Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
Company replied
Location
Switch locationParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
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See what reviewers are saying
The environment is incredible. I've seen the change from before and after renovation, and whilst I love the nostalgia of the old, the new is SO much more inclusive to all ages. The kareoke rooms are a... See more
Company replied
The escape room was fantastic and enjoyable for all ages! A big shout-out to Arthur for showing us around the other escape rooms and making us feel so welcome. We’ll definitely be booking again very s... See more
Company replied
Service was great, nice & clean. Easy to access, to use facilities etc My only complaint was the pina colada i ordered was a bit rubbish. Mostly ice, honestly couldn't tell there was any pineappl... See more
Company replied
Company details
Written by the company
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Contact info
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, United Kingdom
- 0333 034 6100
4.1
Great
225 reviews
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Staff were friendly and helpful
Staff were friendly and helpful.
Definitely value for money and the cost of amusements were reasonably priced.
However, cheese and ham toasties were not available then the chosen burgers weren't that great!
Our nephew enjoyed and was good fun all round.
July 7, 2026
Reply from Tenpin - Cardiff
Hello Kaz,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We're delighted to hear our staff were friendly and helpful, and that you found our amusements reasonably priced. We appreciate your feedback regarding the food options and quality, and we're glad your nephew had a great time! We look forward to welcoming you back again soon. All the best ~ Laura
Reply from Tenpin - Cardiff
Hi Ethan, thank you for your 5* review of Tenpin Cardiff! We are so happy to hear that you had a brilliant time and that you found the pricing well-suited. See you again soon! Best wishes-Leila
Bowling Party
Booked a bowling party and our taxi failed to arrive. Tenpin were more than accommodating with changing the booking with less than an hour's notice. Second bowling party we have had. Highly recommend. Food is delivered to the bowling aisle and you get two hours to bowl 2 games. Great fun, great value. Staff are always helpful and friendly.
June 27, 2026
Reply from Tenpin - Cardiff
Hi Lucy. Thank you for your fantastic 5* review of our Tenpin Cardiff venue. We're so glad to hear that our staff were able to accommodate you and that you had great fun! We thrive on this type of feedback, we will be sure to pass this review off to the team. We hope to see you again very soon! Best wishes, Jade
Your staff are brilliant
Your staff are brilliant, always ready to help.
The only thing that could be improved is, your baby changing facilities. To use it I had to go and find the key to open it. Bearing in mind your baby changing is at one end of the building and the key is at the opposite side of building. There is no need to lock this room. Please get rid of key.
July 1, 2026
Reply from Tenpin - Cardiff
Hi Lynda, what a wonderful 5* review of Tenpin Cardiff! We are so pleased you had such a great time and found our team brilliant! We also take on board all of your feedback which we will be sure to pass onto the team and we do hope to welcome you back again soon! Best wishes - Mel
We were on holiday in a cottage in…
We were on holiday in a cottage in wales and decided to go tenpin bowling as a family we had food there as well it passed a couple. Of hours away
June 17, 2026
Reply from Tenpin - Cardiff
Hi Stephen, thank you for the lovely 5* rating of Tenpin Cardiff. We're so pleased to hear that you had a fantastic time during your time away. We do hope to welcome you back again in the future.
Take care,
Kirsty
Half price so wasn't pricey and my…
Half price so wasn't pricey and my daughter loved it, staff were friendly and just nice in general
June 23, 2026
Reply from Tenpin - Cardiff
Hello Richard,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are so pleased to hear that you and your daughter had a great time and found our team friendly. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Its very bad
Its very bad, the floor is uneven, the bowling ball is cracked, never going there again. And also are not deaf aware at all.
June 24, 2026
Reply from Tenpin - Cardiff
Hello Brett,
Thank you for taking the time to rate Tenpin Cardiff 1 star. We are truly sorry to hear about your experience. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
I had never been before
I had never been before, was pleasantly surprised. Took my son for a game of bowling and found lots of other fun things to do.
June 24, 2026
Reply from Tenpin - Cardiff
Hi Graham, thank you so much for the brilliant 5* review of Tenpin Cardiff! We are delighted to hear that you enjoyed your first visit with us and we hope to welcome yourself and your son back soon! Best wishes - Mel
Staff were extremely helpful and…
Staff were extremely helpful and pleasant.
Fun evening out for the family.
June 17, 2026
Reply from Tenpin - Cardiff
Hi Kayleigh, thank you for your wonderful 5-star review for Tenpin Cardiff! We are so pleased you enjoyed a fun family evening with our pleasant and helpful staff. Thank you again for your positive feedback and we look forward to welcoming you back again soon! Best wishes - Rosie
Great party
Great party! This is our fourth party at this venue. We keep coming back for the great set up, friendly, attentive and generally awesome staff who can’t do enough to help you. (More squash, sweets and queries covered quickly, even when it’s busy. Also great value for money.
