Tenders Direct Reviews 223

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Tenders Direct is very new to me and Vicki was really helpful today - feeling more confident now plus lots of additional info I can go and look at too - so thank you 🙂

Company replied

Rated 4 out of 5 stars

Really user friendly system with friendly support from sales and account manager so far. Sometimes the loading can be a little slow but other great system so far and really love the Opportunity Manage... See more

Company replied

Rated 5 out of 5 stars

This is my second course with Tenders Direct. I'd done the introdutory level a couple of months ago and now completed the "Writing Compelling Bids" one, both with Jamie Edwards. Excellent course, h... See more

Company replied

Rated 4 out of 5 stars

Really informative session. Very useful to my role. Gave tips that I've put into practice already. Only criticism is that face to face would have been better for more of a workshop style and to encour... See more

Company replied

Company details

  1. Business Development Service
  2. Consultant

Written by the company

We are your complete tendering service From government contract alerts to bid writing support, Tenders Direct is your first choice for accessing the public sector marketplace. We provide a wide range of personalised services to help your business win more work with the public sector.

Our Products and Services

Written by the company

Tender Alerts
Tenders Direct provides FULL coverage of public sector tenders of any value across the UK and Ireland, as well as High-value contracts for across the EU. By creating bespoke business profiles for every customer, we filter out irrelevance and show you only the most relevant contracts.
Opportunity Manager
Our bid management tool is included as standard, and simplifies your day-to-day bid administration by bringing all of your tenders into a single pipeline view.
Training and Consultancy
From full day training courses to bespoke consultancy and free webinars, we can give you the skills needed to win contracts in the public sector.
Advanced Tender Alerts
Find out when public sector contracts are due to expire with regular emails alerting you up to six months before the contract end date.
Competitor Tracker
Receive notifications when any organisation(s) you choose to track are announced as the winners of above threshold contracts.

Never miss a tender again!

We guarantee you'll never miss a tender

We guarantee you'll never miss a tender
Our Sourcing Specialists find every low value tender in the UK and Ireland, as well as high value opportunities from Find a Tender Service and the OJEU. Our Classification Specialists then categorise these to ensure you receive alerts relevant to your business. It is this Peer Review process that makes our database the largest and most accurate in the UK, and why we can guarantee you’ll never miss a tender with tenders Direct.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

223 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Tenders Direct is very new to me and…

Tenders Direct is very new to me and Vicki was really helpful today - feeling more confident now plus lots of additional info I can go and look at too - so thank you 🙂

April 22, 2026
Unprompted review
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Reply from Tenders Direct

Thanks for the review Deanne, it was lovely chatting you through the service - Please let me know if there is anything else - Vicki :)

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from the team. Very helpful and quick to respond to questions/queries

April 7, 2026
Unprompted review
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Reply from Tenders Direct

Hi Mark, thank you for your kind words, it's great to hear how positively you rate the service - Always happy to help going forward - Vicki

Rated 4 out of 5 stars

User friendly system and staff

Really user friendly system with friendly support from sales and account manager so far. Sometimes the loading can be a little slow but other great system so far and really love the Opportunity Manager

March 17, 2026
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Reply from Tenders Direct

Hi Jackie, thank you for taking the time to leave us a review. I know how much you love the Opportunity Manager :) It's been great working with you and Sarah so far, always here to help - Vicki

Rated 5 out of 5 stars

Highly recommend, incredible service and communication

TendersDirect communication as been incredible. The training available is brilliant and although our company is familiar with tenders and the tender process, the option of hand holding along the way is brilliant and has been needed on some tricker tender submissions. I highly recommend them as company.

March 11, 2026
Unprompted review
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Reply from Tenders Direct

Hi Michelle, Thank you so much for taking the time to leave us a wonderful review. We are happy to be able to help you on your Tendering journey. As always anything you need please reach out. Leanne :)

Rated 5 out of 5 stars

Tenders Direct is excellent

Tenders Direct is excellent! The platform is easy to use, with accurate and timely daily alerts tailored to my sectors. I've found opportunities I would've missed elsewhere, and the support team is always helpful and responsive. Great value – highly recommended for anyone targeting public sector tenders!

December 18, 2025
Unprompted review
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Reply from Tenders Direct

Hi Martin, thank you for taking the time to leave such a lovely review. It’s great to hear that the service is working so well for you and helping you find opportunities you might otherwise miss. We’re incredibly grateful for your loyalty over the years, I certainly always enjoy a catch up with you :) - Vicki

Rated 2 out of 5 stars

Changes in accuracy

Unfortunately, there has been a change in the quality of the daily advert summaries since the introduction of the new procurement act. We have notice adverts categorized wrongly, like PINs hidden as Awards and vice versa; ITTs classed as Awards; PINs issued without event details. Therefore, we tend to rely on the notification feature more and started using Find a Tender gov to check the exact content of the adverts.

October 26, 2025
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Reply from Tenders Direct

Thank you for taking the time to share your feedback - we really appreciate it.

