Telappliant Reviews 

263
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I ahve been a customer for quite a number of years now and all went well until my telephone system got faulty. The tech team from Telappliant are great. They connected to my system and got the telepho... See more

Company replied

Rated 5 out of 5 stars

We were hanging on a single phone line with sweating Bills to pay and on top of that losing our customers when we were busy talking on a long call. As soon as we adopted Telappliant's VoipOffi... See more

Rated 4 out of 5 stars

Great Service allowing our online business to receive and make calls over the world, track and check the number of calls agents take. The systme is pretty easy to use. I am not sure why we need DID, T... See more

Rated 5 out of 5 stars

Telappliant supplies us with a Business Multi Plan call package , VoIP Office solution and TalkAssure Sip trunks. We have had an excellent account manager who has always assisted us throughout the sp... See more

Company details

  1. Phone and Internet Service
  2. Business and IT Consulting Agency
  3. Cloud Storage Service
  4. Internet Provider
  5. Telecommunications Service Provider
  6. VPN Service

About Telappliant

Written by the company

IT Services Telephony Connectivity Cyber Security IT installations

We're committed to our Customer Service

We're committed to providing you with the best possible support. You can use our dedicated support site to help you with any support issues, or alternatively you can contact your account manager directly or get in touch with us via or website.

Contact Us

Telappliant

Written by the company

We're committed to our Customer Service
We're committed to providing you with the best possible support. You can use our dedicated support site to help you with any support issues, or alternatively you can contact your account manager directly or get in touch with us via or website http://www.telappliant.com/contact-us/

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(263)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I'm deducting a star from what would…

I'm deducting a star from what would have been a 5 star review. This is because web signups are no longer possible. As an installer this was always the Telco supplier I recommended to customers, but now the sign-up is more complicated. A shame. Fortunately I was able to find an alternative supplier for my customers.

October 24, 2023
Unprompted review
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Reply from Telappliant

Hi there, and thank you for your valuable feedback. We do have online signups but via our Orbtalk brand (www.orbtalk.com), which also has a referral scheme available.

We would love to talk to you about this if it sounds like something which could benefit you? Please email us on hello@telappliant.com and a member of our team will contact you to discuss further.

Rated 5 out of 5 stars

Moneysoft Payroll Manager updates

Whenever we need updates for our payroll , they are always done quickly and efficiently .
Excellent service !

October 13, 2023
Unprompted review
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Reply from Telappliant

Many thanks for your kind feedback. We will pass onto our team. Have a great day!

Rated 5 out of 5 stars

Excellent approach to problem resolution

Having had issues resolving ongoing problems with the company wide telephony set up and performance, Nick was assigned to assist to resolve all problems. He achieved this over a period of time, maintaining excellent communication at all times. His knowledge , expertise and professionalism was really appreciated. Well done Nick and thanks again.

May 22, 2023
Unprompted review
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Reply from Telappliant

Thank you for recognising the excellent service provided by one of our team. Your feedback is much appreciated and we will ensure it is shared with the entire team.

Rated 5 out of 5 stars

Excellent Support Services

Telappliant provide us with a range of IT Services and I can confirm that they deliver excellent support and are happy to go the extra mile to help us when we have problems. Their support and patience in helping us work through the recent Microsoft 365 price increase challenges was exemplary and as our IT Director I feel safe entrusting these guys with our day to day support.

July 27, 2023
Unprompted review
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Reply from Telappliant

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and we look forward to continuing to support your business needs.

Rated 5 out of 5 stars

Experts with a Smile

We had the technical guys on site to set-up donated PC's (Very generously donated to our charity from Connexions themselves), the guys were extremely knowledgeable, helpful and patient, nothing was too much trouble. Moving our business to Connexions has been the very best thing decision that our charity has made.
We can now concentrate on continuing our work with a PC and Office system that works fully. We cannot recommend them highly enough.

July 11, 2023
Unprompted review
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Reply from Telappliant

Thank you for such a lovely review and your kind words. We hope to continue providing you with the great level of service that you have been used to receiving. Telappliant Carlisle Team.

Rated 5 out of 5 stars

I was really impressed with the level…

I was really impressed with the level of service I experienced from Telappliant's Technical Support telephone representative Nick.
Nick displayed competency, conscientiousness and diligence in completing the task which took a significant amount of time to rectify - throughout Nick was good humoured and patient, and worked until the job was complete - if every experience with company's technical support teams were this great - we'd all be a lot happier!

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

It would be ok if you could get to talk…

It would be ok if you could get to talk to someone.
you can't get through on the phone, I am not getting any replies to my emails. and my phone has been out of order for 12 days. we were switched to your company from Conred `Spain. Our account with you has as yet not been set up. We were contacted by Declan Cochran who now seems to have disappeared .

May 11, 2023
Unprompted review
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Reply from Telappliant

Dear Edward,

We truly appreciate your feedback and want to express our regrets regarding the inconveniences you've been experiencing. It's important to us that you receive the best service possible from any service providers supplying our services.

Please be assured that we've done our part to support in this situation and have been closely following up on it.

We're hopeful that Conred, as the service provider responsible for the technical aspects and configuration in your location, will be of assistance in rectifying the issue. We understand the urgency and are eagerly anticipating a resolution so that you can get back online as quickly as possible.

Thank you for your understanding and patience.

