I booked online for the Harlow branch which was straightforward and easy to do. There were loads of different activities available and the staff were welcoming and friendly, we will be visiting again... See more
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We had a great time at Tenpin Harlow. My son and I spent an hour playing pool, and at just £7 it was excellent value for money. The tables were in good condition, the venue was clean, and the atmosphe... See more
Company replied
I’ve been bowling for a long time, and those pins were probably way too heavy! In fact, getting a strike was almost impossible... As for the food, it was literally terrible quality—frozen pizza, likel... See more
Company replied
Great quality, lovely staff. Prices are way to high, but I do understand that overheads are extortionate! Harlow council and government need to lower ground rents,as do utility companies. STOP ru... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
32B Terminus Street, Harlow, CM20 1EY, Harlow, United Kingdom
- 0333 034 6100
3.9
Great
93 reviews
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Fun day out!
I booked online for the Harlow branch which was straightforward and easy to do. There were loads of different activities available and the staff were welcoming and friendly, we will be visiting again very soon.
August 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really good.
August 26, 2026
Reply from Tenpin - Harlow
Hi Janelle
Thanks for the 5* rating. We are glad you found it really good and hope to welcome you back soon. Best wishes - Clare
Reply from Tenpin - Harlow
Hi Sara, thank you very much for the brilliant 4* review of Tenpin Harlow! We are delighted you had the best time and found our team helpful and we can't wait to see you again soon! Best wishes - Mel
The Staff were very friendly and served…
The Staff were very friendly and served us promptly and politely
August 26, 2026
Reply from Tenpin - Harlow
Hi Natalie
Thank you for your feedback! We're so pleased to hear that our team provided you with friendly and prompt service during your visit. We appreciate your kind words! Best wishes - Clare
Had a lovely time here
Had a lovely time here, would highly recommend it, nice food, got a good offer aswell.
August 26, 2026
Reply from Tenpin - Harlow
Hi Lisa
Thank you for your fantastic 5-star review! We're so pleased to hear you had such a lovely time and enjoyed the food, especially with a good offer. We appreciate your recommendation. Best wishes - Clare
Great communication and help from staff…
Great communication and help from staff easy to book and tenpin Tuesday was wonderful i was able to take the family out and enjoy our time so thank you
August 26, 2026
Reply from Tenpin - Harlow
Hi Zoe
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a wonderful time taking your family out for Tenpin Tuesday and that our staff provided great communication and help. We hope to see you back again very soon! Best wishes - Clare
Great night with family…
Great night with family and staff very friendly and helpful at Harlow
August 20, 2026
Reply from Tenpin - Harlow
Hi Dee, thank you for your fantastic 5-star review of Tenpin Harlow! We're so pleased to hear you had a great night with your family and found our staff friendly and helpful we hope to see you all again very soon! Best wishes - Mel
very polite and helpful staff
very polite and helpful staff, could have done with some air-con.
August 20, 2026
Reply from Tenpin - Harlow
Hi there, thank you for your 4* review of Tenpin Harlow! We're so glad to hear that you found our team so polite and helpful and we also appreciate the feedback regarding the lack of air-conditioning. We hope to see you again soon! Best wishes-Leila
There wasn’t enough light bowling balls…
There wasn’t enough light bowling balls for kids. My niece had to throw heavy ones and it wasn’t very ideal for her size.
June 10, 2026
Reply from Tenpin - Harlow
Hi Melissa, thank you for taking the time to leave a review of Tenpin Harlow. We're very sorry to hear about the lack of light bowling balls which negatively impacted your experience. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Harlow' for somebody to get back to you regarding this. Best wishes-Leila
The manager is probably one of the…
The manager is probably one of the rudest women i have ever had the misfortune of meeting!
August 18, 2026
Reply from Tenpin - Harlow
Hi Natalie, thank you for leaving a review of Tenpin Harlow. We are very sorry to hear about your recent experience. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Harlow' for somebody to investigate and contact you regarding this. Best wishes-Leila
Great little centre
The centre was clean and cool. The staff were friendly and helpful. We had the option of having our food on the lane as we bowled or after we bowled. We opted for whilst we bowled and the food came really quickly and got a big thumbs up from the two 10 year olds I took. They played in the arcades after which had all but one machine working. I will definitely use Tenpin again instead of Hollywood Bowl.
