Telappliant Reviews 

An excellent service provided end to end for a hosted call centre pbx solution.

From spec to design, delivery and post go live support, TelAppliant could not have done more to help us.

Thanks

We are a global company that required a UK number to be set up which diverted to the US. We had discussed this project with BT and I was shocked at their incompetence to fulfill what I thought was a straight forward request.

So as an alternative I came across Telappliant and it was Graham that went above and beyond to make sure we were set up with quickly and with ease with what we needed. This included VoIPtalk SIP Trunking, UK Freephone number, cheap UK to USA divert rates, and an auto account top up feature to prevent loss of service.

Perfect - 5 stars to Graham.

Many thanks,
Becker Professional Education

Very helpful from start to finish! Had a few teething issues while setting up the phones however Graham was extremely attentive and understanding of a complete non tech-savvy person like myself.

Thank you very much guys,
Vape Shoreditch!

I have found them very easy to deal with ,any issues I have raised have been dealt with in a timely and professional manner I would recommend Telappliant to anyone looking for a Phone/Voip System.

Some reason there phone voip lines was cancelation when active cards was present

Then I logged in to manually renew / update card this was not the issue in the end just error voip talk end.

Called emailed all week end but 9-6 Mon friday

No 24/7 help all week

Sat Sunday closed

There fore we were stuck with all business call off until when the office open Monday

Bad bad and they talk rude on phone

Been working with Hamza and Graham from Telappliant, moved over 4 offices and so far been exceptional service, really pleased.

Spoke to Graham at support and provisioning, accurate and quick response, very pleased.

I am a former customer of Telappliant and have just re-joined with my current company Artisan Food Club Ltd. I have always been happy with the service but the current team of Hamza Yung (sales) and Mario Viriato (provisioning) were truly outstanding with their speed and patience in getting me up and running. Customer service is sadly missing in many companies these days and it is refreshing to come across one that delivers it in spades.

I have been a Voiptalk customer for about 12 years now. I have also subscribed to other VoIP providers but find myself always back at Voiptalk as their platform provides a great deal more flexibility than other. Furthermore their termination rates are the best in the industry. Lastly and most importantly when you have technical trouble Voiptalk support is very efficient and attention is given to your problems right away. Thank you Gelisa and Graham, not forgetting Hassan too. A great team!

Hello,

Great company to use for VOIP services and also the support when you need it. I had trouble with our phones and they logged in and showed us how to do it and while i was on the phone. Setup excellent!

Thank you!

Well, where do I start, right from the first call I made to Telappliant I found them them professional and helpful. Graham was outstanding and with patience which is second to none.

I would recommend Telappliant to anyone who is looking for a Voip system.

Mario is a great guy extremely patient and deliberate in his execution of the service that is provided by telappliant. Helpful and caring, has a good understanding of a small companies needs.

I would recommend him ( asset to telappliant and there recruitment team ) and this company.is worth using !

Thank you and well done!

Setting up our two phone number system was a little confusing to me, but the guys at Telappliant have been excellent. It's all configured and working a treat... Customer Service 5 Stars all day long.

Highly Recommend

We have recently converted to VoIP phones and was having a few issues, but after calling Telappliant technical service all our issues were sorted out quickly and efficiently Mario has been extremely helpful and Graham's patience and expertise has been outstanding.

Well done the provisioning team I will definitely recommend you.

I have been impressed with the provisioning team that helped me through the set up of our VoiP system in our office. Thanks very much.

There engineers know the solution they sell and have a wide knowledge for different ways of implementing them to suit their customers.

I want to thank Telappliant team for making everything so easy and simple, especially Simon and Mario for their patience and understanding. Everything went smooth and coordinated from start to finish.

Really great service from the provisioning team.

We recently moved our phone system from an in-house PBX to Telappliant's hosted service. The team at Telappliant were very thorough in gathering our requirements, seeing how our existing PBX was configured and planning a migration to the new hosted service. A migration date was agreed on and everything went very smoothly. Our staff are all happy with the new phone system and all its features.

Have been a customer now for over 6 years have only had minor issues that have always been promptly corrected. Customer service is second to none and the their voip service is best I have ever used.