I booked online for the Harlow branch which was straightforward and easy to do. There were loads of different activities available and the staff were welcoming and friendly, we will be visiting again... See more
Company replied
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See what reviewers are saying
Helpful friendly staff everything went smoothly on this occasion , clean premises, game was on time I will definitely recommend going here and will be back again
Company replied
We had a great time at Tenpin Harlow. My son and I spent an hour playing pool, and at just £7 it was excellent value for money. The tables were in good condition, the venue was clean, and the atmosphe... See more
Company replied
I’ve been bowling for a long time, and those pins were probably way too heavy! In fact, getting a strike was almost impossible... As for the food, it was literally terrible quality—frozen pizza, likel... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
32B Terminus Street, Harlow, CM20 1EY, Harlow, United Kingdom
- 0333 034 6100
3.9
Great
93 reviews
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Good venue, expensive snacks
Good venue for family fun. Lots to do but snacks and beverages too expensive.
March 7, 2026
Reply from Tenpin - Harlow
Hi Mary
We're glad you enjoyed your time with your family! We appreciate your feedback regarding the prices of our snacks and beverages and will pass that on. Hope to see you again soon. Best wishes - Clare
Brilliant
Lovely place to visit but it does get really busy on a Saturday
Friendly staff
We had a problem ordering drinks as it was so busy but other than that it was a lovely afternoon
March 7, 2026
Reply from Tenpin - Harlow
Hi Alison. Thank you so much for this 5* rating! We are delighted to hear you feel its a lovely place to visit and our staff are friendly! We are sorry to hear about the issue you experienced ordering drinks due to how busy it was on your visit. We hope to see you back again soon! Best wishes, Jade
Great customer service
Great customer service upon arrival andlane was ready on time.
February 26, 2026
Reply from Tenpin - Harlow
Hi Lucy, what a wonderful 5* review of Tenpin Harlow! We are thrilled you had such a great time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel
Quick check in friendly staff
February 21, 2026
Reply from Tenpin - Harlow
Hello Karen,
Thank you for taking the time to rate Tenpin Harlow 4 stars. We are delighted you had a quick check in and that the staff were friendly. We look forward to welcoming you back again soon and hope that your next visit is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Harlow
Hi Patricia, thank you for leaving Tenpin Harlow a wonderful 5* rating and review! We're delighted to hear that the children loved the visit and we can't wait to welcome you all back again in the future! Best wishes - Rosie
Love tenpin!
Love tenpin, this branch is really good with lovely staff. Food is a bit ropey but it's a bowling ally not a restaurant so we're always happy with it! 😁😅
February 19, 2026
Reply from Tenpin - Harlow
Hello Anna,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We're happy you enjoy tenpin at our branch and appreciate our staff! We acknowledge your comments about our food. Thank you for your positive feedback. We look forward to welcoming you back again soon. All the best ~ Laura
Shut the game off half way through the…
Shut the game off half way through the second game and this wasn’t the first time. Won’t be going again
February 21, 2026
Reply from Tenpin - Harlow
Hello Matthew,
Thank you for taking the time to rate Tenpin Harlow 2 stars. We appreciate your feedback and are sorry the game was shut off early again. We hope you did enjoy the time you spent bowling. All the best ~ Laura
Staff very friendly and helpful and we…
Staff very friendly and helpful and we all had a great time
February 17, 2026
Reply from Tenpin - Harlow
Hi Lesley
We appreciate your 5-star rating! We are happy to hear that our team was helpful and that you all had a great time with us. Hope to see you back soon. Best wishes - Clare
Bowling and amusements
Really good bowling alley and complex with good amusements as well. Normally easy to book and availability. Little expensive but enjoyable
February 20, 2026
Reply from Tenpin - Harlow
Hello Tracy,
Thank you for taking the time to rate Tenpin Harlow 4 stars. We're glad you enjoyed your visit and the amusements! We appreciate your feedback regarding the pricing and are happy it's usually easy to book. We do offer many deals and offers which makes attending our venue accessible to every budget. All the best ~ Laura
Reply from Tenpin - Harlow
Hi Agata, thank you for the amazing 5* review of Tenpin Harlow! It is wonderful to see you had such a good time and received good service and we hope to see you again soon! Best wishes - Mel
Reply from Tenpin - Harlow
Hello Terry, Thank you for taking your time to leave us a review from your recent visit to our Tenpin in Harlow. We will pass your comments onto our team to help us gain those extra stars. We do hope to see you soon. Many Thanks - Kimberley
Friendly and helpful staff
February 6, 2026
Reply from Tenpin - Harlow
Hey Darren, thank you for the 4* rating of Tenpin Harlow. We are pleased you had a good time and found our team to be friendly and helpful. Please let us know how we can earn that last star!
