Ted's Grooming Room Reviews 98

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I got a severe allergic reaction from some product these guys used on me (Moorgate branch). I've had my hair cut by barbers all over the world and never had a problem before. God knows what these gu... See more

Company replied

Rated 1 out of 5 stars

Gone seriously downhill. Used to be a predictably good experience but sometime in the last year the wheels fell off and now it’s predictably bad. Unfriendly barbers make you feel like you’re a massive... See more

Company replied

Rated 5 out of 5 stars

Second visit today for the VIP package at the salon in Mortimer Street, London. From an expert haircut, hot wax treatment, wet shave, beard trim and a sublime scalp massage the hour spent with Badr... See more

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Rated 5 out of 5 stars

Had haircut at the Kings Road saloon. Have been trying several barbers here in London but Enuer at Kings Road Teds Grooming was exceptional. With very minimal guidance he exactly knows what you want.... See more

Company replied

Company details

  1. Barber Shop

Written by the company

Ted’s Grooming Room represents an authentic experience of prestigious Turkish barbering skill inspired by quintessential British style. With a growing grooming scene totalling 19 London stores, Ted’s Grooming Room is the go-to destination for hair and beard services for the modern gentleman who likes things trim and proper. Offering a range of haircuts, beard trims, clean shaves, and brow threading, you are guaranteed to receive a service that is second to none. Rounded up with complimentary extras such as ear-flaming, brow trimming, hot towel service and massage, with a complimentary beverage in hand, you are sure to have a superb all-round experience from Ted’s Grooming Room and their expert barbers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

98 reviews

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Replied to 87% of negative reviews

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Rated 5 out of 5 stars

Great Queen St

Visited Great Queen St, barber was Gokhan - it was excellent! They always take their time and make it a nice relaxing experience.

October 5, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Simon, thank you very much indeed for sharing your experience with us. We're glad you enjoyed our services and liked Gokhan's work. We hope to see you again soon and we wish you a wonderful day. TGR

Rated 2 out of 5 stars

Unfortunately not a great haircut

Unfortunately not a great haircut. The service was rushed with few steps missed out. No after-shave nor face cream asked before/after hot tower and no ear flame applied. Service should be consistent across stores and barbers. Location London bridge

September 16, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Gay, it's very saddening to hear that you have been disappointed by the recent experience you had at our London Bridge branch. We would appreciate if you could also email us on info@tedsgroomingroom.com and share your receipt with us so that we would be able to investigate this issue further for you. We look forward to hearing from you. All the best, TGR

Rated 1 out of 5 stars

Racist, Unprofessional and Poor

I wouldnt come here again even if they paid me £200+. Very poor barber, absolutely went against any and all requirements. On top of that, he failed to even get an even cut, one side is much longer than the other ahaha. The barber himself clearly had a political agenda against my people, you could say racist. He clearly did this on purpose. Very very poor and i’d want my money back. If my accusations are incorrect, then I apologise to the barber however even then, he failed to even get a decent cut in where both sides are equal. Shameful.

Along with that, towards the end of the appointment i was somewhat subjected verbal harassment by the barber where he had a chat with his mate in a very negative manner. I dont speak turkish, but it seemed like it was directed at me. Which would explain why he may have deliberately trashed my haircut.

All in all, unless you’re white, although you maybe subjected to the same treatment, save your money and have a cut elsewhere.

And if the barber sees this, you dont expect me to believe you did not deliberately mess this up due to whatever political agenda you may have against me, the cut was horrendous, not even a shower saved it and that says alot. These people are very racist.

September 17, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Pram, many thanks for taking a moment to share your feedback with us, it's very saddening to hear that you have been disappointed by the recent experience you had at one of our branches. We would appreciate if you could also email us with more details as location and time of your visit on info@tedsgroomingroom.com and share your receipt with us so that we would be able to investigate this issue further for you. We look forward to hearing from you. All the best, TGR

Rated 5 out of 5 stars

Fantastic

This place is awesome - highly recommended. Visited the Butler's Place / St James's Park salon and it was a real treat. Super professional, high quality, and very well looked after. Will be back again, and again

September 5, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Thomas, we're thrilled to hear that you have been enjoyed your experience with us. Many thanks for providing feedback about the team at our St. James's Park salon and their hard work there. We look forward to welcoming you again soon, TGR

Rated 5 out of 5 stars

Kings Road

I visited the Kings Road room and Nicat cut my hair. I was a bit early for my appointment but that was no problem and I was straight into the chair. I’m of the age (and shape!) that doesn’t really appreciate skin-fades & razor lines but Nicat gave me exactly what I requested - a normal cut to the highest standard in an efficient & polite manner

