The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more

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Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... See more
Company replied
Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend
Company replied
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
13 Merrion Way, Leeds, LS2 8BT, Leeds, United Kingdom
- 0333 034 6100
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New look
I was fascinated by the new look. It looks much more elegant. I'll be going there more often.

Reply from Tenpin - Leeds
Great experience
Great experience. Lola made it very good, with her clues and way of getting involved. Thoroughly enjoyed it! And we escaped with time to spare 🎉

Reply from Tenpin - Leeds
Great place & the staff were really…
Great place & the staff were really nice & polite can highly recommend

Reply from Tenpin - Leeds
Nice lady organised the stair lift for…
Nice lady organised the stair lift for me, including the wheelchair.

Reply from Tenpin - Leeds
We checked in which was OK
We checked in which was OK, got to our table , I had to ask the staff to clean it , it was very quiet so they was no reason for them to not clean the tables , glass was absolutely filthy print marks all over it , the toilets smelt , apart from that was OK

Reply from Tenpin - Leeds
Staff were welcoming and friendly…
Staff were welcoming and friendly provided good customer service.
It was also a very clean establishment when we visited 😊

Reply from Tenpin - Leeds
Not the best 10 pin bowling experience
The borders struggled to come up. The balls got stuck in the end gutter. The pizzas took ages to arrive. The staff didn't respond to the service request. However, once we found them and asked to help they did so.

Reply from Tenpin - Leeds
A fantastic experience to Tenpin the…
A fantastic experience to Tenpin the other for an enjoyable evening bowling with Friends we have been regular customers for a length of time and will continue to do. Can't Fault.

Reply from Tenpin - Leeds
Fun time bowling for daughter and…
Fun time bowling for my daughter and get friends, they loved it

Reply from Tenpin - Leeds
Try somewhere else
Very slow bar service - clearly not enough staff on shift. Karaoke rooms were uncomfortably hot with air conditioning units that didn’t work efficiently enough. Very long queues at reception any help or support was needed.

Reply from Tenpin - Leeds
A 10 for staff, cleanliness, attention and the escape room!
Me, my girlfriend and my best friend went to do an escape room. The HM Titanic was brilliant, we beforehand had to book but we did this in person with one of the staff members called Freya. She was wonderful. After we booked, we had an hour and half wait time. So we went for some food and drinks and came back, Freya was our host and she was very attentive with any help or queries and might I say great with her sense of humour. My final verdict for Tenpin are: 10 for staff, 10 for cleanliness, 10 for booking process, 10 for location and an absolute 10 for the escape room we smashed through.

Reply from Tenpin - Leeds
Not enough staff to had to go get our…
Not enough staff to had to go get our drinks even tho we offered to the lane. One of the bumpers didn’t work until half way through the first game. Nut issues we’ve had before - probably needed more staff for half term- wasn’t even that busy.

Reply from Tenpin - Leeds
Great venue just a couple issues with…
Great venue just a couple issues with the lane which did get sorted but eventually we had to move lane which was annoying and lost one us a good score in their round
We will return as the venue was lovely and staff were helpful

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
You get what you pay for I guess
The price on a Tuesday is excellent value, but the staff seem not to care or have much urgency about doing their actual job. We were stood waiting for someone to check us in for our lane for at least 5 minutes while 4 members of staff were chatting away at the bar area. It also took almost 20 minutes for our drinks to arrive at the lane, which was almost a full game of bowling. We actively had to slow down and stop bowling to ensure we had not finished our game before the drinks came

Reply from Tenpin - Leeds
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