We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... See more
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Location
Switch locationRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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See what reviewers are saying
I have visited with my family and we had a really good experience. We all enjoyed our time there. The booking process was very smooth, easy and the staff were friendly and welcoming. We ordered a meal... See more
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We celebrated my son's 9th birthday with a laser tag party and he and his friends had an amazing time! Everyone was so lovely and helpful, from looking after the cake to having jugs refilled at the r... See more
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The lane screen was not working on one of our lanes and I asked a staff member for help, he disappeared somewhere and never came back after 10 mins. I had to go and ask someone else, but they took a w... See more
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Company details
Written by the company
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Contact info
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, United Kingdom
- 0333 034 6100
4.2
Great
262 reviews
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Overall the Bowling experience and set…
Overall the Bowling experience and set up is one of the best but the food quality is below average to average and can be improved but still good place for family
May 27, 2026
Reply from Tenpin - Acton
Hi Clyde, thank you for rating Tenpin Acton 4*! We really value this feedback will be sure to pass your comments on. We hope to see you again soon for hopefully a 5* experience. Best wishes, Jade
Reply from Tenpin - Acton
Hi there, thank you for taking the time to leave a rating for Tenpin Acton. If you would like to provide further details and discuss your recent visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Acton' Best wishes, Jade
You can highlight free parking for 5…
You can highlight free parking for 5 hours register your car at the desk.
Give discounted vouchers for mid week bowling..
Kids snacksfree
Loyalty card, x amount of visits get free one person session games or drink or meal
It was an enjoyable time we had !!
May 27, 2026
Reply from Tenpin - Acton
Hi Sanj
We're so glad you had an enjoyable time with us! We appreciate your suggestions regarding parking, mid-week bowling vouchers, kids' snacks, and loyalty cards. Your feedback is valuable to us. Best wishes - Clare
Whole experience was great.We had…
Whole experience was great.We had fun.Drinks were worth as it was a Tuesday.Great atmosphere
May 27, 2026
Reply from Tenpin - Acton
Hi Shireen
We're so glad you had a great experience and enjoyed our Tuesday special! We hope to see you again soon. Best wishes - Clare
Thank you Tenpin Acton
Thank you Tenpin Acton! My daughter celebrated her 7th birthday with a bowling party and it was just fab.
May 23, 2026
Reply from Tenpin - Acton
Hi there
We are so happy to hear your daughter's 7th birthday bowling party was fantastic! We appreciate your kind words. Best wishes - Clare
I recently visited Tenpin Acton with my…
I recently visited Tenpin Acton with my family and was very disappointed with the customer service we received. When we arrived at the desk, the staff member did not acknowledge or greet us at all. Although my booking had already been made online, we still needed to check in, and all she said was “Lane 12” with no smile, no thank you, and no basic level of customer service. It genuinely felt like she did not want to be there.
Unfortunately, this is not the first bad experience I have had at this branch. I believe the site manager should carry out proper service checks and provide appropriate coaching and feedback to the team. Recruitment and staff attitude may also need to be reviewed.
Tenpin is a place where families come to spend quality time together, especially with young children. Children learn from the behaviour they see around them, and customer service plays a huge part in creating a positive family environment. Bowling is not just a game, it is an experience for families, and sadly this visit did not feel welcoming at all.
May 27, 2026
Reply from Tenpin - Acton
Hi Kewel
Thank you for sharing your recent experience with us. We are truly sorry to hear that your visit did not meet your expectations, especially regarding the customer service you received. We value your feedback and understand your disappointment. Please be assured that we are taking your comments seriously and will be addressing these concerns with our team to ensure improvements are made. If you would like to discuss this, please email to customer.feedback@tenpin.co.uk using the subject "Review - Acton" and provide the details. We can then investigate and contact you. Best wishes - Clare
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and booked my reservation for me as I was having trouble with the on-line app. In fact she was wonderful.
May 24, 2026
Reply from Tenpin - Acton
Hi Maggie
We are so glad our team could assist you with your reservation and make your experience wonderful. Thank you for your kind words! Best wishes - Clare
Reply from Tenpin - Acton
Hi Ismail,
Thank you for your lovely 5* review at Tenpin Acton! It's great to see you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Best bowling session we’ve had for a…
Best bowling session we’ve had for a while. Lane was very straight. Many ball choices available too
May 20, 2026
Reply from Tenpin - Acton
Hi Shah,
Thank you for your amazing 5* review at Tenpin Acton! We are delighted you've had such a great time on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Lovely experience great atmosphere bowling.
Lovely experience great atmosphere food & refreshments of your choice, enjoyed the bowling, I will definitely comeback again I just need to pefect my technique. :-)
May 20, 2026
Reply from Tenpin - Acton
Hi there, thank you for rating Tenpin Acton 5*! We're so thrilled to hear that you had an overall great experience with us. We can't wait to welcome you again soon! Best wishes, Jade
Reply from Tenpin - Acton
Hi Chay, thank you for rating Tenpin Acton 4*! We hope to welcome you again soon for another fun experience! Best wishes, Jade
Reply from Tenpin - Acton
Hi Laura, thank you so much for the fabulous 5* review of Tenpin Acton! We are so pleased you had a fun time with your family and we very much hope to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Acton
Hi Smita, thank you for rating Tenpin Acton 5*! We're so glad you had a great time and enjoyed the service from staff. We hope to welcome you again soon. Best wishes, Jade
Reply from Tenpin - Acton
Hi Amadi, thanks for the amazing 5* rating of Tenpin Acton. We're pleased to hear that you had a lovely time and enjoyed your experience. Hope to see you again soon!
Take care,
Kirsty
Good experience
First time there, we signed up for laser tag, the kids loved it. The place has a good vibe and the staff were friendly and professional.
May 20, 2026
Reply from Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our team great throughout. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Acton
Hello Carmen, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Acton. And that the birthday celebrations went well! We do hope to see you again very soon. Many Thanks - Kimberley
The food is not good
May 20, 2026
Reply from Tenpin - Acton
Hi Paula, thank you for leaving a review of Tenpin Acton! We are very sorry to see that your food was not served at our usual high standard! Your feedback is really important to us as this helps us to make improvements where needed so please be assured all will be passed on to the team! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Reply from Tenpin - Acton
Hi Anita, thank you for leaving Tenpin Acton a lovely 5* rating and review! We are so glad you had a great visit. Thank you for your kind words, we hope to see you again soon! Best wishes - Rosie
Reply from Tenpin - Acton
Hello Emily, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found our booking system easy to use and found our team friendly! We do hope to see you again very soon. Many Thanks - Kimberley
Bought my daughter here to celebrate…
Bought my daughter here to celebrate her birthday, we all had a fantastic time. All our need were catered for and I want to give a big shout out to the lady on reception!!! Absolute superstar. Many thanks TENPIN ACTON. We will defo be back
May 12, 2026
Reply from Tenpin - Acton
Hi there, thank you so much for this amazing 5* review of Tenpin Acton! We are delighted you had the best time for your daughters birthday and received excellent customer service. We can't wait to welcome you back soon! Best wishes, Jade
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