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Tenpin - Falkirk Reviews 

164
TrustScore 4.5 out of 5

4.3

Redbrae Rd, Camelon, Falkirk, FK1 4HJ Falkirk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... See more

Company replied

Rated 3 out of 5 stars

The lanes are very cramped if there are 6 people bowling together. We had 3 adults and 3 small children and we had to to shuffle around to get passt each other when it was our turn. Also the food took... See more

Company replied

Rated 4 out of 5 stars

Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... See more

Company replied

Rated 5 out of 5 stars

The staff were welcoming and ensured we understood the rules before beginning laser tag. We had a great time. The only downside was trying to find somewhere to park.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.3

All reviews

(164)

10,185 reviews in the last 12 months

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Rated 5 out of 5 stars

Great bowling alley!

The place is just a great night or day out! Reasonably priced & well worth the visit!

January 24, 2026
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Reply from Tenpin - Falkirk

Hi Cameron, thank you so much for the brilliant 5* review of Tenpin Falkirk! We are thrilled you had a great time and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Rated 5 out of 5 stars

Great day out

Great day out, lots of fun

January 17, 2026
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Reply from Tenpin - Falkirk

Hi William,

Thank you for your amazing 5* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Staff were amazing very helpful and…

Staff were amazing very helpful and polite

January 20, 2026
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Reply from Tenpin - Falkirk

Hey Amanda, thank you for the lovely 5* rating and review of Tenpin Falkirk. It's great to hear you had a nice time and that the team had a positive impact on your visit.
Take care,
Kirsty

Rated 3 out of 5 stars

Table was dirty on arrival

Table was dirty on arrival , after setting up the game I had to go ask for someone to clear the table and to help set up the bumpers for the kids , I had pushed the help button but after 10 mins no one appeared, it did look like they were short staffed but basic cleanliness should be priority

January 17, 2026
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Reply from Tenpin - Falkirk

Hello Carol. We appreciate you taking the time to share your experience. We're sorry the table wasn't clean upon your arrival and that you had to seek assistance. We'll address the cleanliness and response time issues with our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

To be fair this was the first time we…

To be fair this was the first time we had an issue, stood in queue told another 10 minutes, then stood in queue again to be told someone else had started using the lane we where in, the two young people who where left to deal with it done the best they could, felt sorry for them,finally got sorted, but a wee bit stressful at the time

January 17, 2026
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Reply from Tenpin - Falkirk

Hi Catherine,
We appreciate you bringing this to our attention. We're sorry your experience was stressful due to the lane mix-up. We'll review what happened to ensure a smoother process in the future. Thank you for your patience and feedback. Best wishes - Clare

Rated 5 out of 5 stars

Great fun for all age's and the food…

Great fun for all age's and the food was okay

January 17, 2026
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Reply from Tenpin - Falkirk

Hi Joan,

Thank you for your fantastic 5* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Great night at Tenpin Falkirk

We had a great experience at Tenpin. The areas inside were clean and tidy. The noise level was fine, music not too loud. Staff were attentive and smartly dressed, giving a professional appearance. We used the Thursday eat and bowl deal which was great value for money. Our only negative would be that we would rather have eaten after our bowling session and not during our playing.

January 22, 2026
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Reply from Tenpin - Falkirk

Hi Graeme, thank you for the 4* rating of Tenpin Falkirk. It's great to hear you had a fun experience and got to take advantage of our offers. We do hope to see you back again for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

Great experience

Great atmosphere and lovely friendly staff. It was very clean and tidy.

January 9, 2026
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Reply from Tenpin - Falkirk

Hi Rhona,

Thank you for your fantastic 5* review at Tenpin Falkirk! We are delighted you've had such a great time on your recent visit to us, it's great to hear you found the staff friendly. We look forward to welcoming you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Good fun game

Good fun game. Limited interaction or direction . Lanes very tight in proximity

January 11, 2026
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Reply from Tenpin - Falkirk

Hi Louise
We appreciate your feedback for Tenpin Falkirk. We'll consider your comments regarding the lane proximity as we improve our guest experience. Hope to see you back soon for some more fun. Best wishes - Clare

Rated 5 out of 5 stars

We had a great visit as always

We had a great visit as always. Our 2 boys played in the arcade too and they won several prizes much to their excitement! We also enjoyed some fast food whilst we played.

January 10, 2026
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Reply from Tenpin - Falkirk

Hi Alison, thank you so much for the lovely 5* rating of Tenpin Falkirk. We are delighted to hear you had a fun experience. Hope to see you back again for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

Nice bowling alley

Nice bowling alley, quite busy but very efficient and kept tidy, staff were friendly and we're cleaning constantly, lanes in good condition, recommend.

