Banner for Tenpin - Sheffield

Tenpin - Sheffield Reviews 87

TrustScore 4 out of 5

3.9

1-13 Angel Street, Sheffield, S3 8LN Sheffield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great trip with our Youth group, staff were friendly, patient and helpful from the moment we walked in, and the àctivities were fun and well run.

Company replied

Rated 1 out of 5 stars

I'd booked for my daughter's birthday with her friend and when she got the the staff member was rude as she needed an adult which it doesn't state when booking

Company replied

Rated 5 out of 5 stars

Fantastic results from the manager on duty that day. We had an issue with the bumpers for the kids as one wouldnt come up due to a break. Thankfully the manager was brilliant. She moved us to a differ... See more

Company replied

Rated 5 out of 5 stars

Have been many times since it opened - provides great value for money for activities and drinks. Staff are helpful and pleasant. Can book easily online or by walking in. Usually some good deals... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 1-13 Angel Street, Sheffield, S3 8LN, Sheffield, United Kingdom

  • 0333 034 6100

3.9

Great

TrustScore 4 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Laser party

Son went to a laser party here whilst was well received by all. During this time we also played on some of the games in the arcade. Looks a great set up and would come back to try some of the other games soon.

May 31, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Donna, thank you for the lovely 4* review for Tenpin Sheffield! It's great to hear that everyone enjoyed the laser tag party and our other fun activities. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Had a great experience!

Had a great experience! Quinn was phenomenal and made our experience all the much better! 10/10 would recommend the escape rooms!

June 3, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hello Kye, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin at Sheffield! We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

We went for birthday and really enjoy…

We went for birthday and really enjoy it . Played golf and an escape game .

June 3, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Drob, thank you for leaving Tenpin Sheffield a lovely 5* rating and review! We're so glad you enjoyed celebrating with us! We hope to see you again soon for more fun. Best wishes - Rosie

Rated 5 out of 5 stars

Great trip with our Youth group

Great trip with our Youth group, staff were friendly, patient and helpful from the moment we walked in, and the àctivities were fun and well run.

May 27, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Graham
Thank you for your fantastic 5-star review! We are so pleased to hear your youth group had a great time and found our team friendly and helpful. We hope to see you all again soon! Best wishes - Clare

Rated 5 out of 5 stars

Great party for 7 year old at…

Great party for 7 year old at Sheffield. Helpful hosts and very attentive to recurrent requests for more jugs of squash!
Kids enjoyed the party and food. Thanks

June 3, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hello Sophie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear the children loved the party with us. We will pass your lovely comments onto our team! We do hope to see you again very soon. Many Thanks - Kimberley

Rated 1 out of 5 stars

I'd booked for my daughter's birthday…

I'd booked for my daughter's birthday with her friend and when she got the the staff member was rude as she needed an adult which it doesn't state when booking

June 3, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Phillip, thank you for taking the time to review Tenpin Sheffield. We are very sorry to hear that there had been issues during your recent visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Sheffield' and we can pass this on to be looked into. Best wishes - Adelaide

Rated 4 out of 5 stars

Its always a nice time anytime I visit…

Its always a nice time anytime I visit Tenpin but the toilets are ridiculous, I must say but other than that. Its a pleasure

May 27, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi there, thank you for rating Tenpin Sheffield 4*! We're pleased to hear that you always have a nice time! We'll be sure to pass these comments on regarding the toilets, please accept our apologies for any disappointment caused. We hope to see you again soon. Best wishes, Jade

Rated 3 out of 5 stars

Lanes were incredibly small..

Lanes were incredibly small... barely fit 5 of us together... wifi/signal was very poor. Loud music and flashing lights made it hard to hear each other. Place felt empty yet very busy at the same time due to the music. Drinks overpriced. Not worth the money in my opinion as felt very overwhelmed the whole time. Was incredibly warm inside with all the lights. Only chose this over others as was in walking distance. Will most likely go elsewhere in future

May 18, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Charley, thank you very much for taking the time to leave a review of Tenpin Sheffield! We are very sorry to hear that you recent visit was not as enjoyable as we would have liked! Please be assured all of your feedback will be passed to the team and in the meantime, we hope you still consider visiting us in the future! Best wishes - Mel

Rated 5 out of 5 stars

Cosy Location

serene environment

May 17, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Anthony, thank you for leaving Tenpin Sheffield a lovely 5* rating and review! We're delighted to hear that you found our venue to be cosy and a serene environment. We greatly appreciate your kind words and hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Grand day out

Good offers on most days,plenty of things to do,great value for money.