August 26, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Matt, we appreciate you taking the time to share your experience with us. We are delighted to hear that you were impressed by Nicat's service and enjoyed your time with him. We look forward to seeing you again soon, All the best, TGR

Rated 5 out of 5 stars

Mohammed did a great job

Mohammed did a great job, and catered to extra wishes! Well done, thanks. Max

August 15, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Joselyn, it's so nice to hear such kind words from you. We're thrilled to hear that you have been provided a great service by Mohammed. We look forward to your next visit. All the best, TGR

Rated 5 out of 5 stars

Another Great Hair Cut

I visited Ted's Grooming Room in Moorgate to have my haircut. What a wonderful experience, made to feel welcome, great coffee... and expert barber - Mehmet Gumus. I highly, highly recommend this man. He delivered a fab haircut. Thank you, Paul King

July 20, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Paul, we are so grateful for your feedback for your latest visit with Mehmet at our Moorgate Street salon. We are really happy to hear he was able to provide you fabulous haircut with the result you wanted. We look forward to see you next time, TGR

Rated 5 out of 5 stars

Absolutely exceptional barbers

Absolutely exceptional barbers, very caring and welcoming makes you almost forget what you actually came for. Haircut was exquisite, definitely not going to my old barbers.

August 1, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Johnny, we're thrilled to receive such a kind message from you and glad to hear that you enjoyed your exquisite treatment at one of our branches. Thank you for sharing your experience with us and public. Have a great day and we hope to see you again soon, TGR

Rated 5 out of 5 stars

Had haircut at the Kings Road saloon

Had haircut at the Kings Road saloon. Have been trying several barbers here in London but Enuer at Kings Road Teds Grooming was exceptional. With very minimal guidance he exactly knows what you want. Has the intuition that a very good hair stylist should have. If you want a good haircut, it is Enuer!

July 14, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Srini, we're so happy to hear that you enjoyed your treatment at our Chelsea-Kings Road location and you had that exceptional haircut providing by Enver. Thank you very much indeed for sharing your experience with us. We hope to see you again soon. Have a wonderful day, TGR

Rated 5 out of 5 stars

Great haircut and waxing

Walked in on Thurs afternoon and got an immediate appointment. Great haircut by Serhat and waxing of my ears and nose leaving me feel great and, more importantly, leaving me with a haircut which my wife really liked!
I'll be going back.

July 6, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Allan, thank you so much for this 5-star review. We're delighted to hear that Serhat provided you a great experience and your wife liked his work also, the result too. We will be sure to let him know that you were pleased with his service. We look forward to welcoming you again soon for other great haircut and 'Hot Wax' treatment at our Mayfair-Avery Row branch, TGR

Rated 5 out of 5 stars

Next level haircut!

July 7, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Koen, thank you very much for leaving us a five-star rating and for your kind comment. We hope to see you again soon, TGR

Rated 2 out of 5 stars

Really disappointing experience at Teds Curzon Street

Really disappointing experience at Teds in Curzon St. I've been a regular at Teds for years but I've never been to this location. The barber evidently couldn't be bothered... didn't listen to my requests at all, only got one hot towel (no wet shave at all!), forgot to flame ears/trim eyebrows (even though I asked) and kept complaining my beard didn't style 'properly'! And after all of that charged me the full £60!!!!!! Felt like I had been robbed when I left and not at all happy with the cut - will probably now need to go again to cut it properly. Never going back to this shop for sure :(

July 4, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Customer, many thanks for taking a moment to share your feedback with us, it's very saddening to hear that you have been disappointed by the recent experience you had at our Mayfair - Curzon Street salon. We would appreciate if you could also email us with more details as time of your visit on info@tedsgroomingroom.com and share your receipt with us so that we would be able to investigate this issue further for you. We look forward to hearing from you. All the best, TGR

Rated 5 out of 5 stars

26 years of experience

I was treated to a “Cut above” treatment as a leaving gift from work. I was made very welcome from the start, and Ali (I hope I got the name right!) I demonstrated why 26 years worth of barbering puts him at the top of his game! He listened carefully to what I wanted and gave me a haircut that perfectly met that. He worked expertly, thoroughly, and with a genuine warmth. And it’s not a cheap haircut, and one are usually wouldn’t pay that much for, but it was certainly a fantastic experience.

