The kids had a wonderful time bowling, eating dancing and generally enjoying themselves! From the moment we arrived the staff were very helpful and showed us to our tables and lanes. The extra touch... See more
Company replied
Location
Switch locationBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic 30 minute game for all ages. OMG we had some fun age ranged from 8- 77 nanny loved it although she did encourage the children to win by standing there and being shot for the last 5 minutes.... See more
Company replied
We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... See more
Company replied
The arrangement of the property is more like a lunatic asylum with trying to battle your way through the arcade games and kids hanging around in this area. Once you get through this then its all go... See more
Company replied
Company details
Written by the company
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Contact info
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom
- 0333 034 6100
4.3
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tenpin - Eastbourne
Hi William, thank you for the lovely 4* rating of Tenpin Eastbourne. We are delighted to hear that you enjoyed our facilities! We hope to see you again soon for another great experience! Best wishes, Jade
Really helpful and friendly staff my…
Really helpful and friendly staff my daughter and myself had a great time.
July 1, 2026
Reply from Tenpin - Eastbourne
Hi Spencer, thank you very much for the brilliant 5* review of Tenpin Eastbourne! We are thrilled you had a great time with your daughter and found our team friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Great Fun Birthday Party!
The kids had a wonderful time bowling, eating dancing and generally enjoying themselves! From the moment we arrived the staff were very helpful and showed us to our tables and lanes. The extra touches like the balloon animals and sweets for strikes/spares just added to the excitement levels. I would definitely recommend and would come again
June 28, 2026
Reply from Tenpin - Eastbourne
Hi Tom, what a wonderful 5* review of Tenpin Eastbourne! We are thrilled you had the best time with your family and found our team super helpful and we can't wait to welcome you back again soon! Best wishes - Mel
Group games for a 21st Birthday
Group games for a 21st. Staff were very helpful. Food is basic but reasonable value. 2 small niggles. Very few balls with larger finger holes. Our original lane broke and the balls got stuck in it. I could only use one ball in the whole place after this. Staff had a really good look in all the lanes but didn’t seem to be any for me. Also, we all didn’t like the skittles being on strings. Getting so many splits which were due to the strings as Our whole group experienced the same issue on 2 lanes so it wasn’t normal. Great fun though.
June 3, 2026
Reply from Tenpin - Eastbourne
Hi Gary
Thanks for your 4-star rating and review. We're glad to hear our team was helpful and that you found the food to be good value. We appreciate you bringing the issue with the bowling ball sizes and the stringed pins to our attention. We'll be sure to pass this feedback on to the relevant teams for consideration. We're happy you still had a great time overall! Best wishes - Clare
Great family atmosphere great value and…
Great family atmosphere great value and fun things too do
June 24, 2026
Reply from Tenpin - Eastbourne
Hi Emm
Thank you for your wonderful 5-star review! We are so pleased you enjoyed the family atmosphere and fun activities. We hope to see you again soon. Best wishes - Clare
Laser tag
Fantastic 30 minute game for all ages. OMG we had some fun age ranged from 8- 77 nanny loved it although she did encourage the children to win by standing there and being shot for the last 5 minutes. Not realizing they were already winning!!
Highly recommend
June 20, 2026
Reply from Tenpin - Eastbourne
Hi Tash, thank you for the 5* rating of Tenpin Eastbourne. We're delighted to hear that you had a fantastic time spent with the family. We look forward to your return for another 5* experience.
Take care,
Kirsty
Really straight forward even at times…
Really straight forward even at times arriving a little early, they got us on. Really clean and tidy, the half price Tuesdays I think is a brilliant idea to help family and friends to just make a day out of it that we can enjoy without braking the bank!
April 29, 2026
Reply from Tenpin - Eastbourne
Hi Kieran, thank you for the amazing 5* rating of Tenpin Eastbourne. We're so pleased to hear that you had an enjoyable experience and that the team were able to accommodate you earlier than planned. It's also lovely to hear that you were able to take advantage of our Tuesday offer. We hope to see you again soon!
Take care,
Kirsty
Great birthday party!
Our daughter really enjoyed her bowling party! All the kids had lots of fun and the staff were great. We also appreciated the little extras of balloon making and the dancing at the end.
June 17, 2026
Reply from Tenpin - Eastbourne
Hello Hannah, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that your daughter enjoyed celebrating her birthday with us! We do hope to see you again very soon. Best Wishes - Kimberley
The bowling and arcade games are great…
The bowling and arcade games are great but the food is awful. The chicken burger was just a microwaved chicken fillet on a dry bun
June 17, 2026
Reply from Tenpin - Eastbourne
Hello Stephen, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Eastbourne. We are pleased to hear that you enjoyed the activities that we have on offer. We will pass your comments onto our team regarding the meals served. We do hope to see you again soon. Many Thanks- Kimberley
Good overall
Easy to book, like being able to raise and lower barriers for different people in group. Overall good experience.