May 20, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hello Andrew, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had a great time at our Tenpin in Sheffield. We are so pleased to hear that you found us good value for money. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Have been many times since it opened

Have been many times since it opened - provides great value for money for activities and drinks. Staff are helpful and pleasant. Can book easily online or by walking in. Usually some good deals on the bowling - 3 games for £10 and similar.

Noticed the past few times there have been some tech issues with some of the lanes we’ve been on and had to move. Maybe time for some maintenance. When issues are encountered staff quick to fix or to transfer to another lane.

Karaoke rooms good condition with plenty of choice, and thankfully sound proof. Good value. Table tennis also good value and good condition - tables could maybe benefit from a bit more space.

Overall brilliant venue in the centre of Sheffield, gives good value. Staff and bouncers all very pleasant.

May 13, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi there, thank you for taking the time to review Tenpin Sheffield! We're sorry to hear that there had been issues at the lanes during your visit however, we're pleased to hear that staff were able to quickly resolve the issues. It's great to hear that overall you are very pleased with this venue. We hope to welcome you back again soon! Best wishes, Jade

Rated 5 out of 5 stars

Good value kids party with excellent…

Good value kids party with excellent staff hosting and making things easy for you!

May 13, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Adam, thank you for the lovely 5* rating of Tenpin Sheffield. We are delighted to hear that you had a good time and found the team provided great service for the party. We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Easy to book and good reception

Easy to book and good reception

May 7, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Alan, thank you for the 5* review for Tenpin Sheffield! It's great to hear that you found it easy to book, and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Enjoyed it

Enjoyed it, lane ready on time, nice bar area too. Sky sports at the lane a big bonus. Glad we were downstairs as much quieter than up.

May 13, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Kirsty
We're happy to hear that you enjoyed your visit, especially the lane readiness, bar, and Sky Sports. We appreciate your feedback about the downstairs atmosphere. Best wishes - Clare

Rated 5 out of 5 stars

Great service and facility

Great service and facility

May 13, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hello David,
Thank you for taking the time to rate Tenpin Sheffield 5 stars. We appreciate your positive feedback and are so glad you enjoyed our service and facility. We hope to see you again soon! All the best ~ Laura

Rated 4 out of 5 stars

kids-juniors

It was really nice for kids-juniors. Just food need a bit bigger portions.

May 13, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Lucia
We're happy to hear that the kids enjoyed their time! We appreciate your feedback regarding the food portions, and we will consider this. Best wishes - Clare

Rated 3 out of 5 stars

We had 2 games of bowling which was a…

We had 2 games of bowling which was a good price just a shame they didn’t have enough staff. Our lights was broke and we see the pins very well. We put the service light on and no one came for nearly an hour. We was on our second game by the time anyone came and they couldn’t fix the problem anyway. Not blaming the staff but maybe if you have offers on you should have more working.

May 13, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Kirsty
Thank you for your feedback. We're sorry to hear about the lighting issue and the delay in service. We appreciate you bringing this to our attention, and we will look into staffing levels to improve our service. Best wishes - Clare

Rated 4 out of 5 stars

Ten pin has a good layout and options…

Ten pin has a good layout and options for food and drinks. Good bowling facilities and also has arcades. So a good visit for the whole family.

May 6, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Benjamin, thank you for the lovely 4* rating of Tenpin Sheffield. We are delighted to hear that you had a fun time and appreciate this feedback. We hope to see you again soon for hopefully a 5* experience. Best wishes, Jade

Rated 4 out of 5 stars

Great place to go just annoying when…

Great place to go just annoying when you have lane glitches like bars not going up & down or not moving to next player cos no pins have been hit.

May 6, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Louise, thank you so much for the lovely 4* review of Tenpin Sheffield! We are so pleased you had a nice time but we are sorry to hear there were some technical issues with your lane! We do hope this will not deter your from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel

Rated 3 out of 5 stars

Crap customer service

Nice place but customer service was lame, not given clear instruction as the where we were going, meal was nice but a dot of mayo on burgers was not adequate. Game machines took money but did not work

May 4, 2026
Tenpin - Sheffield logo

Reply from Tenpin - Sheffield

Hi Pamela, thanks for leaving a rating and review for Tenpin Sheffield! We are glad you found the venue to be nice but sorry to hear of any disappointment caused. We'll ensure that your comments are passed on to the correct teams for future improvements to be made. We always recommend speaking to staff if there are any issues. We hope to see you again soon! Best wishes, Jade

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look