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Tenpin - Eastbourne Reviews 

167
TrustScore 4.5 out of 5

4.4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was a new experience for me as I have not been bowling for 40 years . There were other things there to do games and karaoke which we did . Great atmosphere and great that you didn’t have to f... See more

Company replied

Rated 5 out of 5 stars

I visited as a family, the staff were polite, friendly and helpful. It was good value for money and well organised. The areas were clean. We ordered food as part of our deal, this came quickly and... See more

Company replied

Rated 2 out of 5 stars

The accessibility getting into the Tenpin is frankly shocking. I live in Hampden Park and visited Tenpin in my wheelchair. We travelled on foot, and myself in my chair as we are very local. Does ever... See more

Company replied

Rated 5 out of 5 stars

We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contact info

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.4

All reviews

(167)

10,872 reviews in the last 12 months

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Rated 4 out of 5 stars

Staff were friendly and great but a…

Staff were friendly and great but a little rushed off their feet. It wasn’t particularly just seemed as though one more person serving at the bar would have made a huge difference

May 27, 2026
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Reply from Tenpin - Eastbourne

Hi Tim
We appreciate your kind words about our friendly staff. We understand your observation about staffing levels and are always looking for ways to improve our service. Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

I had accidently booked the wrong date…

I had accidently booked the wrong date on my online booking but the worker at the reception very kindly found me a lane with only a 15minute wait. We had only booked 1 game but as the lane was still free we were able to book another game easily.
Drinks at the bar were a reasonable price.

May 13, 2026
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Reply from Tenpin - Eastbourne

Hi Denise, thank you for rating Tenpin Eastbourne 5*! We're glad to hear the staff were able to help with finding you a lane and we appreciate your comments regarding our pricing! We hope to see you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Unfortunately I suffered a shoulder…

Unfortunately I suffered a shoulder injury and could not play however I was able to use my play as credit so the boys enjoyed snacks with there bowling, they enjoyed getting strikes

May 20, 2026
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Reply from Tenpin - Eastbourne

Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Eastbourne! We are thrilled to hear that you enjoyed your recent visit to us. We do hope you get better soon! Many Thanks - Kimberley

Rated 5 out of 5 stars

Saturday afternoon of fun and games

We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready for getting guests checked in for bowling, and managing pool table bookings swiftly. Basket meals were ordered and came out fairly quickly thereafter, and the boys enjoyed the chicken nuggets and hot chips snack, before having some time on the arcade games. A good afternoon’s entertainment.

May 20, 2026
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Reply from Tenpin - Eastbourne

Hello Sharon, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear that our team where doing well over our busy period. We do hope to see you all again very soon for some more bowling fun! Best Wishes - Kimberley

Rated 5 out of 5 stars

I remember the old tenpin which was…

I remember the old tenpin which was kinda bland but its now looking incredible i enjoyed my time with family and friends i would recommend it to people who want a nice chill afternoon or just havent visited for a while

May 13, 2026
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Reply from Tenpin - Eastbourne

Hi Riley, thank you for leaving Tenpin Eastbourne a stunning 5* rating. We are thrilled to hear you love our new look and had a great time with us recently. We hope to welcome you, your family, and friends back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

The staff were brilliant and really…

The staff were brilliant and really engaged with the children. That all had a great time.

May 13, 2026
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Reply from Tenpin - Eastbourne

Hello Emma,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. It's great to hear the staff were brilliant and engaged so well with the children, ensuring everyone had a fantastic time. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Riley at Eastbourne Tenpin in…

Riley at Eastbourne Tenpin in particular was superb hosting our daughter's 11th birthday party - give that fella a payrise!

May 2, 2026
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Reply from Tenpin - Eastbourne

Hi Annie, thank you for leaving Tenpin Eastbourne a lovely 5* rating and review! We're happy to hear that the birthday party was a success! We appreciate you mentioning our team member; we'll be sure to pass along your kind words and recognition. Thanks for your positive feedback! We hope to see you all again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Pool tables pretty good

Pool tables pretty good, service pretty good, clean & tidy.

