Enjoyed a lovely 1 game session (2 adults 3 grandkids 5,7 and 7). Staff were great and helpful, place was clean and plenty of other activities if wanted although we didn't use. A great experience enjo... See more
Company replied

Peel Leisure and Retail Park, Mayson Street, Blackburn, BB1 1AQ Blackburn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Enjoyed a lovely 1 game session (2 adults 3 grandkids 5,7 and 7). Staff were great and helpful, place was clean and plenty of other activities if wanted although we didn't use. A great experience enjo... See more
Company replied
Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... See more
Company replied
Me and my family were enjoying our first game but then half way through the bowling alley went faulty and the staff tried to fix it a few times but it didn't work. The staff then realised there was is... See more
Company replied
Had to wait for ages to check in as the young lady at the till completely ignored us and the man was serving other customers. Finally a young man came and checked us in - had booked a lane online. The... See more
Company replied
Tenpin Blackburn is at Peel Leisure and Retail Park, easy reach from Blackburn town centre, Accrington, Darwen and Burnley — handy whether you’re local or travelling in from across Lancashire. With 24 bowling lanes and lane lighting effects, there’s room for everyone from birthday groups to weekday walk-ins. All abilities welcome. All ages catered for. And it’s not just bowling. Settle a score on the pool tables, get competitive at table tennis and lose a few quid in the arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackburn, sorted.
Peel Leisure and Retail Park, Mayson Street, Blackburn, BB1 1AQ, Blackburn, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lane 1. Malfunctioning. Pins were picked up and dropped many many times over 2 games. The scores were not being registered properly.
First time been on that lane. And it was pretty much ruined our bowling.

Reply from Tenpin - Blackburn
Well to start , the only available pool table just kept taking cash and not giving games meaning I had to keep stopping staff to help. Nearly all the bowling offers were online only and the instore price was really high . This meant you had to make an account to book online and give every detail of your life away to play a game of bowling . Next the form online uses a stupid birthday calender that you literally have to scroll threw every month to input . This means if ur like me and in ur 30s your scrolling for 5+ mins just to get to 1980s .
So I found a deal that included food and bowling which offered a chicken burger for adults and kids burger for the kids . Both burgers where the same size (small) contained no lettuce or salad of any kind and basically was a mulitpack cheap burger that had just been chucked in fryer . And finally they also had a special offer on for £1 ice cream which my kids loved the sound of , unfortunately for them it was the pre sealed mini tubs with no sauce sprinkles flakes or anything just a very cheap nasty tub again that you but in a massive multipack bag , defo not worth a £1 . Overall the bowling was as to be expected it was the things stated above that ruined the experience , might I ad it isn't cheap anymore this cost me over £60 for 1 game . Will not be returning

Reply from Tenpin - Blackburn
Bowling was great. Ordered food too as.it was a christmas celebratory get together and was told food was being served. Waited another 30 mins and no food had arrived. Spoke to the staff who told us the food had already been sent out? We never received any food and had to convince them to serve the food as no children had eaten

Reply from Tenpin - Blackburn
Rang in advance re booking options for groups and customer services were excellent. Booked for a youth group. Christmas deal of 2 games and food was excellent value. Staff at the venue were extremely helpful throughout. The only weakness was the extra food we ordered for the adults, which wasn't very appetising. Otherwise a great experience for a group booking.

Reply from Tenpin - Blackburn
Really nice venue , clean and tidy , the one member of staff was great , checked us in quickly, got our drinks at the bar and delivered our food bang on time between games . I should have got his name for this review , young lad , red hair , great customer service. Food was better than a lot of fast food. We had an early afternoon booking and the venue was not too busy but enough to have a good vibe.Three generations in our party and we all had a lot of fun.We took advantage of a special offer and it was good value for money

Reply from Tenpin - Blackburn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.