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Tenpin - Bristol Reviews 95

TrustScore 4 out of 5

4.0

Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB


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See what reviewers are saying

Rated 3 out of 5 stars

I booked a karaoke room birthday party for a group of 9year olds, the room was spacious and the machine easy to use although it didn’t have very current songs on it. There was only 3 inflatables in th... See more

Company replied

Rated 5 out of 5 stars

Great service, clean venue, helpful staff, only fault was couldn't book online for some reason so had to phone the 0333 number which can cost a lot. However the person who answered was very polite qu... See more

Company replied

Rated 4 out of 5 stars

This venue has a better layout than other brands and it manages the different spaces and services on offer very well. The toilets both male and female had a terrible stench and could have been cleaner... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience. Lane was ready for our time slot, no glitches. We enjoyed it so much we had another game. Staff were really helpful to keep us on the same lanes. Great service.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.


Contact info

  • Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

95 reviews

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Rated 3 out of 5 stars

karaoke room birthday party…

I booked a karaoke room birthday party for a group of 9year olds, the room was spacious and the machine easy to use although it didn’t have very current songs on it. There was only 3 inflatables in the room for a group of 10, 1 microphone wasn’t working, i took this back to reception twice and kept getting the same broken Microphone back. The children enjoyed the food and icecream.

May 31, 2026
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Reply from Tenpin - Bristol

Hi Laura, thanks for leaving Tenpin Bristol a 3* rating and review. We appreciate your feedback regarding the karaoke party. We are glad the children enjoyed the food and ice cream. We will ensure that the feedback regarding song selection and microphone issues is passed onto the correct teams for future improvements to be made. We are sorry that this impacted your visit, and we hope to have an opportunity to welcome you back for a much better experience! Best wishes - Rosie

Rated 5 out of 5 stars

Had a great time

Had a great time. Staff were great. Not busy and drinks were half price.

June 3, 2026
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Reply from Tenpin - Bristol

Hi there
We are so pleased you had a great time! It's wonderful to hear our staff provided excellent service. We hope to welcome you back soon! Best wishes - Clare

Rated 5 out of 5 stars

Did have good time

Been here few time and price good and did enjoyed the game

June 3, 2026
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Reply from Tenpin - Bristol

Hi there
We are so happy you enjoyed your game and found our prices good. We appreciate your visits! Best wishes - Clare

Rated 5 out of 5 stars

Great service

Great service, clean venue, helpful staff, only fault was couldn't book online for some reason so had to phone the 0333 number which can cost a lot. However the person who answered was very polite quick and efficient

May 31, 2026
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Reply from Tenpin - Bristol

Hi Claire, thank you for the lovely 5* review for Tenpin Bristol! It's great to hear that you enjoyed the venue and the service. We are sorry to hear that you were having issues placing a booking online, however we're glad that an adviser was able to assist with your booking. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Exciting, fun bowling experience with tasty 🍕

This venue has a better layout than other brands and it manages the different spaces and services on offer very well. The toilets both male and female had a terrible stench and could have been cleaner.

May 27, 2026
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Reply from Tenpin - Bristol

Hi there, thank you for taking the time to review Tenpin Bristol! We really appreciate these comments regarding our layout and services. We're sorry to hear that there had been issues with the cleanliness in the toilets. We will ensure your feedback is passed on for future improvements to be made. Best wishes, Jade

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Lane was ready for our time slot, no glitches. We enjoyed it so much we had another game. Staff were really helpful to keep us on the same lanes. Great service.

May 27, 2026
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Reply from Tenpin - Bristol

Hi Kate, what a wonderful 5* review of Tenpin Bristol! We are so pleased to hear you had a great visit, your lane was ready upon arrival and you found our team super helpful! We hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Rated 5 out of 5 stars

It was enjoyable

It was enjoyable

May 27, 2026
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Reply from Tenpin - Bristol

Hi William
Thank you for your review, we appreciate the 5* rating and are glad you found your visit enjoyable. Hope to see you again soon. Best wishes - Clare

Rated 2 out of 5 stars

Mediocre experience

Bowling was good, although I didn't feel it was great value for money. Worst part was we put 10 in the change machine and only got £8.10 back. Went to the till to tell them where they told me it's a different company and they would have to take my details and address so the company can investigate. Not happy, was my little boys first time bowling and we missed out on a few games because of this. Drinks and food were pricey too. The young guy at the till was however great and was great with my young son.

