Tekmotiv Reviews 5

Tekmotiv was so much better than the other local bike shops I visited when choosing my first electric bike! Great selection of quality bikes, James was super-helpful in guiding me through the options until I found exactly what I was looking for. I'm a happy customer!

This was a really great experience from start to finish. James responded quickly to emails and set up a test ride for me. He knows his stuff and has a great selection of bikes. James listens to his customers and is genuinely invested in finding the bike they need, rather than persuading them to go for the bike he wants to sell. After the sale went through he set up the bike and delivered it at no extra cost. I can't recommend Tekmotiv too highly!

I recently bought an electric bike from Tekmotiv. My experience with James and Alex has been exemplary from showing me a number of suitable bikes and encouraging test rides on different bikes. There were no pressure sales tactics. Anyone can sell you a bike, but the real test comes if there is a problem with a new bike. This happened to me (no fault of Tekmotiv) and within an hour of sending them an email, I was told that the bike would be collected that afternoon. The problem was diagnosed and a new part was ordered. Tekmotiv liaised with the manufacturer who sent out a replacement part overnight under the warranty. This was fitted promptly by Alex and the bike was returned to me approximately 48 hours after my initial email along with a full explanation of the problem and the remedy. A fantastic service and in my opinion illustrates the ethos of the company. If you are thinking of buying an electric bike, I have no hesitation in recommending contacting Tekmotiv.

I have purchased an e bike on Wednesday with a view to get a new bike for the bank holiday weekend as had a disastrous experience with another company. Tekmotiv was very responsive to any of my queries and was very patient with all my questions. My bike came in today so was delivered within 2 days after ordering. I’m very pleased with the speed of delivery. Not to mention, the owner included a rack and lights as a bonus! Can’t praise highly enough from a buying experience point of view. Thank you.

Fantastic company, excellent communication, lots of technical advice, great selection of products. James was incredibly helpful and was happy to deliver swiftly even though we are over 100 miles away. Definitely buy your bikes from this guy.