Excellent company to deal with, needed a specific size water tank & delivered next day, can fault. Even called to mentioned that we had missed a fitting on the order & added on to the order for us.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful. Order was placed and contact made to explain item was currently out of stock. However, Matt spoke to the manufacturer and arranged for a direct delivery from them. Also initially offered... See more
Company replied
Great company to deal with. Asked for help in finding a replacement for my shower bath screen which had been fitted 12 years ago. Big thanks to Malcolm who went out of his way to find an alternative... See more
Company replied
I placed the order for my new hot water cylinder on Mon 3rd Aug and it arrived at my house in the morning of Thu 6th allowing my plumber to get it installed that very evening. I paid a good price for... See more
Company replied
Company details
- Plumbing Supply Store
- Bathroom Supply Store
- Heating Contractor
- Heating Equipment Supplier
- Boiler and Heating Service
Written by the company
Specialist Stockist of Polypipe Underfloor Heating Lowest UK Priced Worcester Bosch Boilers, All Radiators - Henrad Ecorad Boiler Baxi Boiler Vaillant Worcester Bosch Ideal Potterton Alpha Copper and stainless Cylinders from TDL Online - Trade Distribution Ltd
Tdlonline Details
Written by the company
- Free Delivery on Orders over £100
- Free Delivery on Orders over £100 Next Day Delivery If In Stock Most Items on Website are kept in stock Price Match available on Most Products
Contact info
Unit 2 C Quarrywood Ind Est, ME20 7NA, Aylesford, United Kingdom
- 01622 716758
- matt@tdlonline.co.uk
- www.tdlonline.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Shower screen order
Order placed after enquiring on a specific feature of the product, which was answered quickly. Use of good courier with good tracking capability, delivered on time and in good order. Thanks, wanted no more and no less!
May 21, 2025
Reply from TDL Online
Thanks for the review Rachel
Fast delivery and good communication
Fast delivery and good communication. Would definitely use again!
May 19, 2025
Reply from TDL Online
Thanks for the review Michelle
Good technical communication
Good technical communication
Competitive prices
Good range of products
Good communication on transport and delivery
May 22, 2025
Reply from TDL Online
Thanks for the review Andrew
1st order
Placed my first order and all placed correctly
2 fittings were the wrong size that they put in so had to goto plumbcenter to get parts before install
not a great 1st experience
May 20, 2025
Unprompted review
Reply from TDL Online
Apologies for this picking error by warehouse
Very helpful staff
I contacted TDL prior to purchasing a hot water cylinder to discuss delivery options. I found the TDL staff very knowledgeable and acommodating giving me confidence my order would be delt with by a conscientious human. I would definitely use these guys again.
May 22, 2025
Unprompted review
Reply from TDL Online
Thanks for the review Sean
Superfast delivery
Ordered tank saturday arrived tuesday. at a very good price. would recommened and will purchase from again
May 17, 2025
Reply from TDL Online
Thanks for the review
A good website with a clear…
A good website with a clear deacriptiion of the products at a fair price
May 15, 2025
Reply from TDL Online
Thanks for the review Diana
Great deals fast delivery and friendly…
Great deals fast delivery and friendly staff many thanks
May 12, 2025
Reply from TDL Online
Thanks for the review
Good Service..TDL were able so supply what was not…
TDL were able so supply what was not available locally at a fair price and a reasonable delivery cost...many thanks.
May 5, 2025
Reply from TDL Online
Thanks for the review
recommended
Good website easy to navigate, great service and communication. Definately recommend.
May 1, 2025
Reply from TDL Online
Thanks for the review
Opal mono basin tap
Easy to order and good communication from the company re delivery date.
April 27, 2025
Reply from TDL Online
Thanks for the review
Excellent service and quality products
I can highly recommend TDL Online. Outstanding service and aftercare. Good range of quality products at competitive pricing. Excellent packaging and delivery service. No damages, everthing the right sizes. Very happy with it.
February 3, 2025
Reply from TDL Online
Thanks for the review
Good price good experience
Easy to stock check by phone.
Online ordering quick a simple.
Item arrived next day fully tracked.
April 23, 2025
Reply from TDL Online
Thanks for the review
Customer service as it should be.
It's been a pleasure dealing with Matt - very professional, very prompt reply to any questions I had. Lowest quote I got for a "made to measure" economy 7 copper cylinder.
April 22, 2025
Reply from TDL Online
Thanks for the review Edward
Great service
Water cylinder was delivered on time.
5 stars for delivery and customer service.
April 17, 2025
Reply from TDL Online
Thanks for the review
Reply from TDL Online
Thanks for the review
Very good transport company
Very good transport company. Almost had my parcel before I had ordered it. Thanks guys.
April 10, 2025
Reply from TDL Online
Thanks for the review Raymond
cylinder required
I contacted TDL and then gave them my requirement online. The product arrived within two days. Great service and price. Definitely will use these guys again.
April 5, 2025
Reply from TDL Online
Thanks for the review
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