Take care,
Kirsty
Reply from Tenpin - Harlow
Hi Lisa, thank you for leaving a lovely 5* rating and review for Tenpin Harlow! We're happy to hear that you had a great experience. Thank you for recommending us and we look forward to seeing you again soon! Best wishes - Rosie
Not for Pro,s
This is a great place for kids and families to get together and have a good time. However, the Bowling lanes are not for the discerning Semi. Pro. as not maintained to standard, it's no wonder that this is a dying sport here. Someone please take note, and maybe it could grow as big as in America. I have to travel 22 miles for a proper pucker bowling ally Collier Row, Romford. See You There Sometime.
J.R. Harlow
February 3, 2026
Reply from Tenpin - Harlow
Hi Jurgen, thank you for leaving Tenpin Harlow a rating and review! We appreciate your feedback and we're glad our venue is great for families and kids! We regret that our bowling lanes didn't meet your standards. We'll ensure that your comments are shared with the correct teams to improve our facilities. Thank you for your time and we hope to see you in the future! Best wishes - Rosie
Bad customer service
Never had a rubbish experience at tenpin until now, arrived on time to be told the lane will be delayed that's fine these things happen . Then to finally get on the lane for it not to be work alerted a member of staff to then be told we shouldn't have been give that lane as the one next to it wasn't working and need to be turned off (because they are joint together) she said only would take 10 mins we was ok with that . After what felt like forever we had young children with us the lady said it was all ready to go . But it still didn't work this went on for a hour. The lady at the counter said she would refund us as it went on for too long she mentioned a manger would call me the next day to sort out my refund I am yet to receive a call or my money back almost a week later this is unacceptable there is not contact number only an email address witch I have emailed two time now and no response this is a complete joke and should not of happend
February 7, 2026
Reply from Tenpin - Harlow
Hello Ricky, thank you for the review of Tenpin Harlow! We are really sorry to hear of your recent experience and that you are still waiting on a refund! We would really like to look into this for you so can you please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Harlow' Best wishes - Mel
The balls kept getting stuck and not…
The balls kept getting stuck and not retrieving, we had to get the staff to release them manually 9 or 10 times at least during our two games there. Unacceptable.
February 8, 2026
Reply from Tenpin - Harlow
Hello David, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Harlow. We are sorry to hear the issues you faced during your recent visit with us. If you would like to discuss this further with our team, please do reach out to us on customer.feedback@tenpin.co.uk. Our apologies - Kimberley
Reply from Tenpin - Harlow
Hi there, thank you so much for rating Tenpin Harlow an amazing 5 stars! We are delighted to hear that you had a great time and got to take advantage of our deals. Hope to see you again soon.
Take care,
Kirsty
Welcoming place
Nice clean place. Plenty of bowling balls available. Greated with a smile and a welcome greating.
February 3, 2026
Reply from Tenpin - Harlow
Hi Helen, thank you so much for the brilliant 5* rating and review of Tenpin Harlow. We are pleased to hear you have a nice time during your recent visit. We look forward to welcoming you back again in the future!
Take care,
Kirsty
Mixed
It was a good experience although the food order was messed up, twice. Seemed a bit chaotic and disorganised at the bar albeit staff were friendly .
January 25, 2026
Reply from Tenpin - Harlow
Hi Linda, thank you for taking the time to review Tenpin Harlow! We're glad that you had a good experience but are sorry to hear that there had been issues with your food order. We will ensure your feedback is passed on to our team for future improvements to be made. We hope to see you back again soon! Best wishes- Adelaide
Reply from Tenpin - Harlow
Hello. We're so happy you had a very nice and fun day out! We appreciate your positive feedback and thank you for sharing. We do hope to see you again soon here at Harlow. Many Thanks - Kimberley
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