It was such a great time and so much fun and the staff was awesome on what thay do thanks for haven us and I will be booking agen for my daughter birthday in March thanks agen . Caroline Ann mackay
Company replied

Fountain Park, Fountain Bridge, Dundee Street, Edinburgh, EH11 1AW Edinburgh Fountain Park, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It was such a great time and so much fun and the staff was awesome on what thay do thanks for haven us and I will be booking agen for my daughter birthday in March thanks agen . Caroline Ann mackay
Company replied
Last weekend, I with my son went to Tenpin at Fountainpark, Edinburgh and the staff were fantastic. No queueing and straight to bowling. We played two games and it was nice to spend some time with... See more
Company replied
Had a party for 10 kids and it was amazing. Staff was briliant, engaging kids, dancing with them, making animal ballooons etc.. Food was good and well worth. Cant praise them more. Children were very... See more
Company replied
The bowling was good, we went for the summer deal which was an adult and a junior one game and a burger and chips each for 19 quid. The burgers were all right, nothing spectacular but fine given the p... See more
Company replied
Tenpin Edinburgh is at Fountain Park, easy reach from the city centre, Gorgie, Haymarket and across Edinburgh — right off the tram route and a short walk from Haymarket station. With modern bowling lanes and dynamic LED lighting, we’re one of Edinburgh’s top indoor entertainment venues. Big energy. Great nights out. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Edinburgh, sorted.
Fountain Park, Fountain Bridge, Dundee Street, Edinburgh, EH11 1AW, Edinburgh Fountain Park, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bowling activity was fun and the food was ok, but the lady at desk was disrespectful when we ordered our drinks. Thanks

Reply from Tenpin - Edinburgh Fountain Park

Reply from Tenpin - Edinburgh Fountain Park
Had a lot of fun and the experience was good.
This is my third time at Tenpin bowling.

Reply from Tenpin - Edinburgh Fountain Park
The place was very clean. All staff were friendly and looked like they were enjoying their jobs. We came on a Sunday morning. There were lots of birthday parties on and it was quite noisy but I appreciated being placed to the side of them as there was only two of us.
The only negative was that our experience was over quickly as we'd booked two games each. The website explained how long it would take bit I would have preferred booking for an hour rather than per game. I saw other customers were booked for an hour but maybe they were with a party. I would have liked that option.

Reply from Tenpin - Edinburgh Fountain Park
We went on a Thursday night when there are lots of food deals on, as a result, our food was very late.
Our booking was for 19:20, we arrived early at 18:30 for some drinks and asked if we could get our food early, but we're told no. Our food eventually arrived at 21:20!! But nit all of it, we were missing part of our order, which I complained about, and we ended up getting the rest at 21:45... After we had finished bowling.

Reply from Tenpin - Edinburgh Fountain Park
We came there for a Birthday party 🥳 🎉 🥳 🎉 and campany policies allowed us to bring our own cake and no body really disturb us 5 star for that.
Our experience was really good 😊👍 but your Bowling balls are needs to review they are all damaged I played with 10 kg large all of them did have hole in them or parts missing. One ball was funny 14 kg my friend through away and ball was was jumping like injured one leg 🦵 that one made us laugh 😂 and couldn't find decent ball for 3 lady friends they are too heavy or xx or xxx small couldn't fit the fingers in it
They struggle to trough the balls for that reason they didn't really enjoy the game. You don't have 7 or 8 kg balls I did look other lines is well. At the end we still enjoyed the day rest can be dealable I think. Attitude of staff was helpful and kind .

Reply from Tenpin - Edinburgh Fountain Park
It was really busy, but the team were helpful and we got to go on our lane fairly quickly.
The one thing that let the alley down was how dirty it was - there was disgarded chips on the floor, and dirty empty glasses everywhere. We had to clean this up ourselves before the food arrived, and was still very unclean.
It would be good if the tables on each lane were cleared and wiped before a new group is assigned that lane .

Reply from Tenpin - Edinburgh Fountain Park
Booked for a Thursday evening deal. Lane we were on kept breaking, numerous times we had to approach what little staff they had. We had to ask for our food despite being told it would come to our lane. Ordered drinks using QR code, half an hour later still no drinks, requested a refund as we were finished our games. Was told payment would be refunded yet I am still waiting! I understand they were busy but clearly more staff needed, customer service needs improved and I certainly won’t be returning. What was meant to be a nice evening with my son turned into a rubbish night with problems after problems.

Reply from Tenpin - Edinburgh Fountain Park
The staff were all helpful and polite, doing their best in a busy situation. Bowling was great fun, plenty ball sizes available and the machines were easy to use. The arcades are fun with the ticket prizes. All the facilities were reasonably clean. Prices were okay, for it being in town.

Reply from Tenpin - Edinburgh Fountain Park
Works Night
Great night loads of fun staff were great, friendly and quick. Orders brought to the tables very quickly. We all enjoyed and will be back.

Reply from Tenpin - Edinburgh Fountain Park
Disgusting cold dry food place needs cleaned slow service

Reply from Tenpin - Edinburgh Fountain Park
The staff were amazing! So helpful and friendly :)
The selection of songs great and we had the best time!

Reply from Tenpin - Edinburgh Fountain Park
Tried to seperate our group booking then when eventually we got onto lanes the bumpers wouldn't work so complained for no one to come and fix it. Complete waste of money and time to travel to Edinburgh rude staff and dirty venue.

Reply from Tenpin - Edinburgh Fountain Park
Once again ,one of the best venues in edinburgh. Games , pool , table tennis and bowling all under 1 roof . Great atmosphere and very friendly staff

Reply from Tenpin - Edinburgh Fountain Park
Everything was fine apart from when it came to the arcades when half machines took ur money but they never actually worked so had two disappointmented boys losing ten pound which is ridiculous

Reply from Tenpin - Edinburgh Fountain Park
Took my Granddaughter bowling. We both enjoyed the experience

Reply from Tenpin - Edinburgh Fountain Park
nice staff, perfect for a birthday party i did everyone enjoyed great facilities!!

Reply from Tenpin - Edinburgh Fountain Park
I couldn’t recommend more. Our child birthday was a success the Food was great, kids had a blast. No pressure on the kids to leave the bowling area which was a plus. The host Sean, was Amazing and very attentive to details (Give the man a raise) ; )

Reply from Tenpin - Edinburgh Fountain Park
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.