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Tenpin - Milton Keynes Reviews 

198
TrustScore 4 out of 5

4.1

1 Grafton Gate East, MK9 1AH Milton Keynes, GB


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See what reviewers are saying

Rated 3 out of 5 stars

It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... See more

Company replied

Rated 5 out of 5 stars

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 1 Grafton Gate East, MK9 1AH, Milton Keynes, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

198 reviews

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4.1

All reviews

(198)

11,238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Was really good just not very organised…

Was really good just not very organised my party helper kept wondering off. I wasn't sure what I was doing next. Kids had a lovely birthday party tho

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hi Lisa, thank you for taking the time to leave a review of Tenpin Milton Keynes. We're pleased to hear the children had a lovely time at the party. Our party hosts are not dedicated but we will ensure this feedback is passed on to the correct teams.
Take care,
Kirsty

Rated 5 out of 5 stars

The kids loved the bowling

The kids loved the bowling they had a great time. Was a great experience for them. Had loads of fun and giggles. The staff were friendly and helpful too.

April 8, 2026
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Reply from Tenpin - Milton Keynes

Hi there. Thank you so much for this 5* review of Tenpin Milton Keynes. It's so kind of you to send us this feedback, and we can't wait to welcome you back again soon! Best wishes, Jade

Rated 5 out of 5 stars

All good got on the lanes on time got…family bowling day out

All good got on the lanes on time got offered drinks all good

April 8, 2026
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Reply from Tenpin - Milton Keynes

Hello Christine, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Milton Keynes. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

great staff

great staff, fun time had by all of us

April 6, 2026
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Reply from Tenpin - Milton Keynes

Hello Martin. Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you all had great fun and found our team amazing. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Bowling area was great and the lights…

Bowling area was great and the lights were good too, the food could be alittle better but best bowling I’ve been too

April 8, 2026
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Reply from Tenpin - Milton Keynes

Hello Marcus. Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Milton Keynes. We do hope to see you again very soon! Best Wishes - Kimberley

Rated 4 out of 5 stars

Helpful staff members and waiters

Helpful staff members and waiters

April 8, 2026
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Reply from Tenpin - Milton Keynes

Hi there. Thank you so much for rating Tenpin Milton Keynes 4*! It's great to hear the staff were helpful. We hope to see you again soon. Best wishes, Jade.

Rated 3 out of 5 stars

Good atmosphere

Good atmosphere.
Food very overpriced for what you get and the quality is like school dinners.

April 8, 2026
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Reply from Tenpin - Milton Keynes

Hello Adam. Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Milton Keynes. We are so pleased to hear that you enjoyed the atmosphere during your visit. We will pass your comments onto our team regarding the food. We do hope to see you again soon. Many Thanks - Kim

Rated 5 out of 5 stars

very fun

very fun, good food.

April 8, 2026
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Reply from Tenpin - Milton Keynes

Hi Tonisha,

Thank you for your lovely 5* review at Tenpin Milton Keynes! It's great to hear you've had such an amazing time whilst on your recent visit to us. It great to hear your feedback and we hope to welcome you back again very soon! Best wishes- Steph

Rated 2 out of 5 stars

Tried to kick us out for no reason!

It was a group of 7 of us celebrating an important birthday that had been pre-booked. We were never made aware of the time limit that we had; it was not in the email confirmation, and nobody informed us at check-in. We were about to start our second game when a member of staff came to say we overran and they were going to shut our game off. When we explained to them that at no point were we told how long we had, they did not want to listen, it was only by bringing up the email confirmation that had NO time limit that they let us continue. There was no apology, or any form of compensation. Completely ridiculous, and fair to say we left unimpressed.

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hello Aimie, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that you were not made aware of the time frame for your booking. And due to this, you were unable to play your second game. We will pass your comments onto our team so we can look into this. However, if you would like to discuss your recent visit with us further, please do reach out to our team on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, staff very helpful

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hi Claire, thanks for leaving Tenpin Milton Keynes a lovely 5* rating and review! We're delighted you had such a wonderful experience and that our staff were so helpful! We appreciate your 5-star rating and hope to see you again soon. Best wishes - Rosie

Rated 5 out of 5 stars

Fantastic place

Fantastic place. We went 1st time to celebrate daughter's birthday. She and her friends enjoyed the place.

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hi Swati, thank you very much for the lovely 5* review of Tenpin Milton Keynes! We are so happy to hear you had a great first visit to celebrate your daughters birthday and we can't wait to welcome you back again soon for another 5* experience! Best wishes - Mel

Rated 4 out of 5 stars

It was great fun

It was great fun but he lane glitched a few times and allowed extra goes sometimes. Food was ok, basic but a great deal with 2 games and a burger meal for £10! Came out hot and was pretty tasty.

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hi Ayesha, thank you very much for the lovely 4* review of Tenpin Milton Keynes! We are delighted you had a great time and were able to book one of our many brilliant deals and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

An awesome experience

An awesome experience. Staff were very friendly and helpful. A very inclusive environment.

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hi Nana
We're happy you had an awesome experience and found our staff friendly and helpful. It's great to know you felt our environment was inclusive. Thanks for your review! Best wishes - Clare

Rated 4 out of 5 stars
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Suresh, thank you for the 4* rating of Tenpin Milton Keynes. We're delighted to hear that the children had an enjoyable experience. We appreciate your kind feedback!
Take care,
Kirsty

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

April 1, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Spencer, thank you for the 5* rating and review of Tenpin Milton Keynes. We're pleased to hear you had an enjoyable experience and that the team were friendly and helpful. We appreciate your kind feedback.
Take care,
Kirsty

Rated 5 out of 5 stars

Great place for kids and so many things…

Great place for kids and so many things to do in arcade as well.

April 1, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Khyati, thank you for the lovely 5* rating of Tenpin Milton Keynes. We are thrilled that you had a great time and loved that there was lots to get involved in! Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Clean and great bowling

Booked in quickly, lane was ready and clean. Staff on hand for support and to get drinks etc when required

March 31, 2026
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Reply from Tenpin - Milton Keynes

Hello there, thanks for your 5* review! We value your feedback and we are thrilled you had a great experience. We hope to see you back again soon. Best wishes, Jade

Rated 3 out of 5 stars

The staff were slow to take action and…

The staff were slow to take action and I needed to ask for same requests a couple of times. The place was too noisy.

April 1, 2026
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Reply from Tenpin - Milton Keynes

Hi Semmy, thank you for your review of Tenpin Milton Keynes! We are sorry to hear that the service was slow on your recent visit and that you found in too noisy! Your feedback is really important to us as this allows us to make improvements where needed. Please be assured all will be fed back and in the meantime we do hope this will not stop you from visiting us in the future! Best wishes - Mel

Rated 5 out of 5 stars

The staff were understanding

The staff were understanding
The staff were reasonable with the amount of people

March 27, 2026
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Reply from Tenpin - Milton Keynes

Hi Danny,

Thank you for your fantastic 5* review at Tenpin Milton Keynes! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to see you found the staff very understanding and look forward to welcoming you back again very soon! Best wishes- steph

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