We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where... See more
Company replied
Location
Switch locationAvonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB
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See what reviewers are saying
This was a pleasant experience for myself and my son. I had booked 3 games and a meal with drinks, I did not realize this was not included in my booking. Therefore this was extra cost.
Company replied
I celebrated my daughter's birthday on August 2nd. The young women who looked after the party were incredibly kind; the children had a great time bowling, dancing, and eating. I am very pleased with t... See more
Company replied
I booked a karaoke room birthday party for a group of 9year olds, the room was spacious and the machine easy to use although it didn’t have very current songs on it. There was only 3 inflatables in th... See more
Company replied
Company details
Written by the company
Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.
Contact info
Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, United Kingdom
- 0333 034 6100
4.1
Great
123 reviews
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Bowling
Drinks were quick to be delivered after ordering
Would be nice if you could use deals in person and the online booking system could be used for very soon bookings, ie in 15 minutes time
March 25, 2026
Reply from Tenpin - Bristol
Hi Nathan, thank you for your review of Tenpin Bristol! It is great to see you had a lovely visit with great service! Thank you also for your feedback regarding some of our deals! Please see all of our fab deals on our website here https://www.tenpin.co.uk/deals/ where you will find some that can be booked on arrival! We hope this helps and we look forward to seeing you again soon! Best wishes - Mel
Dirty area was absolutely disgusting…
Dirty area was absolutely disgusting had to clean ourself before playing
April 1, 2026
Reply from Tenpin - Bristol
Hello, thank you for taking the time to leave a review of Tenpin Bristol! We are very sorry to hear that you found your lane area dirty and had to clean. Your feedback is extremely important to us and so please be assured all will be passed to the relevant team to ensure improvements are made! We do hope you will give us another chance in the future and we look forward to welcoming you back! Best wishes - Mel
Above and beyond
We booked a Kareoke room for my daughters birthday and the mics didn't work and we had to wait whilst the batteries were changed and still they didn't work.
However, the manager was amazing. He offered to switch our room and restart our session. My daughter was really upset and he offered to us to play bowling instead. Over and above.
My daughter was too upset that it hadn't gone well so we did leave. But the service was great
April 1, 2026
Reply from Tenpin - Bristol
Hi Bex, thanks for leaving Tenpin Bristol a fabulous 4* rating and review! We appreciate you sharing your experience. We regret the karaoke room issues impacted your daughter's birthday. We're glad the manager's efforts were helpful, and they tried to rectify this on the day. We value your feedback and greatly appreciate your understanding with the technical issue. We can't wait to welcome you back again soon! Best wishes - Rosie
Reply from Tenpin - Bristol
Hello
Thank you for leaving us feedback for your visit. We hope you had a great time and will visit again soon. Best wishes - Clare
We booked for a party of ten 10 year…
We booked for a party of ten 10 year old boys. On arrival there was a very long queue and it took a while to be seen for checking in. Each lane pair was flanked by two facing seating areas with a glass partition, each of these bays were divided by large barriers. You would expect for this party of 10 to be seated in the same bay with just the glass partition so that they could see each other. Instead they were seated in bays with strangers and separated from each other by a barrier. I couldn't go and get this sorted because there was still a huge queue and we had too many energised ten year olds. It did mean they lost interest after the first game, wanting to spend time with each other, they just drifted off to the arcades where they could be together, which made the second game a waste of money. That's not to mention that the tables we were given had empty glasses left from the previous game. I waited 5 minutes at the empty bar to order some squash for the boys before I caught someone to ask where I could order drinks. She pointed to where I was and disappeared only to return 5 minutes later to take my order. Getting prizes was also shambolic, there was either never anyone there or a really long queue.
Why, on a Saturday afternoon, do you not manage your staff better? No member of staff seemed to have been given instructions to be at one particular place.
April 1, 2026
Reply from Tenpin - Bristol
Hi, thank you for taking the time to leave a review of Tenpin Bristol. We appreciate your honest feedback and we are sorry for any disappointment caused. We will ensure your comments are passed on to the correct team for future improvements. We do hope to welcome you back again in the future for a much better experience.
Take care,
Kirsty
Reply from Tenpin - Bristol
Hi Rebecca, thank you for leaving Tenpin Bristol a fab 5* rating. We are so pleased to hear you had a great time with us and we hope to see you again soon! Best wishes - Kaylee
Lovely staff and great atmosphere all…
Lovely staff and great atmosphere all around.Enjoyed my time there with family .Would recommend it as a great place to go to spend some family time!
March 25, 2026
Reply from Tenpin - Bristol
Hi Sheyma, thank you for leaving Tenpin Bristol a fantastic 5* rating. We are so pleased to hear you and your family had a great time with us recently and that our staff had a positive impact on your visit. We look forward to welcoming you and your family back again soon for another fun time! Best wishes - Kaylee
Reply from Tenpin - Bristol
Hi Lynn
We're happy our helpful and friendly staff made your night lovely! Thanks for the great rating; we hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Bristol
Hi Sam
We regret that your experience was unsatisfactory. Please email customer.feedback@tenpin.co.uk with the subject "Review - Bristol" and the details of your visit. We can then reach out to you. Best wishes - Clare
We love to go to Avonmeads TenPin…
We love to go to Avonmeads TenPin Bowling 🎳 we go every month
March 23, 2026
Reply from Tenpin - Bristol
Hi Lisa
We're happy to hear that you love visiting us every month at Avonmeads Tenpin Bowling! Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Karaoke room 2
The karaoke room had technical problems so had to wait over an hour for it to be fixed. Whilst the group were given a game of bowling to keep them occupied this ultimately pushed the booking back and as a group of teenage girls they had curfews so were conscious of time!
