Tek4life Reviews 

14,531
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great customer service, super friendly and helpful. Sometimes a short wait but welcomed with a smile. Installed a screen protector on two devices. Although as an observation I'm not sure why the scre... See more

Company replied

Rated 4 out of 5 stars

The shopping process was easy, the delivery was fast. Caring packing and the product as descrand shown on pics. The only thing is that there was no tracking code, neither sms or e-mail the day before... See more

Rated 4 out of 5 stars

I recently bought a reconditioned S21 Ultra 5G from Tek4Life. I was sceptical at first, as I've never heard of this company before I bought the phone. It was cheaper than any other website I've gone t... See more

Company replied

Rated 5 out of 5 stars

The service was very fast in delivering of what I orderered from them. as for cost and price, it is also better in compariosn to many other similar services. Phone screen, laptop screen were all repla... See more

Company replied

Company details

  1. Electronics Store
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Electronics Wholesaler
  5. Phone Repair Service
  6. TV store

Written by the company

Tek4life – Tecnologia ao Seu Alcance! Na Tek4life, a inovação anda de mãos dadas com a qualidade! Somos especialistas em eletrónica de consumo, smartphones, tablets, smartwatch, recondicionados, telecomunicações, informática, imagem, som e acessórios, trazendo-lhe as melhores marcas do mercado aos preços mais competitivos. Mas não somos apenas uma loja – oferecemos aconselhamento personalizado, reparação técnica especializada e ainda venda por grosso e revenda para profissionais do setor. Com várias distinções e prémios, destacamo-nos pelo compromisso com a excelência e diferenciação. Visite as nossas lojas físicas em Braga, Porto e Trofa ou compre online com total comodidade. 📲 Descubra o futuro da tecnologia com a Tek4life! 🚀

+10 mil avaliações ⭐

Written by the company

Compre com confiança!
A nossa missão é proporcionar um serviço rápido, seguro e com garantia de satisfação. ✅

Levantamento gratuíto 📦

Fácil, rápido e sem complicações!

📍 Levante a sua encomenda numa das nossas lojas em Braga, Porto ou Trofa sem custos adicionais.

Contact info

Promotion box for Tek4life

Ofertas Todos os Dias

Apple, Xiaomi, Samsung e muito mais com promoções imperdíveis.

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(14,531)

3,282 reviews in the last 12 months

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Rated 5 out of 5 stars

The fast as light delivery

The fast as light delivery. Ordered on a Monday after lunch, delivered on Tuesday before lunch!

July 17, 2022
Tek4life logo

Reply from Tek4life

Hello 😀

We appreciate your feedback.
We hope to satisfy your expectations in the near future.

Regards,
Tek4life

Rated 5 out of 5 stars

Service cannot be faulted

Service cannot be faulted. Price was competitive, ordering was easy. Delivery fast and on time. Will buy from them again.

July 13, 2022
Tek4life logo

Reply from Tek4life

Hello 😀

We appreciate your feedback.
We hope to satisfy your expectations in the near future.

Regards,
Tek4life

Rated 5 out of 5 stars

Very happy with the items and service…

Very happy with the items and service received, I will definitely use the store in the future.

July 7, 2022
Tek4life logo

Reply from Tek4life

Hello 😀

We appreciate your feedback.
We hope to satisfy your expectations in the near future.

Regards,
Tek4life

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Everything is good! Thank you!

July 3, 2022
Tek4life logo

Reply from Tek4life

Hello 😀

We appreciate your feedback.
We hope to satisfy your expectations in the near future.

Regards,
Tek4life

Rated 5 out of 5 stars

nice

Good price and quick delivery.

June 23, 2022
Tek4life logo

Reply from Tek4life

Hello 😀

We appreciate your feedback.
We hope to satisfy your expectations in the near future.

Regards,
Tek4life

Rated 5 out of 5 stars

Top 5*

Top! Super rápidos

June 11, 2022
Tek4life logo

Reply from Tek4life

Olá 😀

Agradecemos imenso o seu feedback.
Esperamos voltar a satisfazer as suas expetativas em breve.

Cumprimentos,
Tek4life

Rated 1 out of 5 stars

Terrible experience

Terrible experience, truly awful costumer service.
Takes them days on end to answer a simple e-mail and if you try to call you'll just end up on hold indefinitely.

I was gifted Samsung Buds for christmas from this store, but 2 months later the Right Bud wasn't responding. Since they don't have any physical store in Lisbon I had to send the Buds through the mail (paying for it myself).
Weeks later they returned the Buds to me, only for me to discover that the rubber protection (the smallest one) had been switched for the medium one, only on the Bud that had the problem.
So now i had 1 small rubber protection and 3 medium ones.
I contacted the store and they sent me only the part that goes in your ear, not the one that goes around the Bud.
It has been months since i reported this and they didn't give me an upright answer nor do they answer my calls.

It wasn't my purchase but still, never buying anything here.

July 8, 2021
Unprompted review
Tek4life logo

Reply from Tek4life

Olá,
Lamentamos a demora da resposta.
Para prestarmos um serviço de qualidade pretendemos saber se a questão encontra-se resolvida.
Caso ainda necessite de ajuda pedimos que nos contacte para o e-mail suporte@tek4life.pt para o pudermos ajudar no que precisar.
Caso contrário, solicitamos que reveja a sua review.

Cumprimentos,
Tek4life

Rated 2 out of 5 stars

Terrible experience

Terrible experience, misleading products, preposterous customer service.

I ordered a phone and 2 screen protectors. I was sent only 1 screen protector which was fine because I got sent the second one right away once I told them about it.

Now my issue came when I informed the company that their screen protectors came incomplete. I received literally only the screen protector, it didn't come in the box, or anything.
This is a problem because nowhere on the website is it clear you are getting an incomplete product, the product listing implies that you're getting at least a wipe and a scraper.

Not only is it a very expensive screen protector, but also, when I received it, I saw written in the product clearly saying "check the instructions before applying" but yet it came with no instructions! It makes me wonder if they're taking the protectors from the original box and selling them individually for a higher price.

Following the video on the product listing was not useful because the way that the protector was packaged was different than the one used in the video which caused issues with applying the screen protector.
This means I couldn't apply it properly and I wasted money on this.

When I contacted the company I told them all that I just wrote here, they did not read what I wrote and simply told me something like "sorry the protector comes on its own, check the video to see how to apply it", which, as you've seen, that makes no sense considering everything that I told them. No answers as to why it doesn't come with the instructions that it's meant to come with, no explanation as to why it implies that it comes with a scraper and wipe when it doesn't, no explanation as to why it didn't come in a box at all, no mention of the fact that the product is different than the one in the video which caused issues with applying it and wasted my money. After that, I explained to them the issue again in more detail and they never responded to me. I tried calling the telephone but none work.

Don't waste your time, order from a foreign website or physically go to a better store.

October 29, 2020
Unprompted review
Tek4life logo

Reply from Tek4life

Olá,
Lamentamos a demora da resposta.
Informamos que a questão reportada anteriormente já se encontra devidamente resolvida.
Esperamos que volte a utilizar a loja online da Tek4life.

Cumprimentos,
Tek4life

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