January 11, 2026
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Reply from Tenpin - Falkirk

Hello Mark, Thank you for taking your time to leave us an outstanding 5* review for our Tenpin in Falkirk. We are really pleased to hear that you had a wonderful time with us. We do hope to see you again soon for some more bowling fun. Many Thanks - Kim

Rated 5 out of 5 stars

Everyone enjoyed it

Most perfect within every way possible

January 13, 2026
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Reply from Tenpin - Falkirk

Hello Craig, thank you for taking your time to leave us a great 5* review We are really pleased to hear that you had a great time at our Tenpin in Falkirk. We do hope to see you again soon. Best Wishes - Kimberley

Rated 1 out of 5 stars

Car parking we were find for using the…

Car parking we were find for using the car park and was not ask at the a the desk or when booking on line wasn't well singed posted as a customer

January 3, 2026
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Reply from Tenpin - Falkirk

Hi there, thank you for taking the time to review Tenpin Falkirk. We're sorry to hear that you received a parking fine after your visit. The car park is not owned or operated by Tenpin and is subject to the parking company's restrictions, but we are sorry that you were not made aware of any restrictions. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Falkirk' and please include the PCN number from the ticket and the car registration number, and we can pass this to the correct team to be looked into. Best wishes - Adelaide

Rated 3 out of 5 stars

Experience was just ok

Full experience was just ok. Bowling was really good for the family however the food was disappointing, missing items and just not of great quality - even my children refused to eat. Some of the arcade machines were needing attention for running ticket errors or jammed coins with little to no staff available to ask

January 2, 2026
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Reply from Tenpin - Falkirk

Hi Matt, thank you for leaving feedback for Tenpin Falkirk. While we are very glad to hear you enjoyed your bowling time with us, we are really sorry to hear we dropped the ball with the food. We appreciate your feedback regarding this and the arcade machines and will ensure this is passed on to the team. If you would like to discuss any of this in more detail, please feel free to email us at customer.feedback@tenpin.co.uk and put the subject as 'Review - Falkirk'. Once again, we are happy you enjoyed the bowling but not the whole experience. We hope to welcome you again soon! Best wishes - Kaylee

Rated 4 out of 5 stars

There’s not enough room for a group in…

There’s not enough room for a group in the alley’s. Other than that a good place to go.

December 31, 2025
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Reply from Tenpin - Falkirk

Hi Frenchy, thank you for the 4* rating and review for Tenpin Falkirk! We are glad to hear that you enjoyed your visit, and we really appreciate your feedback about the lanes which we will ensure is passed on. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

Booked online and when we got to venue …

Booked online and when we got to venue I was told we were to be off within a hour so we had to rush our games, took my girls so they could have food and enjoy themselves, all of the kitchen equipment was broken and were only serving pizzas which I could see other people were not enjoying them, the place was an absolutely mess with rubbish and pizza boxes everywhere, all in all we did not have a great time at all!!! very disappointing

January 4, 2026
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Reply from Tenpin - Falkirk

Hi Kaye,

Thank you for your 1* review at Tenpin Falkirk! We are very sorry to hear you've not had a 5* experience whilst on your recent visit to us and found the food and the service to not be up to standards. We will ensure this is passed across to the correct venue to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph

Rated 5 out of 5 stars

Fanstic pure dead gangsta fanstic Daddy…

Fanstic pure dead gangsta fanstic Daddy dozzy great day out

December 23, 2025
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Reply from Tenpin - Falkirk

Hi Dean,

Thank you for your fantastic 5* review at Tenpin Falkirk! We are delighted you've had such a great day out with us, We look forward to welcoming you back again very soon! Best wishes- Steph

Rated 1 out of 5 stars

Booked for 545pm

Booked for 545pm. Never got on until 605pm. 8 of us.

Was told we had to finish for 630pm

Joke of a place.

December 17, 2025
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Reply from Tenpin - Falkirk

Hi there,

Thank you for your 1* review at Tenpin Falkirk, We are very sorry to hear you've not had a great time whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed, if you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Rated 5 out of 5 stars

From start to finish we had a great time.

From start to finish we had a great time. We had been a few times but week before we were allocated Lane 20 which we all loved so I asked if we could possibly have it again and we're delighted (it's a quieter part of the alleys) and we had a great time. There were enough different size bowling balls to suit our needs too.

December 21, 2025
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Reply from Tenpin - Falkirk

Hello Katrina, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Falkirk. We are really pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Best Wishes Kimberley

Rated 1 out of 5 stars

Not what I requested

I attempted to book the bowling for my children as a treat and wanted the the special aisle now known as party aisles in Falkirk branch these lanes are lanes 19 and 20. Initially when booking by reservations team the payment timed out. So was advised to make booking my self and call back to request this the team didnt know of a VIP lane which is available at hollywood bowl but in ten pin known as party aisles the advisor mentioned disability access which I thought was the one at the time. After booking 2 games with food I was disappointed to know it wasnt the lane I requested. My children and I were gutted. When I contacted the reservations team I was being made out to be a liar and not being understood at all.

December 20, 2025
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Reply from Tenpin - Falkirk

Hello there
Thank you for taking the time to leave a rating and review for Tenpin Falkirk. We are sorry to hear that there was a mix-up with your booking and you were not given the lanes you would have preferred. If you would like to discuss this in more detail, please send an email to customer.feedback@tenpin.co.uk with the subject as "Review - Falkirk" and the details. We can then look into this and get back to you. We hope to see you back for another visit soon. Best wishes - Clare

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