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Tenpin - Dewsbury Reviews 

140
TrustScore 4.5 out of 5

4.3

Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Really like it there, going today actually with my mum. Staff really nice and friendly. I’ve knocked a star off for these reasons.. it’s so hot in there! Throughout summer I’ve wanted to play... See more

Company replied

Rated 4 out of 5 stars

We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... See more

Company replied

Rated 3 out of 5 stars

We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were... See more

Company replied

Rated 5 out of 5 stars

We recently celebrated my son’s 10th birthday here, and it was a fantastic experience from start to finish. The staff were friendly, organised, and great with the kids, making sure everyone was en... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.


Contact info

  • Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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4.3

All reviews

(140)

11,699 reviews in the last 12 months

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Rated 4 out of 5 stars

⭐️⭐️⭐️⭐️

Really like it there, going today actually with my mum.
Staff really nice and friendly.

I’ve knocked a star off for these reasons.. it’s so hot in there! Throughout summer I’ve wanted to play pool after bowling but after a while the heat in there is unbearable and have to leave. Feel sorry for staff in that all shift.

And secondly the discount code I get, one time it didn’t work and the staff said they have no way to put it through there system in store, now unsure if that’s a lie or the staff are untrained.
As someone who works in retail there’s always override code, especially when it’s a regular customer to keep the longevity of the loyalty to said customer.

April 1, 2026
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Reply from Tenpin - Dewsbury

Hi Lorna, thank you for the 4* review for Tenpin Dewsbury! We're so pleased to hear that you enjoy your visits and the service from our team. We are sorry that you have found the venue too hot and we will ensure your feedback is passed on to the correct team. Our apologies that you have had issues with your voucher code. Some of our codes are only able to be redeemed online, however please send an email to customer.feedback@tenpin.co.uk and we can look into this for you. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Bery good service

Bery good service
Manager very cooperative and each time we need help of staff they cooperate with us

September 6, 2026
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Reply from Tenpin - Dewsbury

Hi Jamal, thank you for your wonderful 5-star review of Tenpin Dewsbury! We're so pleased to hear that you experienced such great service and that our manager and staff were so cooperative and helpful. We hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

A great venue ample parking

A great venue ample parking. The bowling lanes are great very many modern. We had a great time & will be coming again.

September 2, 2026
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Reply from Tenpin - Dewsbury

Hi Ebs, thank you for your fantastic 5-star review for Tenpin Dewsbury! We're so pleased to hear you enjoyed our modern bowling lanes and found the parking convenient. We look forward to welcoming you back again soon for another great time! Best wishes - Rosie

Rated 4 out of 5 stars

Great place to go bowling with family

Great place to go bowling with family. Food was okay but took a while to get to us. It wasn't that busy. But overall a great afternoon visit.

August 28, 2026
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Reply from Tenpin - Dewsbury

Hello Kaz,
Thank you for taking the time to rate Tenpin Dewbury 4 stars. We're so happy to hear you had a great afternoon visit with your family. We appreciate your feedback regarding the food wait time and will pass it on to the team for improvement. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Had a really nice evening

Had a really nice evening, plenty to do besides the bowling.

September 2, 2026
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Reply from Tenpin - Dewsbury

Hello K Threlfall,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We're so pleased to hear you had a great evening and enjoyed all the activities we have to offer beyond just bowling. We hope to see you again soon! All the best ~ Laura

Rated 3 out of 5 stars

Some games were out of action.

Some games were out of action.

September 2, 2026
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Reply from Tenpin - Dewsbury

Hello Kamar,
Thank you for taking the time to rate Tenpin Dewsbury 3 stars. We appreciate your feedback and are sorry some games were unavailable. We are working to ensure all attractions are operational. We hope that the next visit is a 5 star experience. All the best ~ Laura

Rated 4 out of 5 stars

Staff were really good and attentive

Staff were really good and attentive. Everything was clean. Some of the arcade machines needed topping up

August 26, 2026
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Reply from Tenpin - Dewsbury

Hi Matthew
Thank you for your feedback. We're delighted to hear that our team was attentive and that you found everything clean. We appreciate you bringing the arcade machine issue to our attention; we'll look into it. Best wishes - Clare

Rated 5 out of 5 stars

Not 2 b missed # Half price

Not 2 b missed # Half price
🎳, 🍷🥘 Tuesdays !!!
Great fun 🫶

August 20, 2026
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Reply from Tenpin - Dewsbury

