Great night bowling, not only was my date exceptionally pretty, I also won both games, total annihilation in game 1, mild annihilation in game 2, she seemed to think lane 1 was a little dodgy but I... See more
Company replied
Location
Switch location10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ Redditch, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Venue great, great pizza - tasted home made and helpful staff on the counter and on the central phone number. Minus 1 star as unable to book online over several days - error message but with phone... See more
Company replied
We came to play all 3 escape rooms, with arcade games and lunch in between. The games master was friendly and did a great job with the initial security briefing; however, it became apparent du... See more
Company replied
9 of us booked 2 games of bowling with a burger and fries. Only 7 of us turned up and did ask for maybe a drinks voucher as a goodwill gesture, but was declined which I suppose is understandable. The... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ, Redditch, United Kingdom
- 0333 034 6100
4.6
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant place
Absolutely brilliant place. Kids love it. Staff there are fantastic as are customer service if you call them. Absolutely faultless.
April 15, 2026
Reply from Tenpin - Redditch
Hi there, thank you for the amazing 5* review for Tenpin Redditch! We're so glad to hear that you enjoy visiting with your family and that our team provide a fantastic service. We will be sure to pass on your kind feedback and we hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Redditch
Hello Matthew,
Thank you for taking the time to rate Tenpin Redditch 4 stars. We're glad you enjoyed the atmosphere and found our staff helpful. Thank you for your positive feedback. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Lovely place nice and clean staff was…
Lovely place nice and clean staff was lovely and friendly too
May 6, 2026
Reply from Tenpin - Redditch
Hi Emma,
Thank you for your lovely 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly we will ensure this is passed across to the correct team. Best wishes- Steph
Reply from Tenpin - Redditch
Hi Claire. Thank you for rating Tenpin Redditch 5*! We can't wait to welcome you again soon. Best wishes, Jade
Loads of fun and great price offers
Prices on Tuesdays are fantastic, our bowling and drinks were 50% off!
The decor in there is cool and adds to the fun. Redditch has needed something like this for so long. Go and use it!
May 5, 2026
Reply from Tenpin - Redditch
Hi Rhys, thanks for leaving a rating and review for Tenpin Redditch!
We're happy you enjoyed the fantastic Tuesday prices and cool decor! It's great to hear that our venue is a welcome addition to Redditch, and we appreciate your recommendation. Thanks for your positive feedback! We hope to see you again soon! Best wishes - Rosie
Reply from Tenpin - Redditch
Hello Ben,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We're happy to hear that booking was easy and your kids laser tag party went smoothly! Thank you for your positive feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Reply from Tenpin - Redditch
Hi Haxel, thanks for leaving a rating and review for Tenpin Redditch! We're delighted you had a fantastic party! It's great to hear our hosts were amazing. Thank you for your 5-star review; we appreciate it! We hope to see you again soon! Best wishes - Rosie
Visited on April 25th as a birthday…
Visited on April 25th as a birthday treat. Having booked in advance I annoyed that our lane was being used by another party as over spill. I had to search for a member of staff to get us moved. We were there 15 mins before the booking, as requested on the booking email, whilst waiting for our party to arrive a member of staff came over with the food we had ordered. I explained it was too early and we were waiting for others. She just left the food and went to walk off!! I had to get her back to take the food away and explained we would prefer it after the game.
All in all a nice place but the staff etc are just teenagers who are just following a ‘tick box’ step by step on what to do. Which isn’t great when you are paying over £100 for an hours bowling and a few chicken nuggets
April 29, 2026
Reply from Tenpin - Redditch
Hi Sarah
We appreciate you taking the time to share your experience with us. We're sorry to hear your lane wasn't ready and about the food service issues. We'll address your comments with our team. Best wishes - Clare
First time attending
First time attending, bowling was really good had a fab time. The guy behind the bar was so helpful and really pleasant.
April 24, 2026
Reply from Tenpin - Redditch
Hello Louise, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time at our Tenpin in Redditch. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Lots of fun!
James!! He was incredible with the kids, made the experience so much easier and way more fun for them and for me! Highly recommend him and the experience.
