Staff were so friendly and accommodating. Pizzas tasted amazing and the coffee was great too. A brilliant start to the school holidays so thank you ever so much for the hard work from your Amazing tea... See more
Company replied
Location
Switch locationKingdom Shopping Centre, 4 Albany Gate, Glenrothes, KY7 5NP Glenrothes, GB
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See what reviewers are saying
Was great experience enjoyed our time and drinks were brought to us pretty quickly. Only annoyance was barriers were up when we got there and then we fired through the games we booked and there was al... See more
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Great night out for a fairly large group in one of your smaller venues. Had issues booking online (my mistake) and the young lady on the tills on Friday night was able to sort no problem on short... See more
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I found the staff looked bored, no welcome, no interaction when ordering drinks, no smiling. I ordered a coke which tasted weird so I didn't drink it, I felt it was pointless going to staff to say any... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Kingdom Shopping Centre, 4 Albany Gate, Glenrothes, KY7 5NP, Glenrothes, United Kingdom
- 0333 034 6100
4.6
Excellent
96 reviews
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Reply from Tenpin - Glenrothes
Hi Lisa, thank you for the fab 5* review for Tenpin Glenrothes! We're so pleased to hear that you found it easy to book and that you enjoyed our offers. We look forward to welcoming you back again soon! Best wishes - Adelaide
Staff
Staff - kind and considerate towards my 6 year old. All had smiles. And were very approchable.
July 14, 2026
Reply from Tenpin - Glenrothes
Hi Jake, thank you for the excellent 5* review for Tenpin Glenrothes! It's lovely to hear that our team had provided a kind service and we will be sure to pass on your feedback. We hope to welcome you back again soon! Best wishes - Adelaide
Staff were so friendly and…
Staff were so friendly and accommodating. Pizzas tasted amazing and the coffee was great too. A brilliant start to the school holidays so thank you ever so much for the hard work from your Amazing team.
July 7, 2026
Reply from Tenpin - Glenrothes
Hi there, thank you for the lovely 5* review for Tenpin Glenrothes! We're so pleased to hear that you had a great visit and that you enjoyed the pizzas, coffee and the service from our team. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
We had a fantastic experience and even…
We had a fantastic experience and even took advantage of laser tag £4 per persons for 30 minutes. Great family day out
June 26, 2026
Reply from Tenpin - Glenrothes
Hello
Thank you for your wonderful 5-star review! We're so pleased to hear you had a fantastic experience and enjoyed the laser tag. It's great to know you had a brilliant family day out with us. Best wishes - Clare
really enjoyable experience for all the…
really enjoyable experience for all the family
Given plenty of time to enjoy the game
Great range of food and beveridges
Staff very helpful and easy to get too
July 1, 2026
Reply from Tenpin - Glenrothes
Hi Lucy. Wow- thanks for your kind remarks! We are so happy that you have had a really enjoyable experience with us! We will be sure to pass your kind comments on. Best wishes, Jade
First time we have used tenpin in…
First time we have used tenpin in glenrothes and what a fab service we had nice and smooth as it was daughters bday
June 26, 2026
Reply from Tenpin - Glenrothes
Hi Nicola, thank you so much for this amazing 5* review of Tenpin Glenrothes! We are delighted you had the best time and received excellent service for your daughters birthday and we can't wait to welcome you back soon! Best wishes, Jade
Reply from Tenpin - Glenrothes
Hello Lina,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. We are so pleased to hear you had a great time and enjoyed our delicious burger and chips. We hope to welcome you back again soon! All the best ~ Laura
Reply from Tenpin - Glenrothes
Hello Teresa,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. It's wonderful to hear that you found booking easy and had such a good time! We're delighted you enjoyed your visit. Thank you for your fantastic 5-star review and we look forward to welcoming you back again soon. All the best ~ Laura
Birthday Party Review
Birthday party experience was fine, all the children had a great time bowling, birthday girl loved her birthday treat bag, As the parent of the birthday girl I loved how easy it was to book the party online and pay.However, I am disappointed that it tells you to arrive 15 minutes prior to party start time and that someone will call to confirm details. I received no phone call and the venue was not open 15 minutes before party start time at 10am. Pretty much opened at 10am. I was also further disappointed by the fact I was asked to pay again for the party upon checking in,until I questioned it, that the food was not delivered to our lanes at the designated time, I had to chase it up, and as for the balloon animals none of my party were asked what they wanted or had jokes while they were creating them like the other 2 parties that were going on at the same time, it was like they were handed what was left in a bin bag and staff walked away. So overall, left feeling slightly annoyed that not all parties are given same attention by staff yet we all paid same price. While i can appreciate this may have been a staffing issue on the day and the party was good fun despite the issues raised. The staff require better training, and as a company you shouldnt make promises that are not delivered.
