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Tenpin - Bristol Reviews 

123
TrustScore 4 out of 5

4.1

Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB


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See what reviewers are saying

Rated 4 out of 5 stars

We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where... See more

Company replied

Rated 4 out of 5 stars

This was a pleasant experience for myself and my son. I had booked 3 games and a meal with drinks, I did not realize this was not included in my booking. Therefore this was extra cost.

Company replied

Rated 5 out of 5 stars

I celebrated my daughter's birthday on August 2nd. The young women who looked after the party were incredibly kind; the children had a great time bowling, dancing, and eating. I am very pleased with t... See more

Company replied

Rated 3 out of 5 stars

I booked a karaoke room birthday party for a group of 9year olds, the room was spacious and the machine easy to use although it didn’t have very current songs on it. There was only 3 inflatables in th... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.


Contact info

  • Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

123 reviews

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4.1

All reviews

(123)

10,503 reviews in the last 12 months

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Rated 3 out of 5 stars

Ok but …

Good bowling session 1 hour bowling and pizza for £40 in school hols so a little more expensive then it used to be. Place was busy and food and drink left from people before where we was playing also stick tables wasn’t the best if am honest

February 12, 2026
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Reply from Tenpin - Bristol

Hello Lisa, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Bristol. We are pleased to hear that you enjoyed your bowling game. We are sorry to hear that the area was not cleared on your arrival. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Enjoyable outing with Grandchildren

We arrived early, staff was very accommodating and allowed us to start early. Staff very polite

February 19, 2026
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Reply from Tenpin - Bristol

Hi Nicola,
We appreciate your 5-star rating! We are so glad our staff was accommodating and polite, allowing you to start early. We hope to welcome you back soon! Best wishes - Clare

Rated 5 out of 5 stars

Quick start and enjoyable

Booking was easy and quite quick. I didn’t have to wait for a long time before we got started. It was a lot of fun.

February 20, 2026
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Reply from Tenpin - Bristol

We're happy to hear that the booking process was easy and quick, and that you had a lot of fun. Thank you for your positive feedback; we appreciate it. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Fun atmosphere and without the chaos.

Segregated booths and more lights gave this centre a less claustrophobic and less hectic feel you get with other bowling alleys. You could put your bag, phone and wallet down and it felt safe. Queues to check in and redeem any arcade prizes were the usual length and that could always be improved.

February 19, 2026
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Reply from Tenpin - Bristol

Hi Jacqueline, thank you for leaving Tenpin Bristol a 5* rating and review! We're happy you appreciated the atmosphere and secure environment. We acknowledge your feedback regarding the queues and are always looking for ways to improve our service. Thank you again for your positive review and we hope to see you again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Don’t eat there

Fun bowling
Food awful don’t eat there!

February 19, 2026
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Reply from Tenpin - Bristol

Hello Christine,
Thank you for taking the time to rate Tenpin Bristol 4 stars. We're glad you enjoyed bowling! We are sorry that you did not enjoy the food and we will review our food quality. We appreciate your feedback and hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Great experience

Great experience, big and good set up.

February 21, 2026
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Reply from Tenpin - Bristol

Hello Frank,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We are delighted to hear that you had a great experience when visiting us. We hope to welcome you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Great for kids

Great atmosphere

February 19, 2026
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Reply from Tenpin - Bristol

Hello Emma,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We are delighted that you enjoy the atmosphere of our venue and that you think its a great place to take children. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Bistil Tenpin

Had a great time.with family place was clean. Tunes was.pumping choice of other things to do. Could gwt food if wanted good choice of drinks.

February 22, 2026
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Reply from Tenpin - Bristol

Hello Daniel, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Bristol. We do hope to see you all again very soon! Best Wishes - Kimberley

Rated 4 out of 5 stars

It was good to go bowling

It was good to go bowling, the place has had an uplift since I last came, a long time ago. The only problem we had was with a jammed machine that took our money and didn’t give us game credit. Eventually we got a guy to come out and unjam it and sort us out.

February 14, 2026
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Reply from Tenpin - Bristol

Hello Pedro,
Thank you for taking the time to rate Tenpin Bristol 4 stars. We're glad you enjoyed the updated bowling alley! We regret to hear about the machine issue and appreciate you bringing it to our attention. We'll look into this to prevent future problems. Thanks for your feedback. All the best ~ Laura

Rated 3 out of 5 stars

Bristol Tenpin

It was a busy day as expected but a few issues. Arcade didn’t have any change machines working so getting cash to use some of the arcades that were cash only was difficult and multiple things weren’t working.

