I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws co... See more
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Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & wa... See more
Macky tried to help me create a CD-R disc for a dvd player firmware update. We spent 3 hours trying everything possible. Another tech to contact me tomorrow to finish. Macky was extremely professional... See more
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the bes... See more
4.9
Excellent
261 reviews
No history of asking for reviews
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I had a problem that I could not fix..
I had a problem that I could not fix... the tech was able to locate and resolve the issue. Happy to have a service to help when I find things wrong that are beyond my capability to resolve !!!
January 14, 2024
Unprompted review
It was a great experience
It was a great experience , tech.was very nice and patient. fixed my problem in just a little time. very satisfied
January 14, 2024
Unprompted review
Informative representative
I’m trying to learn more about how my computer works and I ran into a problem. Jamie was very helpful and informative and patient.
January 14, 2024
Unprompted review
Quick response with efficient and…
Quick response with efficient and competent technician(s). Problem was resolved quickly with good use of chat and phone. Wish every IT support service was like this.
January 14, 2024
Unprompted review
Excellent tech support
SEE PREVIOUS COMENTS IN THE BODY OF THE SURVEY
January 14, 2024
Unprompted review
Today it was the speed with which I was…
Today it was the speed with which I was contacted, and how quickly the technician was able to diagnose and fix my issue.
January 14, 2024
Unprompted review
my help was quite helpful and…Techical Help
my help was quite helpful and knowledgeable.
January 14, 2024
Unprompted review
Quick and efficient
Quick and efficient resolution of a difficult problem.
January 13, 2024
Unprompted review
Done very professionally
January 13, 2024
Unprompted review
After seven years with this company and…
After seven years with this company and its predecessor, I can say they are ALWAYS the best. Excellent!
January 13, 2024
Unprompted review
Good service
Got a call and quickly downloaded the software for tech support to access my computer. Noel did a great job of getting to the point and addressing my issue. All is good and I know if I need something, I can open a ticket and get help.
January 13, 2024
Unprompted review
My technician made it great
My technician made it great. He fixed the multiple issues I had. Explained what he is doing, why it is being, and educated me on how o better you Iola System Mechanic. Plus he will be calling back to continue helping me with my other computers. That was very important to me and of great service.
January 12, 2024
Unprompted review
Tech (Josh) was personable and asked me…
Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & watching him on my computer. Recommend TechSolutions and ask for Josh!
January 12, 2024
Unprompted review
He was quick to fix the issue I was having with my computer.
He got my issue fixed quickly!
January 12, 2024
Unprompted review
BeSatisfactiont tech support for any device
Best tech support for any device
January 11, 2024
Unprompted review
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