When the room was eventually ready- they had to wait for the other room to become available as room 2 was still out of action- the girls were told to wait and someone would let them into the karaoke room shortly, after 10mins they were still waiting…they asked staff a further 3 times after waiting a total 20mins after being told the room was available only to be told abruptly that they needed to patient and someone would be there soon.-I feel a wait of 20mins and already waiting over an hour past the original booking was very patient! The girls eventually got let in after asking a fourth time and explaining that their curfew was now very close and the may need to request a refund!
Whilst the girls enjoyed the activity they felt that the evening was ruined by the attitude of the staff.
March 20, 2026
Reply from Tenpin - Bristol
Hi Lisa, thank you for leaving Tenpin Bristol a rating and review. We're sorry to hear that you didn't have a great experience during your recent visit. We regret to hear about the technical issues with the karaoke room and the delay it caused. We appreciate your feedback and will ensure this is passed to the relevant teams to address this to improve our service in the future. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Bristol' if you'd like to discuss this further with us. We hope to have an opportunity to welcome you back again soon, for a much better experience! Best wishes - Rosie
Reply from Tenpin - Bristol
Hi Dave
We're glad you found booking easy, had no wait time, and that our staff was helpful! Thank you for your positive feedback; it means a lot to us. Best wishes - Clare
Service just always takes too long
Service just always takes too long. Feel like I’m spending more time queuing up to order than actually bowling
March 25, 2026
Reply from Tenpin - Bristol
Hi Jordan, thank you for taking the time to review Tenpin Bristol! We're sorry to hear that the wait time had been longer than expected for the service. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Good game
Good game - but dissapointed I missed out on our 20% off drinks as part of Friday deal as wasn't told on registering that I had to order drinks on arrival
March 20, 2026
Reply from Tenpin - Bristol
Hi Kate, thank you for taking the time to leave a review of Tenpin Bristol. We are pleased to hear you enjoyed your game despite not being able to take advantage of the discounted drinks. We are sorry for the inconvenience caused and we do hope to welcome you back again in the future.
Take care,
Kirsty
Absolutely terrible
Absolutely terrible! I go to Tenpin Bristol regularly! This was the worst experience I've ever had. Terrible customer service.
I asked the lady behind till if she could radio someone to remove a bowling ball that was stuck (it was there when we arrived) her face was like THUNDER! No acknowledgment of me whatsoever like I was invisible! She never did move it nor did she ever get anyone else to remove it. Then our drinks came super late after ordering. The cocktails were disgusting and there was 0 taste of any rum! It was like drinking lime squash. I've had these same cocktails 🍸 in Swansea Tenpin, so I know how it was supposed to have tasted. By thr way, the same lady I asked to remove the ball was the same person who brought over our drinks.
One of the cocktail glasses has red lipstick all over it where the glass clearly had not been washed. My daughter goes over to get a replacement and the AUDACITY of them was to POUR the cocktail into another glass😡 NOT remake the drink for her! Absolutely NASTY! My mum thrn went back over and told them to make a fresh drink! Their response was, "oh we didn't know she wanted it remade"😱 I paid £82 for the games, NOT including all the food and drinks I also bought! Terrible experience. Men's toilets were also nasty! Every toilet was full and not flushed. Very unhygienic.
March 25, 2026
Reply from Tenpin - Bristol
Hi Charlene, thank you for taking the time to leave a review of Tenpin Bristol. We are sorry to hear that your recent experience did not meet the standards we would expect. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Please include as much details as possible. Once again, we are sorry for the inconvenience caused and we do hope to welcome you back again for a much better experience.
Take care,
Kirsty
We ordered food it didn’t come out…till after
We ordered food it didn’t come out until after the bowling
March 14, 2026
Reply from Tenpin - Bristol
Hello Elieen,
Thank you for taking the time to rate Tenpin Bristol 3 stars. We are sorry to hear that your food didn't arrive until after the bowling was complete. We hope that the rest of the visit was enjoyable. We hope to welcome you back again soon. All the best ~ Laura
It's so much fun for all ages
It's so much fun for all ages. Us ranging in age from 4 to 72
March 14, 2026
Reply from Tenpin - Bristol
Hello Mrs Carol Godfrey,
Thank you for taking the time to rate Tenpin Bristol 5 stars. We are delighted to hear that your visit was fun for all ages. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Good service
Was able to start earlier than scheduled. Also was able to customise some items of the food order.
March 7, 2026
Reply from Tenpin - Bristol
Hi Richard, thank you for leaving Tenpin Bristol a wonderful 5* rating. We are so glad to hear you managed to start your booking ahead of schedule and managed to amend some food orders to your needs. We look forward to welcoming you back again soon! Best wishes - Kaylee
Reply from Tenpin - Bristol
Hi Nathan, thank you so much for the amazing 5* review of Tenpin Bristol! We are thrilled you had such a fab visit and we can't wait to see you again soon! Best wishes - Mel
All good and kind staff in Bristol
March 1, 2026
Reply from Tenpin - Bristol
Hi Leticia, thank you for rating Tenpin Bristol 5*! It's lovely to hear that you enjoyed the service from our team, and we look forward to welcoming you back again soon! Best wishes - Adelaide
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