Great night bowling, not only was my date exceptionally pretty, I also won both games, total annihilation in game 1, mild annihilation in game 2, she seemed to think lane 1 was a little dodgy but I... See more
Company replied
Location
Switch location10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ Redditch, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Venue great, great pizza - tasted home made and helpful staff on the counter and on the central phone number. Minus 1 star as unable to book online over several days - error message but with phone... See more
Company replied
We came to play all 3 escape rooms, with arcade games and lunch in between. The games master was friendly and did a great job with the initial security briefing; however, it became apparent du... See more
Company replied
9 of us booked 2 games of bowling with a burger and fries. Only 7 of us turned up and did ask for maybe a drinks voucher as a goodwill gesture, but was declined which I suppose is understandable. The... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ, Redditch, United Kingdom
- 0333 034 6100
4.6
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
James was our party host at Redditch
James was our party host at Redditch, he was fab, very friendly and super with the children, credit to your company
April 15, 2026
Reply from Tenpin - Redditch
Hi Gail,
Thank you for your lovely 5* review at Tenpin Redditch! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Well organised
Well organised. Lane ready. Nice welcome. Good morning. Wish it was a bit cheaper.
April 15, 2026
Reply from Tenpin - Redditch
Hi Sandra,
Thank you for your fantastic 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to is. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Great family fun
Always have great fun at Tenpin. Great family friendly activity, staff very nice too.
April 8, 2026
Reply from Tenpin - Redditch
Hi Sian,
Thank you for your fantastic 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Really enjoyed valuable family time… Mollie was really pleasant and helpful
Really enjoyed valuable family time here !!! Kids love it
April 8, 2026
Reply from Tenpin - Redditch
Hi Lee, thank you for the lovely 5* rating of Tenpin Redditch. We are delighted to hear that you enjoyed valuable family time and the kids loved it too. We also appreciate the comments regarding this member of staff. We will be sure to pass these comments on! We hope to see you again soon for another 5* experience. Best wishes, Jade
The staff were friendly and helpful
The staff were friendly and helpful. We all had a great time
April 8, 2026
Reply from Tenpin - Redditch
Hi there, thank you for leaving Tenpin Redditch a lovely 5* rating. We are so glad to hear everyone had a good time and that our staff had a positive impact on your visit. We look forward to seeing you again soon! Best wishes - Kaylee
Reply from Tenpin - Redditch
Hi Samantha, thank you for your 5* review of Tenpin Redditch. We're thrilled to hear the staff were friendly and you found it easy to book with us! We can't wait to welcome you back again soon. Best wishes, Jade
Staff were so friendly & helpful with…
Staff were so friendly & helpful with any queries
April 8, 2026
Reply from Tenpin - Redditch
Hi Dilly, thank you so much for the excellent 5* review of Tenpin Redditch! We are really pleased to hear the staff were friendly, we can't wait to see you again soon for another 5* experience! Best wishes, Jade
Reply from Tenpin - Redditch
Hi Laura. Thanks for rating Tenpin Redditch 4*! We hope to see you again soon for another great experience. Best wishes, Jade
welcoming helpfull staff..clean...nice…
welcoming helpfull staff..clean...nice atmosphere
April 8, 2026
Reply from Tenpin - Redditch
Hi Michelle. Thank you so much for this 5* rating and the lovely review. We will be sure to pass these comments on. Best wishes, Jade
We had a lovely evening bowling as a…
We had a lovely evening bowling as a family. Venue was very clean and tidy, staff were friendly and helpful. We've been here a few times and every time has been a good experience. Highly recommended.
April 8, 2026
Reply from Tenpin - Redditch
Hi Michelle,
Thank you for your fantastic 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Quick booking and friendly staff.
April 1, 2026
Reply from Tenpin - Redditch
Hi Linda, thank you for taking the time to leave a 5* rating and review of Tenpin Redditch. It's great to hear that you found the booking process to be smooth sailing and enjoyed your time spent with us. Thank you for your kind words.
Take care,
Kirsty
Helpful GAs got a better fit ball for…
Helpful GAs got a better fit ball for husband. Kids had great fun. Staff helpful and friendly. Definitely returning!
April 8, 2026
Reply from Tenpin - Redditch
Hi Elizabeth
We're happy our GAs helped find a better fit ball! It's great the kids had fun and that you found our staff helpful and friendly. We appreciate your intention to return! Best wishes - Clare
Reply from Tenpin - Redditch
Hello, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Redditch. We would love to hear how we can gain that final star from you. We do hope to see you again soon. Many Thanks - Kimberley
Such a fantastic place so family…
Such a fantastic place so family friendly so clean and the staff are so nice and helpful
April 8, 2026
Reply from Tenpin - Redditch
Hi there, thank you for rating Tenpin Redditch 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
We played darts first and the tracking…
We played darts first and the tracking on the board was out by one number to the left. So hit 20 and sxore 1.
There were also 2 nunbers (12 and 3) that just didnt work at all.
We let the staff know and they reset the tracking. This last about 3 minutes before being out again.
We then went to play pool and the balls didn’t release deapite payment clearing.
Not great at all.
April 3, 2026
Reply from Tenpin - Redditch
Hi Richard, thank you for taking the time to leave a review of Tenpin Redditch! We are very sorry to hear that there was an issue with both activities played and we will be certain to pass this on to the team to ensure improvements are put in place! We hope in the meantime, this will not deter you from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel
Bowling Lanes are great, but environment too noisy
Bowling Lanes are great - the only gripe for me is the amount of noise coming from the music system and arcades areas. It's a pity really because I would only use the facility for bowling. So the rest of the environment kills it for me
April 8, 2026
Reply from Tenpin - Redditch
Hi John, thanks for leaving a rating and review for Tenpin Redditch! We appreciate your feedback on the bowling lanes. We're sorry the noise level impacted your experience, and we'll ensure your feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Reply from Tenpin - Redditch
Hi Rebecca,
Thank you for your fantastic 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Escape room
Escape room
The games master for our escape room was helpful and explained all the rules to us. Thank you
April 1, 2026
Reply from Tenpin - Redditch
Hi Charlotte, thanks for leaving Tenpin Redditch a fabulous 4* rating and review! We're happy to hear that our games master was helpful and clearly explained the rules. Thank you for your positive feedback; we appreciate it and we hope to see you again in the future! Best wishes - Rosie
Reply from Tenpin - Redditch
Hi April, thank you for the amazing 5* review of Tenpin Redditch! We are so pleased you has the best time with your children and we look forward to welcoming you all back again soon! Best wishes - Mel
Highly recommend
Highly recommend, staff were so friendly and hard working. Only let down was the food, would rather pay more for better quality.
April 1, 2026
Reply from Tenpin - Redditch
Hi Gemma, thank you for the lovely 5* review of Tenpin Redditch! We are really happy to see you had a great time and would recommend us and we also take on board your feedback on food! Please be assured all will be passed on for future improvements and we hope to see you again soon! Best wishes - Mel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.