June 20, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Adan, we're delighted to hear that you have had amazing service provided by Ali at our Mortimer Street location. He will be thrilled once he knows his hard work is being noticed by his client. It’s always amazing to hear that we’ve been offer our customer with the best possible experience. Thank you for choosing us. We look forward to welcome you again soon. Have wonderful day, TGR

Rated 4 out of 5 stars

I use as a matter of choice Teds at…

I use as a matter of choice Teds at Moorgate. It only has a walk in service. I also select the off pick times and have never had to wait more than a couple of minutes. I have had three of the team to cut my hair and they all do a great cut and good service. My last visit was with Erdopan. He was great.

June 9, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Paul, thank you very much for taking the time to leave us a rating and your kind comment on Erdogan's work. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. We hope to make it a 5* experience on your next visit. Have a wonderful day. Best, TGR

Rated 1 out of 5 stars

BEWARE OF THIS COMPANY TED'S GROOMING ROOM

BEWARE OF THIS COMPANY, I WAS BOUGHT A GIFT CARD, BUT COULDN'T USE IT! BECAUSE IT EXPIRED AFTER 6MONTHS! NO GOOD WILL, AND ON TOP OF THAT TERRIBLE CUSTOMER SERVICES!! IN MY EYES THIS COMPANY ARE NOTHING BUT THIEVES!!! SO PLEASE DO NOT BUY GIFT CARDS!!!!

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I attended the Ted Baker Grooming Room in Bloomsbury on New Oxford Street.

I was greeted warmly by the staff and the shop was clean and very well presented.

I had the full treatment and was looked after by Baran who was friendly and very professional. the haircut and beard trim was done professionally and Baran asked several times if I was happy with the length etc.

I've been a few times and always enjoy the bread trim, especially the hot towel treatment afterwards.

I will be going back as I've been going to different Ted Baker Grooming and always enjoy the experience and my partner loves the cut of my hair afterwards.

It is a little pricey but I can't complain as you pay for a level of service that goes above and beyond.

May 17, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Mark, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you very much indeed for your positive review and your kind massage regarding Baran's work! We'll pass along the kind words. Hope to see you again soon, TGR

Rated 5 out of 5 stars

New nail service for guys

Had some nailcare done at the Oxford street store, really well looked after and great service it’s the perfect way to finish off a self care afternoon.

March 8, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Customer, thank you very much for taking the time to leave us positive review and perfect rating. We are really happy to hear that Maryam provided you excellent 'Nailed On' treatment at our Mortimer Street location and she was able to help you out by providing the result you wanted. We look forward to seeing you next time. All the best, TGR

Rated 2 out of 5 stars

Overpriced and rushed

For £65 and buying a treatment called “The Full Ted Sevice” I would have expected to be in the for longer than 32 minutes. The haircut was quick, felt rushed and to be honest looks no different to my local £14 barber. The shave was slightly better, but the hot towel treatment and “massage” took no more than 3 minutes and they didn’t do the ear torching which is specified on the listing.

Way, way, way overpriced for what you get and the overall experience. I won’t be going back and suggest you look for other places which will do a better job for half the price.

April 18, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Stuart, many thanks for taking a moment to share your feedback with us, it's very saddening to hear that you have been disappointed by the recent experience you had at one of our branches. We would appreciate if you could also email us on info@tedsgroomingroom.com and share your receipt with us so that we would be able to investigate this issue further for you. We look forward to hearing from you. All the best, TGR

Rated 4 out of 5 stars

Great experience

Had the full works today at CURZON street branch , good haircut with attention to detail , had ear flame , massage and shave , good products, nice salon overall good experience, only negative no chat , they only speak to each other in own language.

April 17, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Customer, thank you very much for sharing your kind words and review with us. We're glad to hear that you like our service and enjoy your experience at our Curzon Street location. We hope to make it a 5* experience on your next visit. We wish you a wonderful day, TGR

Rated 2 out of 5 stars

Hit and miss here to be honest.

Hit and miss here to be honest. Great on one visit: Massage, ear burn, drink, hot towel and hair cut (45 mins minimum) Next time just a fast cut lasting 30 leaving it uneven and, weirdly, looking longer than when I walked in! £40 is a LOT of money. Wish I were on £80 per hour.

April 13, 2023
Unprompted review
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Reply from Ted's Grooming Room

Dear Richard, it's very saddening to hear that you have been disappointed by the experience you had at on of our branches. If there's anything we can do to improve our services, please email us on info@tedsgroomingroom.com and attach you receipt. We look forward to hearing from you. All the best, TGR

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