May 27, 2026
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Reply from Tenpin - Bristol

Hi Cheryl,

Thank you for your 2* review at Tenpin Bristol! We are delighted you found the staff to be helpful and approachable. However, we are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Rated 5 out of 5 stars

Staff were really helpful!

Staff were really helpful when I booked the laser tag party! When we had the party the staff organising the event and bowling, and the guy serving food to us all were really great. Definitely recommend.

May 17, 2026
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Reply from Tenpin - Bristol

Hi Gem,

Thank you for your lovely 5* review at Tenpin Bristol! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly and helpful and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great visit staff friendly

Great visit staff friendly and clean place

May 20, 2026
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Reply from Tenpin - Bristol

Hello Amanda, Thank you for taking your time to leave us a fantastic 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Bristol. We do hope to see you again soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Good but a bit disorganised

The beginning was chaotic and late, but once an older employee stepped in, the laser tag birthday party went smoothly. The kids had a great time.
I do recommend it, but be prepared for a bit of disorganisation.

May 2, 2026
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Reply from Tenpin - Bristol

Hi Monika,

Thank you for your 4* review at Tenpin Bristol! It's great to hear you've had such a great time whilst on your recent visit. However, we are very sorry to hear you found the wasn't great organisation at the venue. We will ensure this is passed across to the correct team to make any future improvements need and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Kids loved laser tag

Kids loved laser tag!
And thank you to Conner who made it more enjoyable

May 6, 2026
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Reply from Tenpin - Bristol

Hi Jo, thank you for leaving such a great 5* review of Tenpin Bristol! We love to hear the children enjoyed their laser tag session and that conner made it even more enjoyable! We will be sure to pass your feedback back to the team and we hope to welcome you back again soon! Best wishes - Mel

Rated 2 out of 5 stars

One person at till on bank holiday so…

One person at till on bank holiday so 25 mins queue to sign in.

May 6, 2026
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Reply from Tenpin - Bristol

Hi Mark, thank you for taking the time to review Tenpin Bristol! We're sorry to hear that there had been a long wait time to check into your booking and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

The venue was very clean and tidy and…

The venue was very clean and tidy and as always, the staff were all friendly and helpful!

May 6, 2026
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Reply from Tenpin - Bristol

Hello Mr Morris,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We appreciate your fantastic 5-star rating! We're so glad you found our venue clean and our team helpful and friendly. We look forward to seeing you again soon! All the best ~ Laura

Rated 2 out of 5 stars

Really under staffed for a bank…

Really under staffed for a bank holiday, felt sorry for the young lad who booked us into laser tag - he deserves credit for holding it together

May 6, 2026
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Reply from Tenpin - Bristol

Hello Stu,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We appreciate you taking the time to share your experience. We're sorry that the staffing levels impacted your visit and recognize the employee you mentioned. We hope to welcome you back again soon and that we can give you the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Great fun had by all the family

Great fun had by all the family. Very friendly staff who are always happy to help.

May 2, 2026
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Reply from Tenpin - Bristol

Hi Chris, thanks for leaving Tenpin Bristol a lovely 5* rating and review! We appreciate your kind feedback and It's great to hear that your family had fun and that our team's helpfulness enhanced your visit. We hope to see you all again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Fantastic bowling and brilliant staff

The staff were incredibly kind and helpful. Booking was so easy and the location was not only easy to find but easy to park in. The bowling was fantastic.

April 29, 2026
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Reply from Tenpin - Bristol

Hello Sophie, Thank you for taking your time to leave us a great 5* review! We are thrilled to hear that you had a great time at our Tenpin in Bristol. We will pass your feedback onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Bowling

Took grandchildren for a treat
Great time had by all

April 29, 2026
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Reply from Tenpin - Bristol

Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Bristol. We are so pleased to hear that you and your grandchildren enjoyed your recent visit. We do hope to see you all again in the near future. Many Thanks - Kimberley

Rated 3 out of 5 stars

Boots dissapointing. Good value with Tesco Clubcard.

Good value with Tesco Clubcard.

Haven't been bowling for a few years. I liked the new layout at the front of the building, pool tables and more open arcade area. The new booths were really disappointing. We didn't enjoy having to perch in a line on the bench whilst waiting for a turn. I guess this speeds up the game, making more money for Tenpin. But it wasn't very sociable for us.

April 21, 2026
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Reply from Tenpin - Bristol

Hi Alison,

Thank you for your 3* review at Tenpin Bristol! We are delighted you found the site great value for money. However, we are very sorry to hear you found other aspects of your visit disappointing. If you would like this to be looked into further then please email customer.feedback@tenpin.co.uk. Best wishes- Steph

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