We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... See more
Company replied
Location
Switch locationRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have visited with my family and we had a really good experience. We all enjoyed our time there. The booking process was very smooth, easy and the staff were friendly and welcoming. We ordered a meal... See more
Company replied
We celebrated my son's 9th birthday with a laser tag party and he and his friends had an amazing time! Everyone was so lovely and helpful, from looking after the cake to having jugs refilled at the r... See more
Company replied
The lane screen was not working on one of our lanes and I asked a staff member for help, he disappeared somewhere and never came back after 10 mins. I had to go and ask someone else, but they took a w... See more
Company replied
Company details
Written by the company
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Contact info
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, United Kingdom
- 0333 034 6100
4.2
Great
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff venue needs work
Girls were lovely. Our lane stopped working 2 times so we had to wait 10-15 for the machine to untangle. Which kinda killed the vibe as you can imagine. Very expensive.
April 21, 2026
Reply from Tenpin - Acton
Hello Henry, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Acton. We are pleased to hear that you found our staff helpful. However, we are disappointed to hear that you had a few issues with the bowling lane. If you would like to discuss this with us further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Reply from Tenpin - Acton
Hi Samuel, what a brilliant 5* review of Tenpin Acton! We are so happy you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Acton
Hi Rose, thank you for the lovely 5* rating and review of Tenpin Acton. It's great to hear you enjoyed your recent visit and we look forward to welcoming you back again!
Take care,
Kirsty
My Daughter had an awesome experience…
My Daughter had an awesome experience at for her 10th birthday party. Management were easy to communicate with- they were just absolutely amazing highly recommend they were super professional.
Thank you for such a lovely experience
April 21, 2026
Reply from Tenpin - Acton
Hello Dalia,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're happy to hear that your daughter had an awesome 10th birthday party experience! We appreciate your kind words regarding our team's professionalism and communication. Thank you for recommending us! We look forward to welcoming you back again soon. All the best ~ Laura
The staff was friendly and explained…
The staff was friendly and explained what we needed to do.
The booking was easy to make, great location with lots of things to do and entertain the children.
April 18, 2026
Reply from Tenpin - Acton
Hi there,
Thank you for your fantastic 5* review at Tenpin Acton! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff so friendly and helpful and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin -acton
Tenpin -acton . The place was good also me and my friends were there and we were played bowling game such a fantastic game.
April 15, 2026
Reply from Tenpin - Acton
Hi Divya
We're glad you and your friends had such a fantastic time playing bowling at our location! It's great to hear that you enjoyed your experience with us. Thanks for your positive feedback. Best wishes - Clare
Reply from Tenpin - Acton
Hi Pavol, thank you so much for leaving for lovely 5* review of Tenpin Acton! We are delighted you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel
Fun bowling experience with friends and…
Fun bowling experience with friends and family!
April 9, 2026
Reply from Tenpin - Acton
Hi Nit
We're happy you had a fun bowling experience with your friends and family! Thank you for your positive feedback, and we hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Acton
Hello Maryam,
Thank you for taking the time to rate Tenpin Acton 5 stars. We appreciate your 5-star rating! We're happy the booking was simple and that our staff were amazing. We look forward to your next visit! All the best ~ Laura
As above
What was positive?
Easy booking online, Easy parking, Friendly customer service
What is negative?
The balls have to be shared between two different lanes causing inconvenience when both sides wish to use the same ball/; the sweets machine requires 50p coin causing inconvenience; other games at the vicinity are expensive and too short and should be avoided. They also require £1 coins.
April 15, 2026
Reply from Tenpin - Acton
Hello Ishrat,
Thank you for taking the time to rate Tenpin Manchester Acton 4 stars. We appreciate your feedback. We're glad you found our online booking and parking easy to use, and that you enjoyed our customer service. We'll consider your comments regarding ball sharing between lanes, the sweets machine requiring 50p coins, and the cost and duration of other games. We hope that your next visit is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Acton
Hello Sana,
Thank you for taking the time to rate Tenpin Acton 4 stars. We are delighted that you found the experience good value for money and that you had a lot of fun visiting the centre. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Kids loved it..
