I ordered a picnic table the first week of June. A couple of emails saying "Oh, we forgot to add tax, etc. so it will be this much more." I said okay, then I have to fill out a credit card form. Th... See more
teak warehouse UK (not active)
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See what reviewers are saying
Other reviews talk about the disconcerting ordering process. I made the mistake, in hindsight, of paying up front. That was in early June: six months later, I have no bench and Teak Warehouse stil... See more
Ordering system - very good. Score 9 out of 10 Delivery good - delivered at 0645, instead of at 7.30! Score 9 out of 10. Product excellent - Score 9 out of 10! Customer Service - very poor servi... See more
I ordered 2 chairs & covers in September 2014. I was advised that they would be in touch to arrange delivery & payment but I have heard nothing since. I tried getting thru on the phone t... See more
Company details
Written by the company
Beautiful Solid Teak Garden Furniture sold directly to the public via this excellent website
Contact info
United Kingdom
- www.teakwarehouse.co.uk
People also looked at
lovely styled bench, excellent!
lovely style and smooth finish on our balmoral bench delivered, table matches nicely and construction as the description shows. i actually think its more substantial looking than the photos on website
excellent
its looking good on the patio!!
unpacked the chairs on sunday and astounded how good the set looks, miami stacking chairs are superb and the amount of work and skill gone into making these is astonishing
nice solid table,again superb construction and got to say a nice simple website and all easily laid out
top marks, thanks
Sturdy, Built and Excellent Finish
set arrived this morning at 8am, thanks for the early one as i got on with my day!
stacking chairs were totally as described and photoed, miami ones i chose and all as you want from a website,same as you look at you receive!
all handeled totally proffesionally as you would expect in a company who have been selling this furniture for years
great stuff!!
Lovely Bench
driver delivered bench yesterday and paid him a cheque on delivery. lovely quality and all assembled
fabulous garden furniture GLAMTASTIC
My husband treated us to a lovely eight seater teak garden set cant wait to show it off to our friends lets hope they are right and we are going to have a mini heatwave so we can have a lovely bbq im so thrilled with it. It fits lovely on our patio the chap was very friendly and helpful with sizes even though most of the info was on their website being a woman i thought id drive him mad anyway. great furniture at a fantastic price i recently looked at a teak set in a department store which was double the price. now i just need my husband to serve me cocktails a girl can dream great quality great price great service from the office staff to the delivery driver many thanks recommend teak warehouse
Probably the worst Customer service I have ever received
I cannot comment on the Furniture as I never received it but the Customer service was the worst I have ever come across. I tried to change the first delivery date and after numerous e-mails and telephone calls I was eventually given new date - 1 month later. Waited in all day , no delivery - I was told the van was stuck in traffic....Surprise Surprise.
Contacted one week later after I contacted them and told them about their poor service and was offered a discount but I politely told them to keep their furniture as I do not trust them as they constantly tell lies.
AVOID!!!!! AVOID!!!!! AVOID!!!!! AVOID!!!!! AVOID!!!!!! AVOID!!!!!!AVOID!!!!!!

Reply from teak warehouse UK (not active)
Great furniture, shame about service
The furniture is lovely and great quality. The reason we bought it was for this reason. The added bonus is it is great value (which doesn't mean it is ok and will make do - this feels like it will last and I have seen similar quality for several hundred pounds more).
My one gripe is the service which I have found poor, unfortunately. We had the wrong parasol and cushions delivered and no parasole base (but paid for). It took many emails and telephone calls from me (mostly unanswered) before a new delivery date was arranged and payment refunded for the parasol base. There was also no call from the driver to say expected delivery time so my wife waited in all day and it turned up after 7pm! Traffic delays were the reason but a call would be nice to explain.
However, this may just be a blip as other reviews are good and I may well try Teak Warehouse again in the future because of the price and quality.

Reply from teak warehouse UK (not active)
quality excellent, service second to none
had a 10 seater stacking set delivered a few weeks ago and did promise the teak warehouse guys a review....great furniture delivered and already had 3 or 4 bar be ques and i reckon i got you guys another sale!
quality excellent, service second to none
thanks lau
really pleased with this website!
really pleased with this website!
have ordered the stacking large 10ft set and two loungers and after the lovely weekend we had it is the first real use and look at all the set...really excellent from the quality of the teak down to the cushions supplied. had bar be que yesterday and i think i should be on commision!! i reckon at least two other of our friends will buy from you guys!!
again a real easy simple process and emails came back quickly with questions etc
absolute 10 out of 10
The worst company I have ever dealt with and I wanted to give them a minus rating.
We live in France and were visiting family in the UK for one week. We ordered over £1000 worth of teak garden furniture to be delivered on May 1st. [Name] guaranteed that he could deliver on that date as we were catching the ferry home that evening. I made a bank transfer on the Saturday before delivery and e-mailed 3 times after that but there were no replies. Finally on the Wednesday I managed to get through on the telephone to be told that the chairs I had ordered were out of stock. [Name] then tried to make out that he hadn 't received my emails but my computer told me otherwise. I asked for an immediate refund but needless to say I have not yet received it. I shall be contacting trading standards next week. No need to contact trading standards as after this review appeared my money was refunded in full. I was also offered a discount if I changed this review and bought furniture on our next visit. I declined the offer.

Reply from teak warehouse UK (not active)
Wonderful teak peanut bench
Decided to order the Teak Peanut Bench for my husbands 75th birthday. Extremely pleased with quality and design, plus the delivery man couldn't have been more helpful. Looking forward to lots of time spent in the garden using it over the summer (depending on weather of course)
Would recommend without hesitation.
Would be happy to shop at Teak Warehouse again and recommend it to our friends in the future
I just wanted to let you know that we received the teak set and it arrived in good time delivered by a very polite driver who knew all about teak furniture and we are most pleased with our purchase from Teak Warehouse! The website is very user friendly,the man i spoke to was very knowledgable about all aspects of the wood and gave me some good tips also!
Would be happy to shop at Teak Warehouse again and recommend it to our friends in the future
All in all a good website experience from start to finish
Beautiful furniture and lovely finish...what superb value for a large set
What a beautiful large table set. Beautiful chairs stacking and all beautifully made and the table is just just so sturdy and also expertly made
£899 for the 10 chairs table and cushions and parasol!!
Absolutely a superb bargain,,,my buy of the year by a country mile!!!!!
Recomended by a friend who also had the 10 seater set, thanks jo!
Very nice set
I have just received the Atlanta set........very good quality!It made my day!
I will let you know how it is in 1 year time but it looks nicely done for now
OVAL TABLE SET V GOOD
£369 STACKING SET DELIVERED AND VERY IMPRESSED WITH THE STACKING CHAIRS IN PARTICULAR....VERY GOOD BUILD QUALITY
really good set and bench..!!
arrived on time..quality lovely..price lovely!.....good experience on a furniture site and payment on delivery absoultely great..saw how good everything was then paid driver who happily put all through to the decking..will be buying some loungers in the new year
great deal and experience
Good Price on Quality Teak
Good price on Lounger.Cushions good quality
table very heavy and nice quality,same with stacking chairs all assembled..
simple ordering and delivery procedure and highly recommended
good website layout and excellent price
good layout of site and after phoning office for advise on sizes etc ordered and delivered the following week.
excellent price also
Far superior to others I have tried
I have no idea why the other reviewer would say it's a scam website. That was not my experience at all. the garden furniture I ordered was delivered quickly, was of good quality and the driver even assembled it for me.
Given that I was given the option to inspect the furniture before paying for it, could pay by cash or cheque upon delivery, I would not hesitate to recommend Teakwarehouse to others.
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