Teespring Reviews 

I ordered a shirt in mid June. It was supposed to arrive in early July. When it still wasn't shipped by mid July, I tried the online chat, their (difficult to find) phone number, and their email.
The chat led nowhere. The phone call told me I was next, then I waited on hold for two hours - really. I've emailed at least 5 times and received nothing more than an automated response saying I'd hear back soon.
I've given up hope on getting the father's day gift - or my money back - but I want to make sure others are warned before purchasing something from this deceitful establishment.

I've been a creator on this site for nearly a decade and at first it was great, I got roughly a 60-40 cut (I took 60, they took 40)...however since it went under new ownership by Amaze that ratio flipped to 80-20 (THEY take 80, I get 20). For example, I recently sold 3 items that equated to $95.97 +tax/S&H and all I got out of it was $19.80...that's highway robbery!

However, 46 days ago as of today (8/17/25) I requested a payout for that amount and STILL haven't received a dime. Every time I contact their customer service, they send an email telling me they'll reply within 24 hours but NEVER do. They actively send out new emails to do with tips and announcements, and post to their social media often, but can't provide customer service to either their creators and/or our buyers. This company is SCAMMING their creators out of their due money! I highly recommend you find a different print on demand company, do not trust Spring.

P.S. I wouldn't give a single star to this company but I had to give one for this review.

Can't delete my Spring account. I submitted a request through the Google Form link provided. Disable My Account Request Form. It doesn't work. My account is still active. They need to develop an easier and more professional method for disabling accounts. Honestly, the company is in such disarray that it should shut down.

I don't even want to give it 1 star, placed a order in April, now it's August & I still have not received my merchandise.
When I placed the order I wasn't aware that the person used a third party company, but I tried to email using the email provided in my confirmation email containing my tracking #, the site does not exist. Entered provided tracking # to track package, it doesn't exist.
Went to website, tried chat but was getting responses from a automatic generated generic AI message telling me to start Live chat, tried numerous times but in order to connect you have to enter tracking # first & being that the tracking # doesn't exist I get nowhere. Continuously going in circles. This whole ordeal feels like a scam. Now I will dispute the charge. Sadly in this day & age there are so many Companies with no live help or customer service number, which I've learned the hard way they usually are not a reputable business & this is the headache we're left dealing with, moving forward I will look further into these third parties.
My advice Don't use this company unless you don't care when or if you receive what you paid for

Man they are horrible no customer service no accountability no nothing. Do not i repeat Do not do any business with this company

Requested over £500 in payouts and received NOTHING. No customer service available either.

Just recieved shirt after a month of waiting.
I will give them credit for finally delivering..it is a quality shirt..maybe just maybe they will hire more people to help with the time frame

Requested a payout and after weeks of not receiving payment I attempted to contact customer support. Only to be mislead that a rep would be with me in 4-5mins for 4 hours when it then changed to 14-30 days!! I opted to email them and only receive a response that somone will contact me in 24 hours. Which never happens. They still haven’t my money, and you can’t contact anyone.

I would give 0 if allowed. Absolutely one of the worst companies I have ever dealt with. At this point they are stealing from people. Gave me 2 different excuses for delays. 1st it was "due to high volume of holiday orders" which is weird in May and then it was "supply chain issues and changing printing partners". Asked for a refund and was told one was submitted for approval and I would hear something in 7-10 business days. I ain't holding my breath. This was after weeks of no response to emails etc.

Horrible shipment times. Been waiting for 4 months and it still says it in production. It’s one tshirt.

Please cancel my order, 01JHH4XPS3EFNEJ5Z1WR40JYQN2ca7 it has been over 7 months. Sofia has assured me it was shipping a couple months ago! 32.99 plus 2.93 tax,
Zendesk keeps repeating 10-15 wait time

I am an owner of a store on this site, and many of my customers still have not received the shirts they were promised, nor have I gotten the payment for any shirts ordered. It's been months.

Talk to the support chat bot, they give you the same excuse.

Talk on email, it's just another automated response.

What I actually want is for the company to give people what they promised. Why would you guys ruin your company like this?

AVOID. They wont send goods to your customers and they wont pay you what they owe you.

Ordered a shirt in May. Has shown as "in production" ever since, but was never shipped. Customer service responsive, but very vague, citing "problems in the supply chain" and asking for patience. No response anymore when I asked fo my money back.

I ordered a shirt in April. It never came. Every time I email to ask why they say they "will escalate it to the production team." They are lying. They do not escalate anything, they just want you to give up so they can collect your money. Fraudulent business

They are withholding money from creators (including me) and also not sending out orders to customers (also including me).

I’ve deactivated my Tee Spring accounts on my YouTube channels and warning everybody from using their services because they’ve clearly gone insolvent and are stealing as much money as they can before disappearing into thin air.