May 29, 2026
Reply from Tenpin - Eastbourne
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We are thrilled to hear that you found our booking system easy. We do hope to see you again very soon. Best Wishes - Kimberley
Nice venue
Nice venue, lanes and seating is really clean and well maintained. Staff where really friendly and helpful.
Would recommend to anyone
June 10, 2026
Reply from Tenpin - Eastbourne
Hi there, thank you for your fantastic 5-star review! We are so pleased to hear you enjoyed your visit and that our clean facilities and friendly staff contributed to a great experience. We hope to see you again soon! Best wishes - Rosie
Don't book Laser tag online,absolute rip off.
I booked online for 3 children to play one game of Laser Tag which cost £36. No where online did it say I could take 6 players for thus amount. When we arrived it said on a display board that it was £10 per person for 2 games. I spoke to a staff member and emailed to complain but they did not reply. Absolutely devastated to spend such a lot for 30 minutes, the attendant arrived 6 minutes late too so they didn't even get 30 minutes.
June 10, 2026
Reply from Tenpin - Eastbourne
We are truly sorry to hear about your disappointing experience with the Laser Tag booking and the issues you encountered upon arrival. We understand your frustration regarding the pricing discrepancy and the delayed start time, which significantly impacted your visit. We would like to look into this and ask that you email customer.feedback@tenpin.co.uk with the details and the subject "Review - Eastbourne". Best wishes - Clare
Reply from Tenpin - Eastbourne
Hi Tina,
Thank you for your amazing 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Eastbourne
Hi Amanda,
Thank you for you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time and look forward to welcoming you back again very soon! Best wishes- Steph
Not a great first impression when you walk in
The arrangement of the property is more like a lunatic asylum with trying to battle your way through the arcade games and kids hanging around in this area. Once you get through this then its all good.
A little disappointed about the way the system works when you have paid for a group of 10 only 7 turn up but you have to use your credit then and there before they will open the lane. I understand they cant refund but there has to be a better system than me having to round up 7 people in order to get them to order drinks to use up the credit!!!
June 6, 2026
Reply from Tenpin - Eastbourne
Hello, thank you very much for taking the time to leave a review of Tenpin Eastbourne! We are sorry to hear that some of your visit was not as enjoyable as we would have hoped! Your feedback is very important to us so please be assured all will be passed to the relevant team and in the meantime, we really hope you will still consider visiting us in the future! Best wishes - Mel
We just walked in and was able to have…
We just walked in and was able to have a game so easy kids loved it and then played in the arcade after
June 3, 2026
Reply from Tenpin - Eastbourne
Hi Emma, thank you for the 4* review for Tenpin Eastbourne! It's great to hear that you had a great visit with your family and that you enjoyed the activities. We look forward to seeing you again soon! Best wishes - Adelaide
The members of staff
The members of staff, running the party were amazing. They took the stress out of the party. Thank you soo much.
May 27, 2026
Reply from Tenpin - Eastbourne
Hi there, thank you for the 5* review for Tenpin Eastbourne! We are so glad to hear that you enjoyed your party and that our team had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Eastbourne
Hi Natalie, thank you for leaving Tenpin Eastbourne an amazing 5* rating. We are thrilled to hear you had a great time with us recently. We hope to welcome everyone again soon! Best wishes - Kaylee
Fab! Fab! Fab! Highly recommended
We booked online as we dont live nearby one , which was straightforward, they had a technical glitch where I couldn't pay deposit but assured me it was booked and rang when the glitch had been sorted a couple of weeks later , they kept me informed. The day of the party went smoothly, the birthday boy got a fab little tshirt and bag with a bar of choc with free bowling voucher on there, and as many games of bowling as they could fit in, food was ideal there portions were if the right size for the kids (5-6yr olds) they had balloon modelling which was a hit, the site was clean and friendly, the kids even won a little prize if they got a strike or spare with the recognition from the host , overall I would highly recommend due to the length if party time and all the facts above it was an absoloute hit with the kids and very very good value , thank you for a great experience
I cant wait to book again there, this was at the eastbourne tenpin in east sussex.
Thank you to all of the teams front and back of house for making this a really enjoyable easy experience.
May 27, 2026
Reply from Tenpin - Eastbourne
Hi Penny, thanks for leaving Tenpin Eastbourne a lovely 5* rating! We are so happy to hear that you had such a fantastic experience with us! It sounds like the birthday celebration was a huge success, and we appreciate you highlighting the efforts of our team. We also greatly appreciate you recommending our services to others and we look forward to welcoming you back again soon! Best wishes - Rosie
Staff were friendly and great but a…
Staff were friendly and great but a little rushed off their feet. It wasn’t particularly just seemed as though one more person serving at the bar would have made a huge difference
May 27, 2026
Reply from Tenpin - Eastbourne
Hi Tim
We appreciate your kind words about our friendly staff. We understand your observation about staffing levels and are always looking for ways to improve our service. Hope to see you soon. Best wishes - Clare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.