I booked online for the Harlow branch which was straightforward and easy to do. There were loads of different activities available and the staff were welcoming and friendly, we will be visiting again... See more
Company replied
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See what reviewers are saying
Helpful friendly staff everything went smoothly on this occasion , clean premises, game was on time I will definitely recommend going here and will be back again
Company replied
We had a great time at Tenpin Harlow. My son and I spent an hour playing pool, and at just £7 it was excellent value for money. The tables were in good condition, the venue was clean, and the atmosphe... See more
Company replied
I’ve been bowling for a long time, and those pins were probably way too heavy! In fact, getting a strike was almost impossible... As for the food, it was literally terrible quality—frozen pizza, likel... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
32B Terminus Street, Harlow, CM20 1EY, Harlow, United Kingdom
- 0333 034 6100
3.9
Great
94 reviews
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Reply from Tenpin - Harlow
Hi Gary
We're sorry to hear about the issue with getting a bottle of lime. We'll address this with the team. Best wishes - Clare.
Reply from Tenpin - Harlow
Hi Tiffany, what a fabulous 5* review of Tenpin Harlow! We are so pleased you had a great time with your friend and we can't wait to see you again soon and hopefully this time you will also get a double strike ! Best wishes - Mel
Reply from Tenpin - Harlow
Hi Meenah, thank you for leaving such a wonderful 5* review of Tenpin Harlow! We are delighted you had a great time and enjoyed the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Harlow
Hi there, thank you for the 5* review for Tenpin Harlow! It's lovely to hear that your party experience went well and that our team had provided a good service. We hope to welcome you back again soon! Best wishes - Adelaide
Had a fab time ten pin bowling and had…
Had a fab time ten pin bowling and had a few drinks after, very happy times
May 13, 2026
Reply from Tenpin - Harlow
Hello Claire,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We're happy to hear that you had a fantastic time bowling and enjoyed drinks afterward! Thank you for sharing your positive experience with us. We appreciate your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Last Sunday my daughter had her…
Last Sunday my daughter had her birthday party there. Everything goes smoothly, and staff is very friendly!
May 6, 2026
Reply from Tenpin - Harlow
Hi Dawid, thank you very much for taking the time to leave such a wonderful 5* review of Tenpin Harlow! We are so pleased you had such a fabulous time celebrating your daughters' birthday and it ran smoothly whilst receiving excellent customer service! We do hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Amazing I love this bowling alley…
Amazing I love this bowling alley really enjoy it here.
April 29, 2026
Reply from Tenpin - Harlow
Hi Blake, thank you for leaving Tenpin Harlow a fantastic 5* rating. We are thrilled to hear you always enjoy your time with us and we can't wait to see you again soon! Best wishes - Kaylee
Friendly and helpful staff.
May 6, 2026
Reply from Tenpin - Harlow
Hi Kate, thank you so much for the 4* review of Tenpin Harlow. We can't wait to welcome you again soon! Best wishes, Jade
Reply from Tenpin - Harlow
Hello Rob,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We are delighted that a great time was had by all and we look forward to welcoming you back again soon. All the best ~ Laura
Birthday party
We had a birthday party and i can't express our host Alex was. We had an amazing experience at the bowling alley, thanks to Alex. She went above and beyond to make sure everything ran smoothly and that we were all having a great time. From the moment we arrived, she was friendly, attentive, and incredibly helpful. Nothing was too much trouble for her, and her positive attitude really made the whole experience even more enjoyable. We truly appreciated her effort and would definitely come back again because of the excellent service!
I would only suggest the kitchen staff, try not to burn the pizza's
April 25, 2026
Reply from Tenpin - Harlow
Hi Selim,
Thank you for your 4* review at Tenpin Harlow! It's great to hear you've had such a fantastic time on your recent visit for a birthday party. We are delighted you found the staff to be so helpful and friendly, we will ensure this is passed across to the correct team. We hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph
My Granddaughter had a lovely birthday…
My Granddaughter had a lovely birthday at ten pin bowling in Harlow
Staff were very helpful
April 29, 2026
Reply from Tenpin - Harlow
Hi Sue
We're happy your Granddaughter enjoyed her birthday at Tenpin Harlow! It's great to hear our staff were helpful. Thank you for your positive feedback! Best wishes - Clare
This was a small party of 5 children…
This was a small party of 5 children celebrating a six year old’s birthday. The bowling was fine, however the party ‘host’ was very lacklustre in her approach to making sure the children had a good time. For example, she came to our party with some balloons, looking as happy as a condemned prisoner, said ‘sword or dog?’ to the kids, and made a very unenthusiastic balloon sculpture for each of them. She then promptly walked off, with no attempt to engage the kids, and barely a smile. When the kid’s food arrived, their pizza’s were given to each of them while they were sitting waiting for their turn to bowl, on the bench at the bowling lane. I was expecting the kids would drop their food, as it wasn’t served to them at a table, and they were eating out of a pizza box balancing on their knees. It is only because I walked back from the bar, that I noticed a table had been reserved for the kids, but we were not told this by anyone, and the kids had finished eating by then. The strict adherence to the 12.00 finish time was also rather unnecessarily harsh, and it would’ve been nice to be given a short warning that the time was nearly up. The kid’s had one more turn each to complete the game, but at 12.00 sharp, the session was abruptly halted. The scores were wiped, the lane side barriers were lowered, and the pins were knocked down. Although this is technically fine, letting a few small kids finish their game, in a practically empty bowling alley, would have left a more positive impression on us, but instead, we felt like it was a case of ‘we’ve got your money now, so clear off.’
