I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws co... See more
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Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & wa... See more
Macky tried to help me create a CD-R disc for a dvd player firmware update. We spent 3 hours trying everything possible. Another tech to contact me tomorrow to finish. Macky was extremely professional... See more
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the bes... See more
4.9
Excellent
261 reviews
No history of asking for reviews
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Mark called within the time that I had…
Mark called within the time that I had specified on the work order. He was very easy to understand and he showed me what part of the storage needed to be removed. I gave her permission to remove the movies that I had downloaded and it freed up a great deal of storage space. He also recommended a extra storage space of 2TB since I download a lot of files from You Tube.
January 11, 2024
Unprompted review
Thorough help given
Normally when I call for service, it is perfect. I tell the technician what is wrong and it gets fixed right away. I don't need to drag my computer in for a repair which is very convenient.
January 11, 2024
Unprompted review
great tech was very helpful and took…
great tech was very helpful and took the time to research solutions
January 11, 2024
Unprompted review
Very professional and knowledgeable.
January 10, 2024
Unprompted review
NATHAN THOMAS TECH SUPPORT
Nathan was very professional and explained what he was doing as we went along. Nice attitude and customer friendly.
January 10, 2024
Unprompted review
The technician was friendly and…
The technician was friendly and knowledgeable. He was able to solve a complicated issue and I appreciate his skills.
January 10, 2024
Unprompted review
got my software fixed
January 10, 2024
Unprompted review
The problem was solved quickly.
January 10, 2024
Unprompted review
Quickly resolve my questionFast service
Quickly resolve my question, well done
January 7, 2024
Unprompted review
Superb techs, great price!
The techs are superbly competent, and are good listeners as well. I've used this service since 2012, and they've kept my Windows 7 system running like a champ. When it gives up, I'll keep the same tech support without question. They're a great value - well worth the price!
January 10, 2024
Unprompted review
very friendly and knowlegeable
i give the technician a 5 star for his knowledge and being so caring and friendly.
January 9, 2024
Unprompted review
friendly and professional
emmanuel quickly figured what my issue was, and he fixed it
January 9, 2024
Unprompted review
Sorted the problem that was causing me…
Sorted the problem that was causing me a lot of frustration.
January 9, 2024
Unprompted review
It took considerable time for the tech…
It took considerable time for the tech to resolve the issue remotely but it was resolved
January 9, 2024
Unprompted review
U.S. Tech Support Is A Winner!
Thoroughly professional, helpful and efficient.
January 8, 2024
Unprompted review
Competent representative.
January 9, 2024
Unprompted review
The tech was technically proficient and…
The tech was technically proficient and very helpful. I was glad to have him assist me.
January 8, 2024
Unprompted review
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