You are right, the new notice types released since the Procurement Act’s introduction did cause some misalignment issues. As soon as these were identified, our team started working on fixes, which were released on 9 October 2025.

The incorrect grouping of notices in our system has now been resolved.

We are grateful you flagged this and are sorry your experience prior to the fix did not meet our usual standards. Our goal is to always provide the most accurate and helpful service possible, and feedback like this helps us keep improving.

If you notice anything else or would like to talk it through in more detail, please do not hesitate to reach out to your Account Manager – they will also be in touch this week to ensure everything is running smoothly.

Best wishes,
The Tenders Direct Team

Rated 3 out of 5 stars

For me there is not a very good flow of…

For me there is not a very good flow of how the tenders display and just seems to be a bit user unfriendly for those ( me ) that are not necessarily technically minded.

October 7, 2025
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Reply from Tenders Direct

Hi Brandon, Sorry you are struggling to navigate, I will email you and arrange a call to go over the site. Kind Regards Leanne

Rated 5 out of 5 stars

The system is very easy to use and…

The system is very easy to use and daily alerts provide all key information on the opportunities.
Our Account Manager, Victoria Gordon, has always been very helpful.

September 30, 2025
Unprompted review
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Reply from Tenders Direct

Lovely review thank you Jill, it's a pleasure working with you - Always happy to help - Vicki :)

Rated 5 out of 5 stars

Reliable, Efficient, and User-Friendly Platform

I’ve had an excellent experience with Tenders Direct! The platform is extremely user-friendly, making it easy to find relevant tenders quickly. The notifications are timely, and the search filters are very effective in narrowing down opportunities that really match my needs.

What stands out the most is the quality of support – the team is always responsive, helpful, and professional. It’s clear that Tenders Direct really cares about their users and goes the extra mile to ensure a smooth experience.

Thanks to Tenders Direct, I’ve been able to save a lot of time and focus on the tenders that truly matter. I would highly recommend this service to anyone looking to streamline their tendering process.

September 29, 2025
Unprompted review
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Reply from Tenders Direct

Thank you so much for your kinds words, i have enjoyed working with you. So glad you enjoy our system and it works so well for you. Always here to help if we can :)

Rated 5 out of 5 stars

Used for years

Used for years, provides all necessary information for the whole team

September 22, 2025
Unprompted review
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Reply from Tenders Direct

Hi Philip, thank you so much for taking the time to leave such a positive rating. Please let me know if you've questions or I can help going forward - Vicki

Rated 1 out of 5 stars

Not worth it

Not user friendly staff not very helpful other sites that are allot more user friendly and cheaper !

September 9, 2025
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Reply from Tenders Direct

We appreciate your feedback and as always we will continue to look to improve the experience of our customers. I will reach out by email and call to see what we could have done to improve your experience. Thanks, Barry

Rated 3 out of 5 stars

Satisfaction

The information

August 26, 2025
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Reply from Tenders Direct

Thank you for your review. I have reached out by email, to see if we can arrange a further call regarding the information you are looking for. Thanks, Barry

Rated 5 out of 5 stars

New Contract Enquiry

On contacting Tenders Direct to start a new contract Iain was extremely helpful and professional

August 13, 2025
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Reply from Tenders Direct

That is fantastic to hear Mandy, we really appreciate the feedback and great to have you back again. - Barry

Rated 5 out of 5 stars

A great platform for Tenders

A great platform for Tenders across a number of sectors.

July 6, 2025
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Reply from Tenders Direct

Thank you for your positive feedback, it is always great to hear when the platform is working for you. All the best with your bids! - Barry

Rated 5 out of 5 stars

Great Aftersales Support

So far everything is great, aftersales support have been great too.

June 27, 2025
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Reply from Tenders Direct

Thank you Daniel, great to hear everything is great! As always do reach out if there is anything further we can do - Barry

Rated 5 out of 5 stars

Excellent customer service and such a…

Excellent customer service and such a user friendly system!! Leanne and the Team at Tenders Direct are superb and I highly recommend the product.

June 13, 2025
Unprompted review
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Reply from Tenders Direct

Thank you for your kind words Shad, pleasure as always helping you. Reach out if you need me :) Leanne

Rated 5 out of 5 stars

Leanne Geddes successfully resolved a…

Leanne Geddes successfully resolved a query within minutes of me emailing her. Great customer service.

June 13, 2025
Unprompted review
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Reply from Tenders Direct

Hi Jo, Glad i could be of help. If you need anything else please get in touch - have the best weekend Leanne x

Rated 5 out of 5 stars

Team support

The ongoing support and availability of the team to ask questions whenever an issue arose was so helpful. Regular check in meetings is also beneficial to refine our business needs. I am pleased we are using Tenders Direct- thankyou!

May 21, 2025
Unprompted review
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Reply from Tenders Direct

Thanks Sharon, we really appreciate the positive feedback. Thanks, Barry

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