April 15, 2026
Reply from Tenpin - Acton
Hello Leanne,
Thank you for taking the time to rate Tenpin Acton 5 stars. We are delighted to hear that your children loved their experience, we pride ourselves on being a friendly venue. We look forward to welcoming you back again soon for another family focused experience. All the best ~ Laura
Terrible food
I took my 11yo son bowling at Tenpin Acton.
Bowling was good. The food (burger, hotdog) was AWFUL, terrible. The service was even worse. Really bad
April 15, 2026
Reply from Tenpin - Acton
Hello Joseph,
Thank you for taking the time to rate Tenpin Acton 2 star. We appreciate you taking the time to share your experience. We are sorry that the food was unsatisfactory but we are delighted to hear that your bowling experience was a good one. All the best ~ Laura
Was everything good.only my opinion
Was everything good.only my opinion, should be everything for table tennis
April 15, 2026
Reply from Tenpin - Acton
Hi Olegs, thank you for leaving Tenpin Acton a lovely 5* rating. We are thrilled to hear you had a great time with us and we hope to see you again soon! Best wishes - Kaylee
Reply from Tenpin - Acton
Hi Amir, thank you for leaving Tenpin Acton a stunning 5* rating. We are so pleased to hear you enjoyed our atmosphere and that our staff members had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
the rooms are so scary and was the best…
the rooms are so scary and was the best out of the experience so with the games and puzzles
April 15, 2026
Reply from Tenpin - Acton
Hello Demi,
Thank you for taking the time to rate Tenpin Acton 4 stars. We're glad you found the rooms and puzzles enjoyable! It's great to know the scary atmosphere enhanced your experience. Thanks for your feedback. All the best ~ Laura
it was very nice experience
it was very nice experience. but the drinks where a bit pricey
April 8, 2026
Reply from Tenpin - Acton
Hi Luka, thank you for the 4* rating of Tenpin Acton. We're pleased to hear that you had a nice experience but felt the drinks were priced more than you expected. Your feedback is important to us and we will pass this on to the correct team.
Take care,
Kirsty
Extremely hot inside, poor service, poor customer service.
Extremely hot inside, no air conditioning. Faulty tenpin point calculator, software slow. All balls damaged.
Food really bad. No mayonnaise offered. Didn't want ketchup on burger. Fast food quality very bad, Luke warm, dry, poor taste. Next time I'll buy food outside.
Bad customer service. Paid £2 for pool game, no white ball or triangle to setup balls. Informed staff about the no white ball provided at pool table, didn't even resolve issue.
Ordered drinks ages ago, did not deliver to table, had to complain & wait at bar.
Very bad experience.
April 15, 2026
Reply from Tenpin - Acton
Hi Irum, thank you for leaving Tenpin Acton a rating and review! We appreciate you sharing your experience. We're sorry to hear about the issues with the temperature, equipment, food quality, and service. We will address your comments with our team for future improvements to be made. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject 'Review - Acton'. We hope to welcome you back for a better experience next time! Best wishes - Rosie
Tenpin
There was ample parking on site . The reception staff was friendly, also we didn’t have to wait to start our game .
Overall the atmosphere is very lively and it was a lovely afternoon out with my family.
April 11, 2026
Reply from Tenpin - Acton
Hi Kaushik, thank you for the 5* review for Tenpin Acton! We're thrilled to hear that you had a lovely time with your family and that you were able to quickly begin your games. We look forward to seeing you again soon! Best wishes - Adelaide
Good value for money
Good value for money, had a meal (small burger and fries) and 2 games of bowling for £10. The staff were really friendly too
April 15, 2026
Reply from Tenpin - Acton
Hi there, thank you for rating Tenpin Acton 5*! Thank you for your feedback regarding our pricing, it's great to hear our staff were really friendly too. We hope to see you again soon! Best wishes, Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.