coming with information and great communication

The whole team so far at Northfield View Stowmarket have been amazing I couldn’t want for better service. In particular Jacky.