TechTrades Reviews 

65
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were let down by their experience overall. Consumers frequently state that after shipping their collectibles away, they face severe payment delays or never receive any money at all. People are also deeply frustrated because customer service completely ignores all emails and online inquiries sent to the business. Though some customers faced communication barriers, a few reviewers were actually satisfied with the initial shipping process. Some people mentioned that getting a price quote was straightforward, and payments even arrived quickly during their earliest transactions. Reviewers noted that trading items used to be much smoother before recent communication issues began affecting transactions.

What people talk about most

Payment

Customers consistently note negative experiences with payment, expressing frustration over delays in... See more

Response time

Customers experienced significant frustration with response times, noting that they sent numerous emails and... See more

Product

Clients share ambiguous opinions on product, noting that reasonable prices are offered for traded items and... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration over unanswered emails... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I sent a box of funko pops off 2 months ago and still no payment . I email them everyday and send messages on their website, but only had one reply, stating payment can take 20 days. This is a scam ob... See more

Rated 1 out of 5 stars

This is the same company that more than a year ago “bought” from me a console, video games and other stuff for the value of more than £200 and suddenly decided not to pay, not me or any other custome... See more

Rated 1 out of 5 stars

Absolutely horrible customer service. I have sent multiple emails about my Funko pop that I have sold requesting more labels for parcels. One box of funkos has already been sent. They have offered no... See more

Rated 1 out of 5 stars

Complete Scam, sent off 3 boxes of Funko pops. received confirmation they had them but no payment followed. Customer service is awful and they clearly avoid replying. AVOID AT ALL COST!!


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. also in
  3. Internet Service Provider

Information provided by various external sources

Trade in Mobiles, Tablets or Games or Sell Mobiles, Tablets or Games for CASH. The HIGHEST values given online for Mobiles, Tablets or Xbox, Nintendo, Playstati


Contact info

1.6

Bad

TrustScore 1.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(65)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please don’t use this company

Please don’t use this company. I sent my item weeks ago and Royal Mail have confirmed it was delivered. No reply to any of my emails whatsoever, no money and they have my item. I have reported to trading standards now and urge everyone in the same position to do so. I’m probably never going to see my sons iPod nor the promised money again and am gutted as I can’t afford to make it up to him.

June 3, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!

DO NOT USE THIS COMPANY!!!! As with a previous reviewer I have also received no payment for my item and the same sob story excuses about no internet etc and catching up in the next few days. Weeks later no further replies to emails and no payment!!!

May 28, 2019
Unprompted review
Rated 1 out of 5 stars

Lies and Excuses

The guy who owns this, Richard something or other finally replied to my emails and told me some sob story about how his mother was ill and he had no internet coz of BT messing his home move or whatever. Said he would be catching up in the next few days. ALL LIES AND EXCUSES because it has been weeks and I STILL HAVE NOT RECEIVED MY MONEY! RICHARD IS A LIAR AND THEIF AND NEEDS TO BE IN PRISON FOR FRAUD!

May 15, 2019
Unprompted review
Rated 1 out of 5 stars

Sent my item away in December 2018 and no money!

Sent my item away in December 2018 and in January still hadn't received money so I contacted their support department but Richard just sent me round in circles blaming it on Royal Mail and then stopped responding from then. When I contacted Royal Mail they told me the item had been delivered. Reviews of this company were good in December but recent reviews are all bad. DON'T USE TECHTRADES

April 20, 2019
Unprompted review
Rated 1 out of 5 stars

No contact or money

I sent my order 20th March and received emails with updates and on the 29th March said email was processed. After logging in and sending requests of an update still no money or contact has been made from the company. They don't have a telephone number so can only send emails to contact them. I just want my money paid or my items back.

April 15, 2019
Unprompted review
Rated 1 out of 5 stars

NOT TRUSTWORTHY

Sold me an iPad Air 2 on eBay, as pristine, but not as it lacked a sim card tray. How on earth do you put a sim card in without the tray? Therefore not pristine. However I returned the iPad Air 2 to him and he still has not refunded me. Shame on you.

Beware of this seller on eBay he will mess with your refund if you dare to go up against him. He has now refunded me with an eCheque and i have to wait a further week for my money. Do not buy from him.

Update - eBay had to refund my money as this palooka decided not to refund my money. NOT TRUSTWORTHY AT ALL.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!

Fantastic service from start to finish. Best offer I found for my old iPad, the process is easy and straightforward even including postage. I was regularly updated with the status of my sale right through to the final confirmation that the goods were satisfactory and the company paid the exact amount that I was quoted. From start to finish my particular sale took 3 weeks but that was during the Christmas and new year holidays. Definitely use them again and highly recommend!

January 3, 2019
Unprompted review
Rated 5 out of 5 stars

Best price by far!

First of all let me explain that, before sending my phone off to Tech Trades, I was a bit dubious over the price they offered and their assurances that the price offered would be the price paid. I'd visited various sites buying used phones and Tech Trades offered around £40 more so it was a 'no-brainer' for me. From the moment the package arrived at their facility, I was kept well informed of the progress of my phone through their thoroughly efficient system. Today I received an e-mail confirming payment into my bank account...excellent. I thoroughly recommend Tech Trades for all those wanting to get the best price for their phone.

November 22, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service. Not a single issue

It’s very rare that I leave reviews on Trustpilot but I felt this company deserved it. They seem relatively new which made me a little anxious but I had no reason to be. They offered a trade in price for my games that was far better than anything offered by competitors (and was maybe more than I could’ve got through private sale!) They updated me via email at every stage of my trade-in process then once I had placed an order for my new game it arrived within a couple of days. Extremely happy with the entire process. TechTrades will definitely be the first company I go to in future to sell my items to.

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

I traded in my Xbox one s recently with Tech Trades. The postage and returns label was received via email and this made sending the product to them hassle free at the post office. Once sent my order was processed promptly and I received an email updating me of the status at each stage. I received payment directly to my bank account promptly and again received an email notifying me of payment. I am very impressed with the service received, would have no hesitation using Tech Trades in the future and happily recommend them.

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

Used another company first of all and…

Used another company first of all and have a terrible experience, got my phone back and found this company, they gave me a good fair quote, so I printed off the label and sent my phone off, the whole process is super easy

My phone had surface scratches on the back, but they didn't use this to try and bump down my offer

here we are 2 days later and the money is in my Paypal, super happy, couldn't have hoped for a better experience, I was cautious because of the previous site, but Tech Trades have restored my faith in these kind of sites, will be bookmarking them and using them again without a doubt

October 18, 2018
Unprompted review

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