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Tenpin - Blackburn Reviews 

67
TrustScore 4.5 out of 5

4.5

Peel Leisure and Retail Park, Mayson Street, Blackburn, BB1 1AQ Blackburn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Enjoyed a lovely 1 game session (2 adults 3 grandkids 5,7 and 7). Staff were great and helpful, place was clean and plenty of other activities if wanted although we didn't use. A great experience enjo... See more

Company replied

Rated 4 out of 5 stars

Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... See more

Company replied

Rated 5 out of 5 stars

Me and my family were enjoying our first game but then half way through the bowling alley went faulty and the staff tried to fix it a few times but it didn't work. The staff then realised there was is... See more

Company replied

Rated 3 out of 5 stars

Had to wait for ages to check in as the young lady at the till completely ignored us and the man was serving other customers. Finally a young man came and checked us in - had booked a lane online. The... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Blackburn is at Peel Leisure and Retail Park, easy reach from Blackburn town centre, Accrington, Darwen and Burnley — handy whether you’re local or travelling in from across Lancashire. With 24 bowling lanes and lane lighting effects, there’s room for everyone from birthday groups to weekday walk-ins. All abilities welcome. All ages catered for. And it’s not just bowling. Settle a score on the pool tables, get competitive at table tennis and lose a few quid in the arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackburn, sorted.


Contact info

  • Peel Leisure and Retail Park, Mayson Street, Blackburn, BB1 1AQ, Blackburn, United Kingdom

  • 0333 034 6100

4.5

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.5

All reviews

(67)

10,494 reviews in the last 12 months

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Rated 3 out of 5 stars

Lane 1

Lane 1. Malfunctioning. Pins were picked up and dropped many many times over 2 games. The scores were not being registered properly.

First time been on that lane. And it was pretty much ruined our bowling.

January 10, 2026
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Reply from Tenpin - Blackburn

Hello Ben, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Blackburn. We are extremely sorry to hear the issues you faced on the bowling lane during your recent visit to us. If you would like to discuss this further, please do reach out to us on customer.feedback@tenpin.co.uk. Best Wishes - Kimberley

Rated 3 out of 5 stars

disappointing

Well to start , the only available pool table just kept taking cash and not giving games meaning I had to keep stopping staff to help. Nearly all the bowling offers were online only and the instore price was really high . This meant you had to make an account to book online and give every detail of your life away to play a game of bowling . Next the form online uses a stupid birthday calender that you literally have to scroll threw every month to input . This means if ur like me and in ur 30s your scrolling for 5+ mins just to get to 1980s .
So I found a deal that included food and bowling which offered a chicken burger for adults and kids burger for the kids . Both burgers where the same size (small) contained no lettuce or salad of any kind and basically was a mulitpack cheap burger that had just been chucked in fryer . And finally they also had a special offer on for £1 ice cream which my kids loved the sound of , unfortunately for them it was the pre sealed mini tubs with no sauce sprinkles flakes or anything just a very cheap nasty tub again that you but in a massive multipack bag , defo not worth a £1 . Overall the bowling was as to be expected it was the things stated above that ruined the experience , might I ad it isn't cheap anymore this cost me over £60 for 1 game . Will not be returning

January 3, 2026
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Reply from Tenpin - Blackburn

Hi Christopher,

Thank you for your 3* review at Tenpin Blackburn! We are very sorry to hear you didn't have a great time whilst on your recent visit to us! Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they will look into this further for you. Best wishes- Steph

Rated 5 out of 5 stars

Easy parking

Easy parking. Helpful staff

January 3, 2026
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Reply from Tenpin - Blackburn

Hi David, thank you for taking the time to leave a 5* rating and review of Tenpin Blackburn. We are happy to hear you had a good time. Hope to see you again soon.
Take care,
Kirsty

Rated 3 out of 5 stars

Bowling was great

Bowling was great. Ordered food too as.it was a christmas celebratory get together and was told food was being served. Waited another 30 mins and no food had arrived. Spoke to the staff who told us the food had already been sent out? We never received any food and had to convince them to serve the food as no children had eaten

December 22, 2025
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Reply from Tenpin - Blackburn

Hello Michael, Thank you for leaving us a review from your recent visit to our Tenpin in Blackburn. We are pleased to hear that you enjoyed your bowling game with us. However, we do apologize for the issues when it came to the meals. We will pass your comments onto our team to help us make further improvements. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Excellent customer service

Rang in advance re booking options for groups and customer services were excellent. Booked for a youth group. Christmas deal of 2 games and food was excellent value. Staff at the venue were extremely helpful throughout. The only weakness was the extra food we ordered for the adults, which wasn't very appetising. Otherwise a great experience for a group booking.

December 15, 2025
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Reply from Tenpin - Blackburn

Hello Kath, Thank you for leaving us a great 4* review from your recent visit to our Tenpin in Blackburn. We are really pleased to hear that you found our staff very helpful when creating the booking and during your stay with us. We will pass your comments onto our team to help us gain that final star! We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Fun few hours , great staff .

Really nice venue , clean and tidy , the one member of staff was great , checked us in quickly, got our drinks at the bar and delivered our food bang on time between games . I should have got his name for this review , young lad , red hair , great customer service. Food was better than a lot of fast food. We had an early afternoon booking and the venue was not too busy but enough to have a good vibe.Three generations in our party and we all had a lot of fun.We took advantage of a special offer and it was good value for money

December 19, 2025
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Reply from Tenpin - Blackburn

Hi John, thank you so much for the brilliant 5* review of Tenpin Blackburn! We are really pleased to hear you had such a great time on your recent visit and that you received excellent customer service from one of our fab team! We will be sure to pass your feedback on and in the meantime we really hope to welcome you back again soon! Best wishes - Mel

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