Telappliant Reviews 

Purchased 3 Netgate GS1100, one of them had an issue with the firmware. Amica gave me both options within a day to return the item or complete a fix by supplying the firmware and instructions. 10 / 10 for customer service ;-)

Excellent personal service. Very much a “can do” attitude. There were one or two wrinkles but everything was done to resolve them ….with success . Would certainly recommend.

Having used Telappliant for many years, I wouldn’t hesitate to recommend them for all your IT and VoIP needs. The team are knowledgeable and there’s always a specialist to help resolve your problems or to be proactive and assist in planning new projects.

Highly recommend these guys, very professional and knowledgable. It's refreshing to work with people who are fun and easygoing.

The integrated solution they put in place for us as a small business has been excellent and allowed us to focus on being more productive and reduce our admin overhead.

Big thanks to Chris for all the advice and suggestions!

I've been using Telappliant for my website hosting, emails & design work for nearly 2 years now. The service has been excellent and they're always quick to answer the phone and respond to any questions I have. Wouldn't hesitate to recommend.

Professional, proactive support company that have shown flexibility in supporting us from our initial startup phase, through to a scaleup business.

Highly recommend.

We have recently migrated to Telappliant for our managed services. I have found them to be consummately professional, efficient and personable.

We had a problem with our internet connection in the main office, I made one phone call and the problem was instantly dealt with and resolved. We move at speed and need a IT service provider that is always there for us.

Have always been very helpful and good to deal with. I recommend Telappliant for my internet supply and general support services.

We have contacted Telappliant in August (2 weeks before we were to move into our new premises) to ensure everything will be up and running by the time we move in.
We are now at the end of September and still not live.

The onboarding procedure was good and fast, but when it comes to the Technical side Telappliant is lacking organisation and communication.

We have provided access to the Site for their 3rd party contractor, which came and they had no information about the site. We had to discover where the communications room is and by the time we found it, the contractor left.

The contractor even tested one cable, which was supposed to be our fibre, but did not check to realise it was actually copper, and moreso..not live. So they installed a router to a copper cable that's not live.

Then we have been informed that in about a week it will be dealt with, the contractor came again and left with no work being done because they need some more tools.

One more week passed and apparently, now they know where the fibre is and where it should come from.
We were left with the impression that we'll have the contractor coming today to install the fibre, but it turns out they still haven't booked him.

Overall the experience with Hassan and the contractor has been dreadful and would not recommend Telappliant to any company that doesn't have service from them already.

If you're an existing customer, or your premises has their fibre installed, you might be in luck (Can't speak for the quality of the internet, but judging from the other reviews we assume it's good)
But if you're looking to join Telappliant - Don't!

Look for other more established brands with a focus on customer support and technical knowledge.

Great company, great service. Highly Highly recommend

We have been using Telappliant for all our international telecoms since 2009. They have been excellent, both in terms of service provision and account management. We would not hesitate to recommend them.

We have been with Telappliant now for a couple of years and have nothing but good things to say about them. Excellent account management and great customer and technical support. Our setup involves two small remote offices (10+ users) through their platform using IVR / Agent / IOS App and Voice Recording.

Couldn't ask for more from a very competitively priced provider.

Stuart Buck for Charterhouse Group International

I have been extremely grateful for the service that Telappliant has provided to us today. They are very helpful and supportive.
Hopefully we won't have anymore glitches.
Thanks again!

Thank you ever so much, we are really pleased with the way you handled the transfer.
Perfect job

The gentleman from the Service Delivery Team was very helpful and managed to resolve my problem. He was patient, quick to respond and communicated well. Thanks again!

It took a long time to solve the problem, but they stayed with it and completed it today. I can recommend this company, without reservations.

Great company, they provide a VOIP phone service for my business which is extremely reliable and cheap. I have had a recent in house problem which they went above and beyond to sort out quickly and efficiently. I would highly recommend this company

Abid is very helpful and helped me alot with the mobile app. He also give training on the phone that how i can use the app in its best way.

Trouble phoning out
I had trouble phoning, and Awais updated my telephone and made it work.
Well done!