April 21, 2026
Reply from Tenpin - Harlow
Hello Laura, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Harlow. We are pleased to hear that everyone enjoyed the bowling game. However, we are disappointed to hear the service that you received during the party. If you would like to discuss your recent visit with us further. Please do reach out to us via customer.feedback@tenpin.co.uk. We do hope to see you again soon. Many Thanks - Kimberley
Great time booking easy
April 15, 2026
Reply from Tenpin - Harlow
Hi Elizabeth
We appreciate your feedback and are glad booking was easy for you. We hope to see you again soon. Best wishes - Clare
Really good service
Really good service, arrived slightly early as advised and was allocated our lane and waited for the previous players to finish. As we had ordered food alongside our game we were asked if we wanted it after our games or brought to our lane so I asked for it to be brought to our lane and it arrived hot and fresh within about 15 minutes.
Staff are always friendly and welcoming and the regular patrols of the lanes means empty glasses, etc are removed quickly
April 15, 2026
Reply from Tenpin - Harlow
Hello Iain,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We're glad you enjoyed your visit and appreciate your positive feedback! It's great to hear that you found our service efficient and our staff friendly. We're happy that your food arrived promptly and that our team ensured your lane was kept tidy. We look forward to welcoming you back again soon. All the best ~ Laura
I booked for a group of my daughters…
I booked for a group of my daughters friends for her birthday
They all had fun
Everything was great except that the some of the slushy favourites where not available
But all in all
Good fun
April 15, 2026
Reply from Tenpin - Harlow
Hello Angela,
Thank you for taking the time to rate Tenpin Harlow 4 stars. We appreciate your feedback and are glad to hear that your daughter and her friends enjoyed her birthday at the venue. We are sorry the slushy favourites were out of stock. We look forward to welcoming you back again soon and that your next experience is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Harlow
Hi Anthony
We appreciate your fantastic five-star review! It's great to hear that our helpful and understanding staff made your visit a positive one. Best wishes - Clare
Lane was ridiculously dirty
Lane was ridiculously dirty, glasses, food boxes, rubbish, crisps all over the floor. Told staff memember who said 'oh sorry' but then nobody came to clean it. We had to move things ourselves and the crips covering the floor made it very slippery. Ordered a cheese pizza and a pepperoni pizza. Lady came and slammed them down on the table and walked off without a single word. Both were cheese, my son (who's birthday it was) won't eat plain cheese. Told them one was wrong they took one away and took 15 minutes to bring a new one, by this time the first pizza was stone cold. Dirty, unhelpful and rude staff!
April 10, 2026
Reply from Tenpin - Harlow
Hello Charlotte,
Thank you for taking the time to rate Tenpin Harlow 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the lane's condition, the pizza order error, and the service you received. We'll address these issues with our team to ensure a better experience for our guests in the future. Please contact customer.feedback@tenpin.co.uk with "Review" in the subject line, so we can investigate further. All the best ~ Laura
Superb staff!
It was easy to book online and the venue was very clean and tidy. The food was a little underwhelming, but totally edible, the stand out feature of our visit was the staff. They were welcoming, polite and very kind - making a fuss of my son and generally being a real asset to the company.
April 15, 2026
Reply from Tenpin - Harlow
Hello JW,
Thank you for taking the time to rate Tenpin Harlow 4 stars. We're happy to hear booking was easy and that you found the venue clean. We appreciate your feedback on the food and are so pleased the staff made your visit special. We appreciate you taking the time to share your experience. We hope to welcome you back again soon and that your next experience is a 5 star one. All the best ~ Laura
Alright place if you like chavs, queues and overprice rubbish food
Alright place if you like chavs and feral kids running around 👍
No bowling alleys available for almost an hour. £25 karaokee for 30 mins, and scrambling queues for a pool table is absolutely ridiculous 😂 Lift to the place smelled of p*ss. Security on the door says all you need to know before you even enter. Staff were struggling but were nice enough and doing their best.
Absolute dive and the food was overpriced trash. Would give 0 stars if I could. Won't ever be returning, and won't ever recommend.
April 4, 2026
Unprompted review
Reply from Tenpin - Harlow
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Harlow. We are sorry to hear that your recent visit was not as enjoyable as we would have liked it to have been. We will pass your comments onto our team so we can look into your feedback. If you would like to discuss this with us further, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Upgraded the lane to have the food…
Upgraded the lane to have the food included deal. If I had paid £8.95 for the chicken burger and chips would have been very disaapointed. Burger and Chicken burger had no garnish, sauce or anything.
March 29, 2026
Unprompted review
Reply from Tenpin - Harlow
Hi Ian, thanks for leaving Tenpin Harlow a rating and review! We're sorry to hear that the burger lacked garnish and sauce and that it didn't reach our usually high expectations. We'll ensure this is passed to the correct teams for future improvements to be made. We greatly appreciate your feedback, and we can't wait to see you again soon! Best wishes - Rosie
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