June 20, 2026
Reply from Tenpin - Glenrothes
Hi Claire,
Thank you for your 3* review at Tenpin Glenrothes! We are delighted you've had such a great time whilst on your recent visit to us. However, we are very sorry to hear you found that some of the party wasn't up to standards! We will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph
I booked a party for my daughter’s…
I booked a party for my daughter’s birthday and Ten pin were excellent. All we needed was there and prepared. Helping the party run smoothly. Staff were very friendly and approachable at all times. Before the party I had a question about the food as I had dietary inquiry. Ten pin were very helpful and insured the staff would email to confirm and they did. I will be recommending anyone to book here and I would again. Thanks x
June 17, 2026
Reply from Tenpin - Glenrothes
Hi Leanne
Thank you for your wonderful 5-star review! We are so pleased to hear that your daughter's birthday party was a success and that our team was helpful and accommodating, especially with your dietary inquiry. We appreciate your recommendation and look forward to welcoming you back. Best wishes - Clare
Bowling was great but the staff…
Bowling was great but the staff completely missed our order and we ended up waiting for 30 minutes for drinks and a panini, total accident and we got a free drink for the wait so no worries!
June 17, 2026
Reply from Tenpin - Glenrothes
Hi there, thank you for taking the time to leave a review of Tenpin Glenrothes! We're glad to hear the bowling was great. However, we are very sorry to hear that your order was missed and that there was a long wait time. It's great to hear staff were able to offer you free drinks as an apology. We hope to see you again soon! Best wishes, Jade
Great service and party arranged by…
Great service and party arranged by Shea! All staff were kind and made sure the party was a great success!
June 17, 2026
Reply from Tenpin - Glenrothes
Hi Brigit, thank you so much for this amazing 5* review of Tenpin Glenrothes! We are delighted you had the best time and received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Highly Recommended
Great couple of hours spent at Tenpin with my 5 year old son. Staff were great, very friendly and helpful. Good value for money, looking forward to going back.
June 7, 2026
Reply from Tenpin - Glenrothes
Hi Brendan, thank you for leaving Tenpin Glenrothes a fantastic 5* rating. We are so pleased to hear you and your son had a great time with us and took advantage of our great prices! We can't wait to welcome you both back soon for more fun. Best wishes - Kaylee
Very nice staff and a nice place to…
Very nice staff and a nice place to play a game for Bowling
June 3, 2026
Reply from Tenpin - Glenrothes
Hi Hannah, thank you for the 5* review for Tenpin Glenrothes! We're so pleased to hear that you enjoyed bowling, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Reply from Tenpin - Glenrothes
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Glenrothes
Hello Joanne, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time at our Tenpin at Glenrothes! We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Glenrothes
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had an excellent time with us. We do hope to see you again very soon at our Tenpin in Glenrothes. Many Thanks - Kimberley
Reply from Tenpin - Glenrothes
Hi there, thank you for the 4* review for Tenpin Glenrothes! It's great to hear that you were able to quickly begin your games and that you enjoyed the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Great day out
Booking process was straight forward, staff are welcoming, great laugh with friends food and drink resonably priced
May 23, 2026
Reply from Tenpin - Glenrothes
Hi Danielle, thank you for rating Tenpin Glenrothes 5*! We're so happy to receive this wonderful feedback! We can't wait to welcome you again soon, Best wishes, Jade
I found the staff looked bored
I found the staff looked bored, no welcome, no interaction when ordering drinks, no smiling. I ordered a coke which tasted weird so I didn't drink it, I felt it was pointless going to staff to say anything as they seemed like they didn't want to be there. The "arcade" section was small but ok. It killed an hour but won't be in a hurry to go back. Shame really
May 22, 2026
Reply from Tenpin - Glenrothes
Hi Richard, thanks for leaving feedback for Tenpin Glenrothes. We are sorry to hear your recent visit to us was not up to our usual high standards and that you didn't feel like you could speak to the staff about the issue with your drink. Please feel free to pop us an email to customer.feedback@tenpin.co.uk with more information about your visit if you would like to discuss this further. Once again, we are very sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
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