April 21, 2026
Reply from Tenpin - Redditch
Hi Julia
We're happy to hear that the kids had fun! We appreciate your recommendation and are so glad the experience was easier and more fun for everyone. Thanks for your feedback! Best wishes - Clare
Reply from Tenpin - Redditch
Hello Joshua,
Thank you for taking the time to rate Tenpin Redditch 5 stars. Thank you for your wonderful five-star rating! We're so glad booking was easy and our staff were polite and helpful to you. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Best Bowling Experience
Lovely friendly staff, including our Host Gem. The lanes are new so the balls don't veer off in a different direction unlike at Rubery location which needs refurbing there lanes. The bowling is fun, but would be nice too see some music videos on the TV's also not just sport! (Suits men!)
Plenty of toilets although they do need more than one hand dryer or other options to dry hands. Arcades games are good, just be nice to have the Zebra horse racing ones back, my girls loved them previously and would go on 3 or 4 times.
Parking is easy in Car Park 1. Would recommend to others especially for parties which we recently attended for a friends party in March and it was a Sat morning but the whole Centre is parties, they do dancing with the party groups to music, ballon animals and the Birthday child recieves a cute pressie. Plus you can bowl as much as you can achieve in 2 hours which was good too!
April 21, 2026
Reply from Tenpin - Redditch
Hi Cheryl
We're happy to hear that you enjoyed your visit and found our staff friendly. We appreciate your feedback about the music videos and hand dryer options. We'll consider your suggestion regarding the Zebra horse racing arcade games. We're glad the party experience was enjoyable! Best wishes - Clare
Amazing value for money
April 21, 2026
Reply from Tenpin - Redditch
Hello Justin,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We're happy to hear that you feel you received amazing value for the money. Thank you for your positive feedback and hope to welcome you back again soon. All the best ~ Laura
Been a few times bowling really good
Been a few times bowling really good, my daughter had a birthday there and loved it x
April 15, 2026
Reply from Tenpin - Redditch
Hi, thank you for the lovely 5* rating of Tenpin Redditch. It's great to hear you have enjoyed your recent visits to Tenpin and that your daughter had a great time celebrating her birthday! Hope to see you again soon!
Take care,
Kirsty
Reply from Tenpin - Redditch
Hi Samantha, thank you for taking the time to leave Tenpin Redditch an awesome 5* rating and review! We look forward to seeing you again in the future! Best wishes - Rosie
1 hour of bowling and a 12inch pizza is…
1 hour of bowling and a 12inch pizza is what I paid for. The pizza was 10inch and was terrible.
April 15, 2026
Reply from Tenpin - Redditch
Hello Trevor,
Thank you for taking the time to rate Tenpin Redditch 3 stars. We appreciate your feedback and regret that the pizza did not meet expectations. We'll review our pizza size and quality to ensure improvements. All the best ~ Laura
Very straight forward booking progress
Very straight forward booking progress, staff really helpful when visited.
April 15, 2026
Reply from Tenpin - Redditch
Hi Christine, thanks for leaving a rating and review for Tenpin Redditch! We appreciate your 5-star rating! We're happy the booking process was straightforward, and our team was helpful during your visit. We hope to see you again soon! Best wishes - Rosie
First visit to Facility
First visit and was impressed by the area and what was on offer. Used the 10 pin bowling, pool, air hockey and some other of the things on offer. All reasonable priced and looked to be popular.
April 15, 2026
Reply from Tenpin - Redditch
Hi Colin, thank you for rating Tenpin Redditch a fabulous 5*! We're so pleased to hear that you had a great visit and that you enjoyed our fun activities. We look forward to welcoming you back again soon! Best wishes - Adelaide
Reply from Tenpin - Redditch
Hi Lynda, thanks for leaving a rating and review for Tenpin Redditch! We're glad you found our facilities clean and enjoyed the bowling area. Thank you for your positive feedback; we appreciate it! We hope to welcome you back again soon! Best wishes - Rosie
Great experience
Great experience! Love the Tuesday deal . However food could be better very bland
April 15, 2026
Reply from Tenpin - Redditch
Hi Annmarie, thanks for leaving a rating and review for Tenpin Redditch! We're glad you enjoyed the Tuesday deal! We appreciate your feedback and will ensure your feedback regarding the food is passed onto the correct teams. Thanks again for your review, we hope to see you again soon! Best wishes - Rosie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.