Venue great, great pizza - tasted home made and helpful staff on the counter and on the central phone number. Minus 1 star as unable to book online over several days - error message but with phone... See more
Company replied
Location
Switch location10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ Redditch, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An incredible end of year trip for our year 6 pupils, excellent food, great adaptations to make our pupils comfortable so they could work in their groups!! We cannot wait to return :)
Company replied
We came to play all 3 escape rooms, with arcade games and lunch in between. The games master was friendly and did a great job with the initial security briefing; however, it became apparent du... See more
Company replied
We arrived early but there was no wait for my booking to be allocated a lane. Friendly customer service, the whole place is kept clean and tidy. Love that they put on offers for bowling and food etc.... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ, Redditch, United Kingdom
- 0333 034 6100
4.6
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tenpin - Redditch
Hi Lyubov, thank you for the amazing 5* review for Tenpin Redditch! We're thrilled to hear that you enjoyed the facilities and we can't wait to see you again soon! Best wishes - Adelaide
Great place!
June 24, 2026
Reply from Tenpin - Redditch
Hi Roxana, what a wonderful 5* review of Tenpin Redditch! We are delighted to see you had such an enjoyable visit and we hope to welcome you back again soon! Best wishes - Mel
Jobe was top drawer, bowling good fun
Jobe was top drawer, brilliant throughout and enhanced our experience 10 fold. Bowling was good fun, and the TV and pool tables were a great addition to the evening.
June 17, 2026
Reply from Tenpin - Redditch
Hi Conor, thank you for leaving Tenpin Redditch an awesome 5* rating! We're so glad to hear you had such a fantastic time and that our team member enhanced your visit. It's wonderful that you enjoyed the bowling and additional amenities. We greatly appreciate your kind words, and we hope to see you again soon! Best wishes - Rosie
Always enjoyable
Always enjoyable. It was a little messy by our lane with rubbish on the side and floor.
June 4, 2026
Reply from Tenpin - Redditch
Hi Caron, thanks for leaving Tenpin Redditch a lovely 5* rating! We're glad you enjoyed your experience. We appreciate your feedback regarding the cleanliness and will address this with our team. We hope to see you again in the future! Best wishes - Rosie
I have always had a good experience at…
I have always had a good experience at this bowling entertainment place the staff are always very helpful and friendly and its definitely worth a visit!
June 9, 2026
Reply from Tenpin - Redditch
Hello Jenny,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We are so happy to hear you consistently have a great experience with us! It's wonderful to know our staff make your visits enjoyable. Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura
Great time most certainly recommend it.First time going there great evening…
First time going there great evening hhand service was excellent from the people who work there 🥰.
Will definitely be going there again and it's also will be a regular thing.
June 9, 2026
Reply from Tenpin - Redditch
Hi Ian,
Thank you for you amazing 5* review at Tenpin Redditch! It's great to see you've had such a lovely time and found the service to be excellent! We love to hear your feedback and hope to welcome you back again very soon! Best wishes- Steph
Staff & the venue are fab…awful food!
Staff & the place itself were brilliant, my daughter & I had a great time…the food on the other hand was terrible! Such a shame as they seem to have got everything else right & it’s great to have it in Redditch…finally something to do! Also…a 2p machine would be a great addition, the 10p one is good but you can’t play it for too long due to cost!!
June 3, 2026
Reply from Tenpin - Redditch
Hello Charlotte, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Redditch. We are pleased to hear that you found our team brilliant throughout your stay. However, we are disappointed to hear that the meals served let your visit down. We will pass your comments onto our team. We do hope to see you again soon. Best Wishes - Kimberley
Reply from Tenpin - Redditch
We appreciate your 5-star rating! We're glad you enjoyed the quick service, lane availability and helpful staff. Best wishes - Clare
Tenpin on a Tuesday
I was having a bad day, and ended up at Tenpin in the Kingfisher Centre in the middle of that Tuesday afternoon. Unusual time to go to a bowling alley, but as I said, it was an unusual sort of day! And you wouldn’t believe how it cheered me up. It’s a good thing there are places like that! I’d recommend Tenpin to any Redditch residents who are out for a good time, especially teenagers and students. Keep up the good work!
June 1, 2026
Reply from Tenpin - Redditch
Hi Joseph, thank you for the excellent 5* review for Tenpin Redditch! It is lovely to hear that you had a good time and that your visit to Tenpin had brightened your day. We really appreciate your kind feedback, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Reply from Tenpin - Redditch
Hello Amy, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Redditch! We are so pleased to hear that you had great fun. We do hope to see you again very soon. Many Thanks - Kimberley
daughter’s birthday party at…
We had our daughter’s birthday party at tenpin last week and had a wonderful time!