Telappliant Team

Rated 5 out of 5 stars

It has such nice workers and the help I…

It has such nice workers and the help I got truly appreciated

April 6, 2023
Unprompted review
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Reply from Telappliant

We are thrilled to hear that you had a great experience with us and thank you for sharing it on Trustpilot.

Rated 5 out of 5 stars

CCTV Installation

We had CCTV fitted the installation was seamless. Both engineers that carried out the installation were courteous, pleasant, helpful and mindfull they were in a school. Thank you

January 23, 2023
Unprompted review
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Reply from Telappliant

Your positive Trustpilot review is greatly appreciated! Thank you for sharing your experience!

Rated 5 out of 5 stars

Connexions Carlisle

We deal with Connexions Carlisle for all of our IT requirements including CCTV. Nothing is too much trouble and their response to anything needing done is brilliant. We especially have a brilliant relationship with Luke Parnaby who visits school every 2 weeks when he sorts out anything that is wrong or anything we need done on site he has been in today and sorted out several problems satisfactorily he is brilliant with all staff.

February 2, 2023
Unprompted review
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Reply from Telappliant

We would like to extend our sincere thanks to you for mentioning our staff members in your positive review on Trustpilot. We are proud to have such dedicated and exceptional team members who consistently deliver excellent service.

Rated 5 out of 5 stars

Exremely satisfied

We have been using Telappliant for quite a few years now. They have always been very proficient and helpful always getting back to us in a timely manner and sorting out our technical needs. My account manager, Colin Ormes is extremely personable and always willing to help. We recently had to move office which is always stressful, but Colin has made it a very simple process for us. Would highly recommend them.

December 12, 2022
Unprompted review
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Reply from Telappliant

Thank you for recognising the outstanding service provided by one of our team. Your feedback on Trustpilot is much appreciated and will be shared with the entire team.

Rated 5 out of 5 stars

Fantastic company with great staff

We are a supplier of Telecom and IT Services.

We are very happy with Telappliant and their services. Their support and sales teams go above and beyond daily for us and their services are faultless. 11/10

November 23, 2022
Unprompted review
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Reply from Telappliant

Thank you very much for your review. We are very happy to hear that you are happy with our support and sales teams and will make sure they hear this. We look forward to continue providing you with a great customer experience!

Rated 5 out of 5 stars

good and fast support

November 25, 2022
Unprompted review
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Reply from Telappliant

Thank you for your review Tom! We pride ourselves in providing an excellent service so we are happy to hear you are happy with our support team. We'll make sure the support team hear this!

Rated 5 out of 5 stars

Connexions (Telappliant) Door Access Control System

Connexions (Telappliant) came into our school to upgrade our Door Access Control system. The Engineers that came in were very approachable and helpful.
All work carried out was done very efficiently and professionally throughout the visit.

October 27, 2022
Unprompted review
Telappliant logo

Reply from Telappliant

Hi Lesley, thank you for the amazing review! We’re really happy to hear about your experience with us. We'll let the team know about this.

Rated 5 out of 5 stars

Sorted within a few hours

Sorted within a few hours, I have had reinforcing contact each time I have been in touch, always rapid and efficient.

November 7, 2022
Unprompted review
Telappliant logo

Reply from Telappliant

Thank you for your review! We’re very happy to hear to that we were able to resolve your issue in a quick and efficient manner!

Rated 5 out of 5 stars

Connexions(Telappliant) Cabling and Infrastructure

We have used Connexions(Telappliant) for over 20 years to provide structured cabling and IT solutions across the Trust. We have recently worked together to upgrade the fibre backbone across the whole hospital site at CIC.
The service team were professional and efficient throughout the several months long installation project. The project had logistical concerns from the outset but ConneXions provided a project manager who liaised with Mitie, ourselves and on site staff throughout. The project has to take into account access & service issues around patient clinics, theatres, covid restrictions, admin areas and general public areas. This was all managed without incident and the project was delivered on time.
I recommend ConneXions highly and will not hesitate to use them in the future.

February 10, 2022
Unprompted review
Telappliant logo

Reply from Telappliant

Hi James, we are very proud to have been serving you for over 20 years. A huge thank you to yourself for your glowing review. We will strive to continue providing an excellent service.

Rated 5 out of 5 stars

Great service

had a fault and it was resolved very quickly and without fuss

November 10, 2022
Unprompted review
Telappliant logo

Reply from Telappliant

Hi Simon! Thank you for taking the time to review us. We are very happy to hear that we solved your issues in an efficient manner and look forward to continue providing you with an excellent service.

Rated 5 out of 5 stars

Robbie - Connexions. Telappliant.

Robbie came to reprogram our door fobs. He was very professional, punctual and knowledgeable. There was a slight hiccup but didn't leave until it was fixed. Well done Robbie, we're all using the fobs that had been sat in a drawer for years!!

November 1, 2022
Unprompted review
Telappliant logo

Reply from Telappliant

Hi Jane, we are very happy to hear that Robbie has provided an excellent service. Thank you for your review, it means a lot to us. We will make sure to let Robbie know!

Rated 5 out of 5 stars

Great experience with connexions

Great experience with connexions, always so happy to help and issues are sorted very promptly. Sean Bannon the sales executive has been amazing with us from start to finish.

November 3, 2022
Unprompted review
Telappliant logo

Reply from Telappliant

Hi Kayleigh! Thank you so much for your review, it means a lot to us! We’re very happy to hear that we’ve provided an excellent service and will make sure that Sean knows about this.

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