TCL TV Reviews 

TCL / Google needs to ensure that their TV's work with APP's that are supposedly compatible with their TV's! My issue is with the MLB App & Bluetooth connectivity. EVERY TIME and I mean EVERY TIME I launch the MLB App and connect my Sound Core Q30 headphone via Bluetooth the picture starts to JERK! The TV (TCL 55Q77K) is brand new! I worked with TCL support trying several fixes. TCL support finally suggested I take the TV back to the store I purchased it from. The support was very responsive it's not their fault they can't fix JUNK! This is not acceptable quality assurance.
I will also post my issues on 'TrustPilot' to reach a much wider audience.
My model is TCL 55Q77K. I would never recommend this brand of TV.

A TCL Roku TV that is under three years old has failed, the screen is completely black, no picture at all. The TV hasn’t had a lot of use, perhaps one to two hours of daily use on average. This is disappointing. I expect a TV to last longer than this. By comparison I have a Samsung TV that is older than 10 years and gets significantly more use, around five hours per day, that is still going strong after all this time. I won’t buy another TCL TV.

Bus en retard et infrastructures pitoyable

I have purchased TV recently 3 days before and it is not connecting top our wifi networks we are not able to see TV only ,the service provider from TCL is also too late.
Till now TV is of no use
No use of purchasing TV as that is no use without wifi connection

this has been far my worst purchase in my life was 35 when I got it and now 38 before the channel changed over it’s 0 stars really poor picture poor everything even down to the design of the controller does function properly

Tcl advertised a 1 year warranty. My tv quit working in 4 months . I was on phone for several minutes jumping thru hoops for a girl who kept asking me to try different things with a tv tha completely quit working. Then wanted me to send video of a blank screen? Got an email next day that said couldn't view email.Dont buy this junk tha isn't backed by a legitimate warranty at all!

Let me be clear the TV works fine everything as described is there, however the picture quality is way below anything I have seen for many years. I bought it to replace a 13 year old Samsung that finally gave up but the picture on the old TV was way better than what I have now. I have tried everything possible to get the picture up to spec but no joy serves me right for buying cheap. One last thing speed wise it is not the quickest to respond to the remote so if you want cheap fine it does work otherwise avoid this brand

This is about the worst costumer service I have ever had... First calling the place who sold the TV, then told to call TCL ....
"Hello.. we have a some problems... good bye"
That TV is going back to where I bought it and never ever TCL again...
It's not possible (even for an experienced guy) to get the TV to listen on the HDMI channel.. Not a "Source" button on the remote controller at all...
Expensive JUNK!

Had lost sound on the TV. Talked to Customer service employee named Flor. She was such a great help and was so patient with me while she was talking me through the steps of checking out the problem. It ended up not being the TV but the cable box that was the problem. I would highly recommend Flor as a great employee.

I will never buy a TCL TV again. You get what you pay for. The TV I purchased is only two years old the screen has gone black and I've done everything the automated person told me to, to try to fix it. The TV powers on but flashes TCL Roku then goes black. I've seen a ton of reviews and would have never purchased this if I knew this was a ongoing problem.

ZERO STARS!!!!
I own two of them unfortunately and both of them are the worst televisions ever! Always shutting off by themselves, slow as can be to get to an app, mysteriously changes to Netflix during my Hulu watching. Sometimes it won’t switch to over to shows, you have to shut it off several times to go back to home. I will never put a penny on another TCL.

I brought a TV and the product is too got and the features are outstanding. Extremely happy with the item.

The worse tv ever had so slow in every respect not responsive waste of money 😭😭😭

If I could give zero stars, I would. Selling products not fit for purpose and do not do as advertised, with no way to contact them other than an online enquiry that will never get answered. I had to pester the repair centre to the point that they had someone from TCL contact me because they refused to provide any contact details. I had to take my complaint to consumer affairs.

Worse brand ever! I bought mine less than a year ago and it is not working properly.

Worse customer service ever. Delivered American fridge freezer with water filter missing. After 2 weeks they are still denying it was missing. I was present when installers unpacked the Appliance and saw first hand there was know water filter within the appliance. But according to TCL customer service it was there. I payed £200 to have the fridge freezer delivered and installed, 2 weeks have gone by and the water/ice dispenser is still not working. Thanks to TCL customer services you simply are the worst

Bad Service And Behavior TCL Team In Gujarat

This is the worst tech experience I have ever had in my life.
Bought TCL smart TV for £££ via AO, relatively good reviews. Also very energy efficient which drew me to it at the time of the energy crisis.
After about a year everything started going wrong; apps not working, black screen, not turning on/off, crashing, unable to reset, hard resets not working.
TCL sent 2 third party engineers out at different times, both engineers, completely impartial may I add from an external company they use, both said they’d never buy one, worst brand, the brand of TV they spend the majority of their time fixing. Just sighed when I told them what was happening.
Luckily I bought this via AO who helped me on 2 3-way calls with TCL as after 3 calls myself and the worst customer service I’ve ever experienced, I couldn’t bear to call them anymore and was at my wits end. Their answer to everything is to keep sending an engineer out, which takes weeks, to change the board, multiple times basically until you’re out of your warranty! Even when the engineer writes a report saying the TV issues cannot be fixed.
AO managed to get them to agree to a full refund for me but if it wasn’t for them I would have got no where.
I’d avoid this brand for the rest of my life.

The experience of the customer care is very bad . Last 3 day past the TV is not install the technician call to install TV we told him at morning there is no one at home we requested the technician to install the TV at evening he told no I don’t have time . After that we r trying to call the customer care number is just showing busy no one is ready to answer the call . Is this is the service of TCL company then it is very worst.

buy new from pc world curry's
this is so slow and not working its trash tv and i see all reviews are 1 lol not buy this crap again