May 1, 2026
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Reply from Tenpin - Eastbourne

Hi Martin, thank you for the 4* rating of Tenpin Eastbourne. We're glad to hear that you had a nice time and enjoyed the pool tables. We appreciate your kind words. Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Good experience

Nice, clean place and plenty to do.

May 6, 2026
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Reply from Tenpin - Eastbourne

Hi Gareth, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit us. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Rated 4 out of 5 stars

The facilities were clean and well…

The facilities were clean and well maintained and the staff were helpful

May 6, 2026
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Reply from Tenpin - Eastbourne

Hi Lee, thank you for rating Tenpin Eastbourne 4*! It's great to hear that our team were able to help and that you found the venue clean. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Rated 4 out of 5 stars

Staff need to smile!

The experience was great once it started.
Would have been better if the staff smiled and at least acted as if they knew what was happening. My game wouldn’t start, they said I hadn’t paid, I had I booked online with a 2 for 1 birthday offer!

May 6, 2026
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Reply from Tenpin - Eastbourne

Hello Anon,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you enjoyed the experience once it began. We regret the initial issues you faced with the game start and the payment confusion regarding your birthday offer. We'll address the team's demeanor to ensure a more positive and informed interaction in the future. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura

Rated 2 out of 5 stars

Staff demotivated and extremely…

Staff demotivated and extremely unhelpful low standards, dirty and quite chaotic when ordering service

May 6, 2026
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Reply from Tenpin - Eastbourne

Hello Sharon,
Thank you for taking the time to rate Tenpin Eastbourne 2 stars. We appreciate your feedback regarding the team's service and the environment. We'll share this to improve standards, and hope to welcome you back. All the best ~ Laura

Rated 5 out of 5 stars

Good atmosphere

Good atmosphere
Nice staff

May 6, 2026
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Reply from Tenpin - Eastbourne

Hello Hema,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our atmosphere and staff. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

The staff were so helpfull and…

The staff were so helpfull and attentive Riley our party organiser was amazing food was lovely and on time. I highly recommend it to others

May 6, 2026
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Reply from Tenpin - Eastbourne

Hi Emma, thank you for taking the time to leave such a great 5* review of Tenpin Eastbourne! We are so pleased you had the best time celebrating a birthday and that you would recommend us! We will be sure to pass your lovely feedback on and we very much hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Half price Tenpin Tuesday was really…

Half price Tenpin Tuesday was really good value, though the accessibility option is missing from the online booking form :(

April 29, 2026
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Reply from Tenpin - Eastbourne

Hi Stephanie,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Staff were friendly and attentive and…

Staff were friendly and attentive and the gift bundle for the birthday boy is super generous! Would recommend!

April 18, 2026
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Reply from Tenpin - Eastbourne

Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear the birthday boy was pleased with his gift. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Well organised ,

Well organised ,

April 29, 2026
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Reply from Tenpin - Eastbourne

Hi Natasha,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to hear you found the venue so organised, and we hope to welcome you back again very soon! Best wishes- Steph

Rated 1 out of 5 stars

There kicked us out of karaoke

There kicked us out of karaoke, I paid 1 hours worth and got kicked out of 35. very poor service, we was trying to be the next Beyoncé. Very very poor with the way the managers acted. wouldn’t even give me a refund.

April 28, 2026
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Reply from Tenpin - Eastbourne

Hello Zac,
Thank you for taking the time to rate Tenpin Eastbourne 1 stars. We appreciate you bringing this to our attention. We're sorry your karaoke experience was cut short and that the service and management interaction did not meet expectations. If you email us your experience at customer.feedback@tenpin.co.uk so we can review this with our head office. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 4 out of 5 stars

We had a good time

We had a good time, the only thing that could be improved is the balls were quite greasy so it was harder to bowl.

April 29, 2026
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Reply from Tenpin - Eastbourne

Hello Toni,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you had a good time. We appreciate your feedback about the bowling balls, and we'll look into improving their condition for a better experience. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Enjoyable,but busy

Arrived slightly early. Gave us our Lane number and roughly how long we'd have to wait.
Area was clean.
We had a great game at a great price.
Booking process was easy.

April 29, 2026
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Reply from Tenpin - Eastbourne

Hi Sharon, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a great time and that everything ran smoothly. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty

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