I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws co... See more
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See what reviewers are saying
Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & wa... See more
Macky tried to help me create a CD-R disc for a dvd player firmware update. We spent 3 hours trying everything possible. Another tech to contact me tomorrow to finish. Macky was extremely professional... See more
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the bes... See more
Printer reconnected to computer
I would have preferred not to have had such a long delay between contacting UST and having the tech call me back, but the wait was reasonable, and the problem was solved.
January 1, 2024
Unprompted review
Easy to initiate and work with the…
Easy to initiate and work with the technical people
January 2, 2024
Unprompted review
Mark helped me troubleshot Iolo System…
Mark helped me troubleshot Iolo System Mechanic and ended up guiding me through re-installing Windows 11. He went above and beyond.
January 1, 2024
Unprompted review
Technician was extremely capable.
January 1, 2024
Unprompted review
He was patient & helpful without…
He was patient & helpful without becoming frustrated at my inability to complete his request to progress with the work he is attempting to help me with.
January 1, 2024
Unprompted review
Quick and Knowledgeable
The technician was stunningly knowledgeable and creative. He solved my problem quickly and in a manner I could understand. And, he used plain English, no gibberish or highly technical terms.
January 1, 2024
Unprompted review
Tech is excellent
Tech is excellent! She was easy to understand and is very smart and efficient. she is the best I have ever had.
January 1, 2024
Unprompted review
I learned a new way of shutting down my…
I learned a new way of shutting down my computer and he listened to me
January 1, 2024
Unprompted review
confusing printer problem was resolved
December 31, 2023
Unprompted review
Fixed issue.
December 31, 2023
Unprompted review
Resolved the problem rapidly
December 31, 2023
Unprompted review
The technician was what I think an…
The technician was what I think an online technician should be, solving my problem quickly and professionally.
December 31, 2023
Unprompted review
Mark was professional and patient with…
Mark was professional and patient with me. He solved the problem with my PC software in roughly 90 minutes. I am thankful for his skill and intellegence.
December 30, 2023
Unprompted review
I have had to work around this step for…
I have had to work around this step for at least two weeks and it was getting annoying every day. Thanks for the assistance.
December 1, 2023
Unprompted review
Great technician and expert.
The technician displayed great knowledge and skill in solving my problem. He was able to solve he problem quickly. So quickly, that my initial anxiety was immediately relieved. I want him again if I ever have another problem.
December 29, 2023
Unprompted review
Anxiety Completely Relieved
The technician named Don is extremely knowledgeable. Not only solved my PC issues but gave several tips for possible prevention.
December 29, 2023
Unprompted review
replacing SZ
Well I had to reinstall SZ on my computer after doing a factory reset. All was well except the wait time. My first call was a 2pm had to call back 4 time but at the end of the day 6 pm the program was install with no issue and was given information on the program that is replacing SZ I hope that it is as good as SZ which I have had for almost 10 years
December 29, 2023
Unprompted review
Tech was great!
December 29, 2023
Unprompted review
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