A queue for the bowling with only 1 staff member booking people in on the till so it took a while to get our lane, it says to arrive 15 minutes before and it took all that to get our pre-booked lane. Bowling was great but we ordered drinks to the lanes which took around 20 minutes but it was probably due to how busy it was.

February 14, 2026
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Reply from Tenpin - Bristol

Hello Steve,
Thank you for taking the time to rate Tenpin Bristol 3 stars. We appreciate you sharing your experience. We're sorry to hear about the issues with the arcade machines, the wait time for bowling, and the delayed drinks service. We'll address these concerns to improve our guest experience. We hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Gameplay on time food o k but woukd…

Gameplay on time food o k but woukd have been ,better served at the end of out session

February 17, 2026
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Reply from Tenpin - Bristol

Hi there,

Thank you for your amazing 5* review at Tenpin Bristol! We are delighted you've had such a great time whilst on your recent visit it us. We will ensure any feedback is passed back to the venue for future improvements. We look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

It was very very busy but great service …

It was very very busy but got served quickly, even the drinks came out quickly. Couldn’t ask for much more.

February 7, 2026
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Reply from Tenpin - Bristol

Hi Russell, thank you so much for the brilliant 5* rating and review of Tenpin Bristol. It's lovely to hear that you had a really nice time, despite us being busy and that the team were able to get your drinks out to you as quickly as possible.
Take care,
Kirsty

Rated 5 out of 5 stars

Always a good afternoon out

Always a good afternoon out, lots for kids to do after bowling! Amazing staff always happy to help

February 7, 2026
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Reply from Tenpin - Bristol

Hi Laura, thanks for leaving a rating and review for Tenpin Bristol! We appreciate your fantastic 5-star rating! We are so pleased you enjoy your afternoons with us and that our team is always helpful. Thanks again and we hope to see you again soon! Best wishes - Rosie

Rated 2 out of 5 stars

Not a great experience

The staff themselves seemed lovely but they were understaffed took ages to get a drink and even then people pushed in front of me after waiting for 20 mins or so. There was 1 person on the bar 1 person on from desk to get checked in the machines kept running out of tickets and over all just abit of a hectic experience I’m not one to complain or leave reviews but I didn’t enjoy our time there and I wouldn’t go back

February 8, 2026
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Reply from Tenpin - Bristol

Hello there, We appreciate you taking the time to share your experience. We're sorry to hear that the understaffing and ticket machine issues negatively impacted your visit. We will address these concerns to improve our guests' experiences. If you would like to discuss it further with us, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Rated 3 out of 5 stars

Informed that the lane was not working…

Informed that the lane was not working due to issue with bowl in alley. No response for 15 minutes. Had to wait in queue and saw same person who my son had seen and they denied being told. Eventually moved to a free lane.

February 8, 2026
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Reply from Tenpin - Bristol

Hello, We appreciate you taking the time to share your experience. We're sorry to hear about the lane issue and the delay you faced. We'll address this internally to improve our response times and communication. We do hope to see you again soon. Many Thanks - Kim

Rated 5 out of 5 stars

Nice place for family

Very nice and clean place:) staff is very helpful:)

January 26, 2026
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Reply from Tenpin - Bristol

Hello there, Thank you for taking your time to leave us an amazing 5* review. We are really pleased to hear that you enjoyed your recent visit to our Tenpin in Bristol. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Friendly staff and great atmosphere

Friendly staff, clean (even the toilets!!!) and great atmosphere. The music was banging out and felt like you were ‘out out’. Massive improvement over the last few years. Well done Tenpin 👏🏻

February 1, 2026
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Reply from Tenpin - Bristol

Hi Katie, thank you for the fab 5* rating and review! We're so pleased to hear that you had a great time at Tenpin Bristol and that you enjoyed the service and atmosphere. We look forward to seeing you again soon! Best wishes- Adelaide

Rated 5 out of 5 stars

great time bowling

good place for bowling staff friendly

January 25, 2026
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Reply from Tenpin - Bristol

Hello SD,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We are delighted that you found the venue a good place for bowling and the staff friendly. We look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Very enjoyable

Very enjoyable

January 23, 2026
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Reply from Tenpin - Bristol

Hi Lydia, thank you very much for the wonderful 5* review of Tenpin Bristol! We are so pleased you had a great time with us and we very much hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Good

Perfect for family time

January 24, 2026
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Reply from Tenpin - Bristol

Hey Kelly, thank you for the lovely 5* rating of Tenpin Bristol. We're delighted to hear that you had a fun time with family. We hope to see you again soon for another fun time.
Take care,
Kirsty

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