August 12, 2026
Reply from Tenpin - Harlow
Hi Louise,
Thank you for your fantastic 5* review at Tenpin Harlow! We are delighted that you've had such a great time whilst on your recent visit to us! It's great to hear that you found the staff to be so warm and welcoming. we will ensure this is passed across to the correct team, and look forward to welcoming you back again very soon! Best wishes- Steph
Reply from Tenpin - Harlow
Hi Helen,
Thank you for your fantastic 5* review at Tenpin Harlow! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
the staff were polite and helpful
the staff were polite and helpful, the premises were clean, and it was an enjoyable experience.
August 10, 2026
Reply from Tenpin - Harlow
Hello Sue,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We are so pleased to hear that you found our team polite and helpful, our premises clean, and that you had an enjoyable experience. We hope to welcome you back again soon! All the best ~ Laura
The Harlow Tenpin
The Harlow Tenpin, has no air conditioning and was ridiculously hot.
Also we ordered drinks and they took 20 minutes to come, but they continued to serve other customers around us as soon as they walked up.
We had a pizza in the deal and we was still eating it when our hour was coming to the end, the stuff was standing next to us asking if we was done. When said no they waited for the hour to come to an end and tried to take it. We said no and to leave us.
It was the most uncomfortable I have felt in what was ment to be a great family fun day.
July 30, 2026
Reply from Tenpin - Harlow
Hello
Thank you for your 2-star review. We are very sorry to hear that your recent visit was uncomfortable due to the heat and the slow drink service. We also regret that you felt rushed with your pizza. Your feedback is important to us and will be passed on to the team for improvements. Best wishes Clare
Horrible food
I’ve been bowling for a long time, and those pins were probably way too heavy! In fact, getting a strike was almost impossible... As for the food, it was literally terrible quality—frozen pizza, likely bought at a supermarket; even pizza chains make it better. The pizza was burnt, too, and the fries weren't great...
August 6, 2026
Reply from Tenpin - Harlow
Hello
Thank you for taking the time to leave your feedback. We are very sorry to hear that your bowling experience was not up to par and that the food quality was disappointing. We will share your comments with our team for improvements to be made. Best wishes - Clare
We had a great time at Tenpin Harlow
We had a great time at Tenpin Harlow. My son and I spent an hour playing pool, and at just £7 it was excellent value for money. The tables were in good condition, the venue was clean, and the atmosphere was relaxed and family-friendly. The staff were welcoming, and there was plenty to do, making it a fun place to visit. We'll definitely be coming back for another game and maybe even some bowling next time. Highly recommended!
August 6, 2026
Reply from Tenpin - Harlow
Hi Stephen, thank you for the 5* rating of Tenpin Harlow. We're so pleased to hear you and your son had such a great time playing pool at Tenpin Harlow. It's wonderful to know you found the tables in good condition, the venue clean, and the atmosphere relaxed and family-friendly. We look forward to welcoming you back for more fun!
Take care,
Kirsty
Perfect experience.
Service was great. Hygiene was a 5/5. Drinks 10/10. My couple of hours there made me really happy. 10000000/10
July 27, 2026
Reply from Tenpin - Harlow
Hello
Thank you for the fantastic 5-star rating! We're so pleased to hear that you enjoyed our service, hygiene, and drinks. We appreciate your feedback and can't wait to see you again soon! Best wishes - Clare
Reply from Tenpin - Harlow
Hi Matthew, thank you for the wonderful 4* rating for Tenpin Harlow! It's great to see that you enjoyed your experience and had fun! We hope to see you again soon. Best wishes, Jade
Reply from Tenpin - Harlow
Hello Ben,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We're so happy to hear that you had a great time with your friends enjoying our half-price Tuesday bowling. We hope to see you again very soon! All the best ~ Laura
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