Telappliant Reviews 

It was really an amazing experience dealing with you guys, its the perfect customer service provided by the support team and represented by Baranee.

I was incredibly happy with the customer service provided by the support team, especially Hassan of whom talked me through each step, making sure I not only understood whilst on the phone, but understood the processes in which to continue using Voip Talk service.

Thank you Hassan!

I used VoipTalk for a number of months and even when I cancelled my membership (nothing to do with them), they have provided me with excellent customer service. I could not recommend using them any further. Their customer service is brilliant and ease of use is just want I needed. I have decided today to go back on board with them.

Umar from Telepliant was extremely helpful and supportive in helping me address a continuing problem I was having regarding registering a new card for my monthly payments. Unfortunately this has coincided with the hospitalisation of my husband and I was not at my most coherent during our conversation.. His manner was professional but also understanding throughout, it was a relief to have someone who treated me with compassion and respect. I am most grateful.

We are very happy with service provided by Mr Hassan from support team and line is working excellent now . I am rating Mr Hassan with 5 star*****.

Thanks
Chiranjiv Raval

I was very happy with the service that was provided to me by Umar. My issue was dealt with within one working day and I was happy with the outcome.

Umar was extremely helpful when setting up our new company number and provided us with all the options in a very clear way. He was courteous and understanding in our need to have calls routed to a different country. Many thanks on a great service!

I called to urgently setup my subscription, it was done within no time, the Gentleman guided me well through the process, polite and effective. Thumbs up voiptalk and Umar.

I have come accross voiptalk and the system is intuitive.
Even I had few issues with fax2email the support was excellent and I have been able to resolve configuration issue within 2 minutes.

I have really appreciated a dedicated and personalised customer service from Telappliant. They respond very quickly to issues and their staff is very professional particularly Hassan. Highly recommended.

I have been with Telappliant for many years, and on the odd occasion I have had an issue it has been resolved very quickly. Hassan from support phoned me within minutes of submitting a ticket. Very impressed.

Staff was attentive to help me get set-up. This is true especially because this UK company needed to confirm my US identity. (I did have to call to follow-up on a job ticket but Umar did resolve the issue on the spot. Ideally, it would have been addressed with out a follow-up call needed.)

I appreciated the customer service follow-up this morning but the Client Services Team needs to be sensitive to time differences. They have my account details and know I'm based in the US -- but called me at 10am British Time (5AM in the US!). Bloody Hell! Lucky I'm an early riser! Furthermore, he called three times and didn't leave a voicemail. That's almost harassing. So these fine details need to be tweaked because it would be a shame for the company to lose business from others who are a little less patient than me.

Umar setup my new numbers and added them to my account with no trouble at all.
I have been using voiptalk/teappliant now for around 9 years and cannot fault the service we have always received.
Very professional and I would recommend them to anyone.

They know their stuff.......Hassan sorted out my set up as I am Computer illiterate.......wouldn't have got anywhere without him......my saviour!
Great customer service and support.......doesn't stop when they sell the phone!

I have to say Graham must be the most patient person in the UK. I have constantly bombarded him with questions, some of them silly and he never once got angry with me.
Even when I told him there was a problem with the headset and there actually wasn't anything wrong with it - it was actually our fault.
Sorry Graham but thanks for all your help.

Many thanks to Simon and Mario for helping throughout the process. A big thank you to Graham for setting up the extensions. Very pleased with the service. Thank you!!!

Hi
After dealing with Telappliant on a number of occasions it became quickly evident that the only person working there with a brain was Hassan.
Instead of confusing themselves and me, like normal Telappliant representatives, Hassan actually helped resolve the issues we were facing.

Thank You Hassan for not being a Dimwit like your colleagues.
Three cheers for Hassan
HIP HIP .... HOORAY
HIP HIP .... HOORAY
HIP HIP .... HOORAY

I was recommended VoIP Talk by a friend and i must say that i am already loving how cost effective and cheap the service is to use. But i was particularly impressed by how my ticket was dealt with by Umar. I thought I'll leave him a review as he was very helpful and responsive and demonstrated excellent customer focus.

As a new user of VOIP services I had little idea how to set this up. the provisioning staff at Telappliant were excellent hand holding me through the process at every step. I would thoroughly recommend them to anyone else as a cost-effective solution to any SME looking for telephony services

We have been using Telappliant now for over 4 years and spent in excess of £100,000.
VoIP Network is stable and features are excellent. Would recommend to any one who wants an out of the box working solution.