Party ran smoothly and the staff there were fabulous with the children and taking part in the party dances both before and afterwards.
Squash was unlimited and refilled regularly and staff dealt with any issues with ease and professionalism
Well done tenpin Redditch we will be back soon!
May 31, 2026
Reply from Tenpin - Redditch
Hi Melissa,
Thank you for your fantastic 5* review at Tenpin Redditch! We are delighted you've had such a lovely time whilst on your recent visit to us! It' s great to hear you found the staff to be so helpful with your daughter's birthday party. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Redditch
Hi Keith, what a brilliant 5* review of Tenpin Redditch! We are thrilled you had a fun visit and found our team really friendly and we can't wait to see you again soon for some more bowling fun! Best wishes -Mel
We went with the family the staff were…
We went with the family the staff were so polite and attentive! We had the best time will definitely be going back soon
June 3, 2026
Reply from Tenpin - Redditch
Hi Nadine,
Thank you for your fantastic 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to us! It's lovely to hear that the staff made you feel to welcome upon arrival and we hope to welcome you back again very soon! Best wishes- Steph
Thank you for a wonderful afternoon…
Thank you for a wonderful afternoon with my two daughters. They both had college and university off, so we met up for a much needed catch up and enjoyed a fantastic game of bowling together.
As a disabled visitor, I was pleased to find the bowling ramp easy to use, making it simple for me to join in the fun. The lift was also easily accessible for my walking frame, which made getting around stress-free.
After bowling, we spent some time in the arcades, which brought lots of laughter, smiles, and happy memories.
The staff were friendly, helpful, and accommodating throughout our visit, and the venue was clean and well maintained.
As it was a Friday during school hours, it was pleasantly quiet and the music volume was lower, which made for a more relaxed atmosphere.
We had a lovely time together and will definitely be returning. Thank you for helping make our family day so enjoyable.
May 27, 2026
Reply from Tenpin - Redditch
Hi Cherie, thank you so much for the 5* rating and review of Tenpin Redditch. We are so happy to hear you and your daughters had such a wonderful afternoon with us! It is fantastic that our accessible facilities made your visit stress-free and that you enjoyed bowling and the arcades. We look forward to welcoming you back for more family fun.
Take care,
Kirsty
I am a Foster carer and was booking for 6 siblings
I am a Foster carer and was booking for a party of 6 siblings.
I have never been to Tem pin Redditch and was a little apprehensive after reading some of the reviews.
The premises were very clean,the reception was great and the food was fantastic value.
The kids all had a great time and I wouldn't hesitate to recommend.
May 31, 2026
Unprompted review
Reply from Tenpin - Redditch
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin at Redditch. We are so pleased to hear that you enjoyed your recent visit to us and all the children had a great time too! We do hope to see you again very soon. Best Wishes - Kimberley
Reply from Tenpin - Redditch
Hi Jan, thank you for leaving Tenpin Redditch a fabulous 5* rating. We are thrilled to hear you had a great birthday celebrating with us! We hope to welcome you back again soon! Best wishes - Kaylee
Reply from Tenpin - Redditch
Hello Lbesr,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We are delighted to hear that you found the venue clean and the staff friendly. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
We came to play all 3 escape rooms
We came to play all 3 escape rooms, with arcade games and lunch in between.
The games master was friendly and did a great job with the initial security briefing; however, it became apparent during one of the rooms that he was managing multiple rooms at once, as he was taking a long time to respond to hint requests.
Apart from that, the rooms were enjoyable - fun genres and well thought out puzzles.
The arcade it well appointed and fun, although the prizes were a bit disappointing!
The food was terrible - I recommend eating elsewhere before you come.
It was still an enjoyable day out despite this. The escape rooms are worth doing!
May 27, 2026
Reply from Tenpin - Redditch
Hello Becci,
Thank you for taking the time to rate Tenpin Redditch 3 stars. We appreciate you sharing your detailed feedback about your recent visit. We are glad you enjoyed the escape rooms and found the puzzles well-thought-out. We are concerned to hear about the delay in hint responses and the food quality, and we will certainly look into these areas to improve our guest experience. We look forward to welcoming you back again soon and hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Good as allways
May 20, 2026
Reply from Tenpin - Redditch
Hi Michal, thank you for the 5* review for Tenpin Redditch! It's great to hear that you had a good visit and we can't wait to see you back again soon! Best wishes - Adelaide
Reply from Tenpin - Redditch
Hi Steven, thank you so much for the 5* rating of Tenpin Redditch. We're thrilled to hear you had a good experience and that the team provided friendly service. We hope to see you again soon for another fun time.
Take care,
Kirsty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.