AVOID.

I ordered samples from Spring over a month ago with rush delivery for evaluating merch options. Not a single item was ever produced—no updates, no timeline, and completely useless zendesk support. Items have been 'printing' since mid-June.

Requested a refund which was ignored. I only received a response after filing a PayPal dispute—at which point they suddenly claimed they were “unable” to refund me unless I cancelled the dispute. Why would I trust a company that ignored me for weeks to refund me after I give up my buyer protection?

Extremely disappointing experience. If this is how they handle creators and paying customers, I wouldn’t trust them with my brand—or my audience.

When I finally got the product it was decent quality.

March 9th (Sunday) I originally place my order and got notified that the expected arrival was between Mar 20th-24th. That was a little longer than I wanted, but given that it is custom printing I got it longer time.

March 25th (Tuesday) - I reached out to customer support when there was no orders delivered and the tracking still showed them as "Printing". To which I got an auto reply saying someone would reach out within 24 hours.

March 28th (Friday) - I still had not been contacted so I tried the online chat. The chat told me the products had been delivered when they had not even printed. Took me a while but I finally got to a real person (Jorge). Once I did he said they experienced an unexpectedly high volume of orders in late January which created a backlog. Jorge said they were "close to fully catching up on outstanding orders" and told me they could credit me back the amount I paid for shipping.

At this point I granted more time. I could understand being behind temporarily and Jorge claimed they were close to being fully caught up on outstanding orders.

April 25th (Friday) - I reached out again almost a month later because all of my order were still showing as "printing". I was connected with Alejandra who told me the orders were still in the process of being fulfilled. She gave me the option of cancelling the orders or adding them to a "priority tracker" I asked to be added to the priority tracker to see how long this took. She told me I would receive a new email with tracking information once these products finally shipped (no further tracking information was ever provided).

May 7th (Wednesday) - I reached out again because I was still waiting, nothing had changed on the status and I had not received any additional communication. Alejandra replied and told me they didn't have an exact timeline but she would make sure to follow up on the progress.

May 28th (Wednesday) - I sent an email at 9:32 a.m. saying I would like to cancel all of my outstanding orders since it had been almost 3 months since I placed the orders and I had received nothing. No response so I followed up at 1:41 p.m. asking to please get a response to my email.

May 29th (Thursday) - Alejandra replied and said she submitted my cancellation request to the team in charge. Said the request might take 36-48 business hours (so over a week) to be responded to. She said she would be replying via email once it was complete and I would get a refund.

June 3rd (Tuesday) - I reached out again because I had not heard anything back regarding my cancellation.

June 6th (Friday) - I reached out again because I had not heard anything back regarding my cancellation.

June 8th (Sunday) - Alejandra replied back saying she checked the status and my order was still in queue to be cancelled. She asked me to provide an additional 36 BUSINESS HOURS (Again almost another week) in order for it to be completed

June 19th (Thursday) - I sent another email. Outlining in detail how long I have been waiting and how frustrated I had become with their company.

I finally received my orders (without ever receiving the additional emails) at the week of July 1st. I can't give an exact date because I was not home and the packages were left sitting on my front porch.

July 17th (Thursday) - I got an email from Bosco stating the orders couldn't be cancelled because according to their records they had already shipped.

I can say with confidence this has been probably the worst online customer service experience I think I have ever had. And I also feel confident they ignored my cancellation request because they didn't want to refund the money for my product.

Haven't received two orders from two separate storefronts that use teespring. The orders have been "in production" over half a year. We filed for a refund two weeks ago and have not heard a thing from Teespring. AVOID AT ALL COSTS. Seems some lawsuits are being issued against them as well.

I have NOT received a SINGLE PAYOUT! I've been waiting since December. Our supporters have received merch but we haven't received anything. When I do reach out I receive the same generic email: Thank you for your message, and I sincerely apologize for the ongoing delay and the frustration it has understandably caused.

At this time, there are still no new updates to share regarding your December payout. I want to assure you that your request remains active and in queue, and our team is continuing to work diligently to process all outstanding payouts. We fully recognize how long this has taken and the impact it’s had.

The delays stem from a significant rebuild of our internal systems, which unfortunately created a broader backlog than anticipated. While this is not the experience we want for any of our creators, please know that resolving these issues remains a top priority, and we are doing everything we can behind the scenes to get caught up as quickly as possible.

I’ve made sure your concerns are escalated internally again, and I will continue to monitor your case closely. I truly appreciate your continued patience, and I’ll notify you immediately if I receive any updates.

If there’s anything else I can assist you with in the meantime, please don’t hesitate to let me know.

Warm regards,
Amanda
Creator Experience Team