The worst company for sendinf parcels! They promise you fast and easy shipping of a parcel but they dont mention they wont help you with the declaration process! My parcel had been returned to my orgi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unfortunately not able to give 0 stars. Worst experience ever. They using incompetent DHL company to deliver. Caused my mum stress. On their website says delivery with 3-4 days plus extra 1 or 2 days.... See more
I have sent parcel from Czech republic to UK. Price was ok. 19.6 kg for 26 pound stirling. Collection was ok . Bit short notice ( only 1 minute befor collector arival) Parcel arrived after 8 days in... See more
For years using Teahouse to sending packages from UK to SVK, can only recommended. Great communication, service, never problem with delivery. Always pick up package the day i choose. Price went a... See more
Company details
- Courier Service
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
Information provided by various external sources
Rapid transport of parcels for sinfully low prices. Send your parcel anywhere.
Contact info
Admirals Way, E14 9XL, London, United Kingdom
- www.teahousetransport.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is an excellent and reliable…
This is an excellent and reliable service which I used for the last 6 years. Top star service and well recommended.
They lost my suitcase in July and they…
They lost my suitcase in July and they dont reply to my emails about refund. Very unprofessional. My health is being affected because of loosing so many precious things in the suitcase they never delivered yet still no proper response or sincere apology about loosing it.
Always great fast professional…
Always great fast professional experience
Everything went exactly as planned
Everything went exactly as planned, as I wanted. A courier in the Czech Republic picked up the shipment on Tuesday and delivered it in the UK on Friday. The shipment was delivered undamaged.
Professional helpful and fast transfer…
Professional helpful and fast transfer I was so happy
Great, reliable service
Great, reliable service!
I had a shipment from UK to Portugal and everything went smoothly.
My boxes were delivered even a few days sooner than expected and in good condition.
A minor hiccup was the fact that I was not notified in advance of the delivery date/time, so it was a bit of a surprise. Luckily I was home.
Best service for sending parcels.
Teahouse Transport is very reliable and…
Teahouse Transport is very reliable and trustworthy service. Fast delivery, No issues. Good customer service.
Fast and proffessional.
Everything went as advertised
Everything went as advertised. Arrived on time, picked up the packages. Sending from the Czech Republic to the United Kingdom. On Tuesday in the Czech Republic, on Friday in the United Kingdom. Could not be more satisfied.
Excellent shipping of parcels from Scotland to Spain
The service to send two parcels (30kg and 20kg) from the UK to Spain worked really well. The process was smooth and straight forward, without any sort of complications. I got an estimate and placed my order through Teahouse website using the size and weight of my parcels. Additionally, I was able to request the most suitable day for collection. I received in my email inbox the labels to attach to the parcels which I printed and attached to the parcels. Both, the collection of the parcels at home and the delivery to destination worked very well and according to timeframe estimates. The attention of the company was excellent during all the process, I was able to track parcel location and the parcels arrived in good condition. This is the third time I have used this company to ship parcels from the UK to Spain and it has always provided an excellent service.
Great job
The transport run very well. Our 2 boxex where picked up on Monday mid day in Czech rep. and deliveried on Thuersday 1p.m. in UK. Big plus is that you get the box route no. and via other apps you are able to track the whole way and even the exact the delivery time.
Next time I go again via The Treahousetransport company. Many thanks for delivering. Good luck in future.
Best experience
Everything was smooth and fast, I highly recommend it!
Very good service
Very good service, just 4 days from UK to Poland. Wow!
I highly recommend.
Thanks
Easy, quick and secure.
Using TT for 8 years, since there was only 1 small problem, but solved in one day. ⭐⭐⭐⭐⭐
Reliable delivery
Been using this company to send parcels from ant to Slovakia/UK/Hungary since 2014. No problems. I am very with the service I recieve each time. Would recommend. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








