The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... See more
Company replied
Location
Switch locationLeisure West Complex, Browells Lane, Feltham, TW13 7EQ Feltham, GB
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Large open space with lots of activities as well as bowling. Downside was no air conditioning and it was 30 degrees outside and with all the machines inside generating a ridiculous amount of he... See more
Company replied
We have been twice in one week to go bowling and play few games in arcades. Lady called Sue was so helpful both times we were there, defo a credit to the team! Only thing I would be negative on is soa... See more
Company replied
Great value - one game and a burger. Very friendly staff. Easy parking. Amusements end up making the outing with children very costly. Overall a great venue.
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, United Kingdom
- 0333 034 6100
4.0
Great
123 reviews
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The lanes were already set up for us so…
The lanes were already set up for us so we could play straight away.
December 28, 2025
Reply from Tenpin - Feltham
Hi Charlotte,
Thank you for your fantastic 5* review at Tenpin Feltham! It's wonderful to see you've had such a great time whilst on your recent visit to us. We love to hear all about your experience and hope to welcome you back again very soon! Best wishes- Steph
Unfortunately
Unfortunately, my experience at Tenpin Feltham was disappointing. The queues at customer service were extremely long, with only one staff member – sometimes two – trying to serve everyone. This caused a lot of waiting and frustration, especially during busy times.
The venue also felt quite dirty, and there were very few bins available, which made the overall environment unpleasant. With better staffing at customer service and improved cleanliness, this place could be much more enjoyable.
I hope management takes this feedback on board and makes the necessary improvements.
December 19, 2025
Reply from Tenpin - Feltham
Hello Mel, thank you for taking the time to leave a review of Tenpin Feltham! We're very sorry to hear about the long queues and the venue's cleanliness on your recent visit. Your feedback is really important to us as will allow us to make improvements so please be assured all will be passed to the team. In the meantime, we do hope this will not stop you from visiting us in the future and we very much look forward to welcoming you back. Kind regards - Mel
The Xmas deal was good to have
The Xmas deal was good to have . Our lane got clogged up with balls and there was not as much staff around to deal with the issue. Same with the arcade machines not working or the ticket eater jamming - having staff to sort out was a bit hard .
December 17, 2025
Reply from Tenpin - Feltham
Hi there,
Thank you for your 4* review at Tenpin Feltham! We are delighted you've took advantage of the Christmas deal whilst on your recent visit to us, however we are very sorry to hear you found the staff were not around when you needed some help, we will ensure this is passed across to the correct team to make any future improvements needed! Best wishes- Steph
Reply from Tenpin - Feltham
Hi Alicja, thank you for leaving Tenpin Feltham a wonderful 5* rating. We are thrilled to hear you had a great time with us recently and we look forward to welcoming you again soon! Best wishes - Kaylee
Tenpin Feltham!
The employees were inflexible, the place wasn’t very clean and the cues were long for the bar and service counter.
December 13, 2025
Reply from Tenpin - Feltham
Hi Andy, we are really disappointed to hear your recent visit was not an enjoyable one and we very much appreciate you leaving your feedback to make the team aware so that improvements can be made for future visits. We do hope this will not put you off from visiting us in the future and we look forward to seeing you again soon! Best wishes - Mel
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