TENAQUIP Limited Reviews 4,940

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 2 out of 5 stars

Bad experience, ordered something supposed to be delivered in a few days two weeks later, nothing, no email, the date changed for a way further date, so i called, they said they won't have it and cann... See more

Rated 4 out of 5 stars

Pricing and product selection is always great - however in the current world business enviroment ( covid...) availablity of some products have been an issue . Total not your fault - shipping delays... See more

Rated 1 out of 5 stars

Ordered a backpack leaf blower Dec 28 2025 with delivery estimate in January. February 4 called company and told them I did not receive it and wanted to cancel order. Person on phone said it was cance... See more

Rated 1 out of 5 stars

This is to inform you that our order was really messed up. Please refer the order id 14121061-00. We spoke to 4 different customer service representatives in the past month and gave clear directions... See more

Company replied

Company details

  1. Safety and Work Wear Store
  2. Business to Business Service
  3. Construction Machine Dealer
  4. Hardware Store
  5. Packaging Supply Store
  6. Warehouse

About TENAQUIP Limited

Written by the company

Founded in 1968 by Ken Reed. Ken had one vision for his life's passion: to take the customer's procurement experience to a higher level. TENAQUIP has proudly served Canadian businesses with this model for over 50 years offering state-of-the-art Industrial and Occupational Health & Safety products sourced from around the globe.

En 1968, Ken Reed fonde TENAQUIP avec la vision qui passionnait sa vie: amener l'expérience d'approvisionnement du client à un niveau plus élevé. TENAQUIP sert fièrement les entreprises canadiennes avec cette philosophie depuis 50 ans, offrant des produits à la fine pointe de la technologie provenant des quatre coins de la planète, pour le milieu industriel et celui de la santé et sécurité au travail.

Shop by Category

Electrical
Facility Maintenance
Instruments
Material Handling & Storage
Office
Packaging & Shipping
Safety
Tools
Welding

Contact info

2.6

Poor

TrustScore 2.5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very pleased

I dont usually taketh time to write reviews, but I am so impressed on how quickly my items arrived. I used tenaquip 2 times now and I received my items within 48hr both times.
The price for my items has sky rocketed since the Covid pandemic, but not with Tenaquip. I would highly recommend.

May 14, 2021
Unprompted review
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Reply from TENAQUIP Limited

Thank you for taking the time to leave a review, we are so glad you loved your experience! At Tenaquip customer service is our top priority and feedback like this makes it all worth it!

Rated 5 out of 5 stars

Fast delivery

Placing an order online was easy and delivery was SO fast! Arrived the next day.

May 12, 2021
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Reply from TENAQUIP Limited

Hi Aretha, thank you for taking the time to provide a rating, your opinion is greatly valued and it helps us maintain excellent standard of service to our customers.

Rated 2 out of 5 stars

Only 1 item received

Only 1 item received, no ship date on back orders.

May 10, 2021
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Reply from TENAQUIP Limited

Hi Colleen, we can definitely help you out with this, there are ship dates currently on your back orders and one that is ready to ship! Someone will be in contact with you shortly to discuss the details further
Thank you!

Rated 4 out of 5 stars

Dealing with Tenaquip and the sales…

Dealing with Tenaquip and the sales reps has been great and still is. The problem right now is the delays in shipping, which is not under their control

May 6, 2021
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Reply from TENAQUIP Limited

Thank you Ken for the review and for taking the time to share your feedback with us. Our priority is customer service and we are happy that we met that mark!

Rated 4 out of 5 stars

Pricing and product selection is always…

Pricing and product selection is always great - however in the current world business enviroment ( covid...) availablity of some products have been an issue . Total not your fault - shipping delays - slowed manufacturing levels has caused delays and lack of some products.

Other wise Great Work.

May 5, 2021
Rated 5 out of 5 stars

Simple easy transaction with no hassles…

Simple easy transaction with no hassles at all.
The Tenequip representative was extremely helpful.

May 3, 2021
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Reply from TENAQUIP Limited

Hi Dave, Thank you for sharing your feedback with us! We will share this with the team to let them know to keep up the great work

Rated 5 out of 5 stars

I placed an order on the 19th of April…

I placed an order on the 19th of April and received the product the next day. Quick service. No complaints. Customer service is always friendly.

May 3, 2021
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Reply from TENAQUIP Limited

Hi Deb, thank you for taking the time to provide feedback. We are happy to hear that you rate our service as 5 star as we strive to provide just that for all our customers.

Rated 3 out of 5 stars

Average performance

Average performance. It would be appreciated if Tenaquip coup provide feedback to a client who send an order. At least a receipt acknowledgement would be helpful.

April 21, 2021
Rated 5 out of 5 stars

Perfect Place

I ordered my stuff with Tenaquip. They have very reasonable rates and delivery time is very quick. The Customer service is very friendly and experienced. Now I am trying to order more stuff with Tenaquip.

April 13, 2021
Rated 4 out of 5 stars

Service

The staff are couterous, but sometimes it takes weeks for the balance of order to come in.

March 17, 2021

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