Hey Tracey, thank you so much for the 5* rating and review of Tenpin Dewsbury. We're delighted to hear you had a great time and were able to take advantage of our half price Tuesday deal! We look forward to seeing you again for another fun time!
Take care,
Kirsty

Rated 5 out of 5 stars

Fun for the kids

Staff are really helpful

August 20, 2026
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Reply from Tenpin - Dewsbury

Hi Steven,

Thank you for your fantastic 5* review at Tenpin Dewsbury! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

We had a fantastic time bowling

We had a fantastic time bowling. Lots to do for children

August 20, 2026
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Reply from Tenpin - Dewsbury

Hi there, thank you for leaving a 5* review of Tenpin Dewsbury! We're so pleased to hear that you had such a fabulous time bowling and that there was plenty for the children to do. We hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Great for ten pin bowling received a…

Great for ten pin bowling received a free pizza when I booked. Great arcade and plenty of free parking.

August 20, 2026
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Reply from Tenpin - Dewsbury

Hi there, thank you for leaving a 5* review of Tenpin Dewsbury! We're so glad to hear that your recent visit was a success. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Good experience

Good experience
Easy to book online

August 20, 2026
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Reply from Tenpin - Dewsbury

Hi Abu, thank you so much for the brilliant 5* review of Tenpin Dewsbury! We are thrilled you had such a great time and found our booking process easy and we very much hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

It was a lovely atmosphere

It was a lovely atmosphere, staff were friendly.

August 12, 2026
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Reply from Tenpin - Dewsbury

Hi Faye,

Thank you for your lovely 5* review at Tenpin Dewsbury! It's great to hear that you've had such a great time whilst on your recent visit to us! Your feedback is important and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful.
enjoyed the escape room it was very good

August 12, 2026
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Reply from Tenpin - Dewsbury

Hello Aisha, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our staff great throughout. We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Bowling was 10/10 the pizza was just…

Bowling was 10/10 the pizza was just not nice at all

August 12, 2026
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Reply from Tenpin - Dewsbury

Hello Zohra,
Thank you for taking the time to rate Tenpin Dewsbury 3 stars. We are so glad you enjoyed your bowling experience. We are very sorry to hear that the pizza did not meet your expectations. We will pass your comments on to the team for review. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Great deal for school holiday

Great deal for school holiday, game of bowling and burger and chips for £6.50

August 6, 2026
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Reply from Tenpin - Dewsbury

Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Excellent staff members very helpful we…

Excellent staff members very helpful we loved bowling and playing in the arcades

July 29, 2026
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Reply from Tenpin - Dewsbury

Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you enjoyed the bowling and arcade games at our Tenpin in Dewsbury! We do hope to see you again in the near future. Many Thanks - Kimberley

Rated 5 out of 5 stars

Was great price for bowling during the…

Was great price for bowling during the holidays and the drinks are priced well

August 6, 2026
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Reply from Tenpin - Dewsbury

Hi Junaid, thank you for the lovely 5* rating and review of Tenpin Dewsbury. We're so pleased to hear that you enjoyed our pricing for both bowling and drinks during your visit. We hope to see you again soon!
Take care,
Kirsty

Rated 3 out of 5 stars

Poor management and drink

Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone to sort out .

August 3, 2026
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Reply from Tenpin - Dewsbury

Hi David, thank you for taking the time to leave a review of Tenpin Dewsbury. We're sorry to hear about the issues you experienced during your visit, particularly with the drink wait times and technical difficulties on your lane. We appreciate you bringing these concerns to our attention and will ensure this feedback is shared with the relevant teams for improvements.
Take care,
Kirsty

Rated 5 out of 5 stars

First time ive been since it opened

First time ive been since it opened. Took all the kids so there was 6 of us. We got the family deal with the pizza for £40 which i thought was a fantastic price. There's loads more to do in there (costs extra) the kids absolutely loved it and so did i. We will be defo booking to go again.

July 29, 2026
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Reply from Tenpin - Dewsbury

Hi Nikky, thank you for the 5* rating of Tenpin Dewsbury. We are thrilled to hear you and your family had such a great time and found our deal to be excellent value. We can't wait to welcome you all back again soon!
Take care,
Kirsty

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