June 6, 2026
Reply from Tenpin - Cardiff
Hi Helen, thank you very much for the excellent 5* review of Tenpin Cardiff! We are so happy to hear you always enjoy your visits to us when celebrating a birthday and you find us good value for money! We hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Great day at Tenpin
Great family day out at Tenpin Cardiff! The online booking process was quick and easy, making everything hassle-free from the start. The children had a fantastic time bowling and thoroughly enjoyed the experience. The food and drinks were good quality and reasonably priced, which made our visit even better. Friendly atmosphere and plenty of fun for all ages. We’ll definitely be returning and would highly recommend it to other families
June 6, 2026
Reply from Tenpin - Cardiff
Hi there, thank you for your wonderful 5-star review! We are so pleased to hear that you had a great family day out with us. It's fantastic to know that our online booking was easy and that everyone enjoyed the bowling, food, and drinks. We appreciate your recommendation and look forward to welcoming you back soon! Best wishes - Rosie
The food was absolutely terrible
The food was absolutely terrible
With very little response from staff when expressing
June 10, 2026
Reply from Tenpin - Cardiff
Hello Jodie,
Thank you for taking the time to rate Tenpin Cardiff 2 stars. We're sorry to hear about your experience with our food and the staff's response. We appreciate your feedback and hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura
We took my daughter and 7 of her…
We took my daughter and 7 of her friends to the Escape rooms and Karoke room, staff were very helpful and polite. My daughter had a lovely time.
June 10, 2026
Reply from Tenpin - Cardiff
Hi Leah,
Thank you for your amazing 5* feedback! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff to be so helpful and polite and we hope to welcome you back again very soon! Best wishes- Steph
The grand children loved it
The grand children loved it , staff were very helpful
Booking process was clear
June 3, 2026
Reply from Tenpin - Cardiff
Hi Giovanni
We're so glad to hear your grandchildren loved it and our staff were helpful! Thank you for the positive feedback. Best wishes - Clare
Great school trip
Great school trip! Easy booking, easy check-in, easy for 10-11 year olds to input names into the computers, lots of space for pupils to roam freely, lots of space for pupils to eat their lunch. A great trip and one that I would do again with the class.
June 3, 2026
Reply from Tenpin - Cardiff
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that the booking and check-in process was easy and that the students enjoyed their trip. It's great to know there was ample space for everyone. We look forward to welcoming your class back again! Best wishes- Clare
Let people play for what they paid for not to give them only an hour to rush through 2 games of bowling
Went to tenpin bowling for our sisters birthday. Staff was friendly and everything was good. Only thing that was more of a dislike was we paid for 2 games £40 for both and some food but we only had an hour to rush through 2 games whilst we was waiting for people to make there way to tenpin bowling. If we had more time to get through both games it would be 5 stars but since we didn't even get through the first game we our time was up and we basically wasted our money for not being able to play both games and being kept on a time limit.
June 3, 2026
Reply from Tenpin - Cardiff
Hello Jordan,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We are glad to hear our staff were friendly. We are sorry that the time limit impacted your birthday celebration and prevented you from fully enjoying both games. We appreciate you bringing this to our attention and look forward to welcoming you back again soon. All the best ~ Laura
It is such a lovely place and my nephew…
It is such a lovely place and my nephew loves it. We had a lot of fun
June 3, 2026
Reply from Tenpin - Cardiff
Hi Helen,
Thank you for your lovely 5* review at Tenpin Cardiff! It's great to hear you've had such a great time on your recent visit to us! We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
I did enjoy my time at Tenpin however…
I did enjoy my time at Tenpin however the only reason why it was not a 5 is because the air con needs to be improved was sweating buckets after not long in the building.
May 27, 2026
Reply from Tenpin - Cardiff
Hi there, thank you for leaving Tenpin Cardiff a fab 4* rating. We are so pleased to hear you enjoyed your time with us recently! We really appreciate the feedback regarding the air con and will pass this on to the appropriate team for future improvements. We hope to see you again soon! Best wishes - Kaylee
Enjoyed bowling with the family
Enjoyed bowling with the family. Was extremely hot in there with no air con on so we was drinking more. Dissatisfied with the food service. As ordered food the guy behind till put the wrong lane on order. Had wait nearly an hour and had to go get it myself in the end as twice it was labelled for wrong table and staff didn't seem to care we had been waiting busy giving others there's.
May 26, 2026
Reply from Tenpin - Cardiff
Hello Hayley, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! Your feedback is extremely important to us so please be assured all will be sent to the team for future improvements! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
So good we came back
So good we came back! Second review in a week! We enjoyed the experience so much we came back to play pool and ended up bowling again! I really like the place. It has a great vibe and great range of things to do at a reasonable price.
May 27, 2026
Reply from Tenpin - Cardiff
Hello, thank you so much for the brilliant 5* review of Tenpin Cardiff! We are thrilled you decided to visit us again and had such a fabulous time playing pool and bowling again! It is also great to see you enjoyed the atmosphere and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
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