Great place to go bowling haven’t done any other activities there though. On the bowling side there were no bowling balls with X - large finger holes upstairs, had this problem on a visit before but w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great atmosphere, staff were friendly and very approachable. The whole venue is easy to navigate around clean and tidy. The only gripe I have is that the QR code for the golf scoring didn't work so th... See more
Company replied
Everything went smoothly and the staff were good, welcoming and informative. While the food isn’t obviously isn’t high end restaurant it is good, decent and as expected. It stands up to other p... See more
Company replied
Fantastic results from the manager on duty that day. We had an issue with the bumpers for the kids as one wouldnt come up due to a break. Thankfully the manager was brilliant. She moved us to a differ... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
1-13 Angel Street, Sheffield, S3 8LN, Sheffield, United Kingdom
- 0333 034 6100
4.0
Great
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked an escape room and couldn’t have…
Booked an escape room and couldn’t have the one I’d booked ruined my birthday was gutted
February 20, 2026
Reply from Tenpin - Sheffield
Hi Susan
We are sorry to hear that your experience at Houdini's was not as you expected. Could you please email feedback@houdinisescape.co.uk with the subject "Review - Sheffield" and the details so they can reach out directly to you to discuss this. Best wishes - Clare
Reply from Tenpin - Sheffield
Hi Chloe, thanks for leaving a rating and review for Tenpin Sheffield! We're happy you had a great experience and a lot of fun. Thank you for your fantastic five-star rating; we hope to see you all again soon! Best wishes - Rosie
Super
Super! We bowled and did laser quest with 4 kids. Great value, vibrant, clean place, staff very chill. We’ll be back.
February 16, 2026
Reply from Tenpin - Sheffield
Hi Taz, thank you for leaving Tenpin Sheffield an excellent 5* rating. We are thrilled to hear you enjoyed bowling and laser quest with the children and that you feel our prices are great value. We look forward to welcoming you back again soon! Best wishes - Kaylee
Great bowling but the food was awful…
Great bowling but the food was awful unfortunately
February 16, 2026
Reply from Tenpin - Sheffield
Hello Helen,
Thank you for taking the time to rate Tenpin Sheffield 4 stars. We're glad you enjoyed bowling! We're sorry the food wasn't good. We'll look into improving our food quality. Thanks for your feedback. All the best ~ Laura
Reply from Tenpin - Sheffield
Hello MC,
Thank you for taking the time to rate Tenpin Sheffield 4 stars. We appreciate you sharing your experience with us! We are so glad you had a nice time with your family and that our team was helpful. We look forward to welcoming you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Great fun place
I booked this as my wife and son were visiting my daughter at Uni. The place was clean, we were welcomed and had a great time bowling. We ordered drinks which took a while but the nice lady explained she was on her own so understandable.
February 20, 2026
Reply from Tenpin - Sheffield
Hello Stephen, we are really pleased to see such a lovely 5* review of Tenpin Sheffield! We are so pleased to see you had some great family time when visiting your daughter at Uni and we really hope you will all visit again soon! Best wishes - Mel
Great customer service
Great customer service, very clean and tidy, good sensory for my Autistic daughter
February 17, 2026
Reply from Tenpin - Sheffield
Hello Khagan,
Thank you for taking the time to rate Tenpin Sheffield 4 stars. We appreciate your positive feedback and are so glad that you found our environment suitable for your daughter. We're happy you enjoyed our service and cleanliness. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Sheffield
Hi Amos, thank you for the lovely 5* rating for Tenpin Sheffield! We're delighted to hear that you had a great time and we hope to welcome you back again soon! Best wishes - Adelaide
Great bowling
Nice fresh venue great bowling lanes too. Had a snack fresh cooked chips cool music playing and a massive place to explore. Went with family and had a great time.
February 8, 2026
Reply from Tenpin - Sheffield
Hi Richard, thank you for the 5* rating of Tenpin Sheffield. We are delighted that you had a great time and enjoyed your visit alongside some snacks and music. Hope to see you back again soon for another lovely family day out.
Take care,
Kirsty
Late, messy and poorly equipped.
Lane wasn’t ready on time and was littered with empty pint glasses etc (I was attending with small children.) Standard toilets weren’t available downstairs and the staff had lost the key to the disabled toilets, meaning I had to individually escort my children back upstairs to use the facilities whilst the other watched our lane. Staff seemed generally apathetic and the overall experience was poor. There was also no ramp for our youngest to use, meaning we had to share with the lane next to us.
February 7, 2026
Reply from Tenpin - Sheffield
We're sorry your visit was poor. We regret the lane wasn't ready, the toilet issues, the ramp absence, and the team's perceived apathy. We appreciate your feedback and will address these concerns to improve our guest experience. If you would like to discuss this further please do reach out to our team via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Reply from Tenpin - Sheffield
Hi there.
We appreciate your 5-star rating! We're so glad you enjoyed the activities and found our team members to be friendly. We hope to see you again soon! Best wishes - Clare
The lanes was reserved we didn't have…
The lanes was reserved we didn't have to wait we had great fun and laughter not our first visit won't be our last great price too.
January 30, 2026
Reply from Tenpin - Sheffield
Hi Jason, thank you so much for the amazing 5* review of Tenpin Sheffield! We are so pleased the best time was had and that you found us good value and we can't wait to see you all again soon! Best wishes - Mel
The customised lane in our very name…
The customised lane in our very name was a unique feature.
January 29, 2026
Reply from Tenpin - Sheffield
Hi, thank you for the 5* rating and review of Tenpin Sheffield. It's great to hear that you had a fun experience and we do hope to see you back again soon.
Take care,
Kirsty
Great and friendly atmosphere made my…
Great and friendly atmosphere made my friends birthday very memorable
January 31, 2026
Reply from Tenpin - Sheffield
Hi Finan, thank you for the 5* rating of Tenpin Sheffield. We are thrilled to hear you had a great and memorable time for your friends birthday. Hope to see you again soon for another 5* experience.
Take care,
Kirsty
The bowling was fun but the service…
The bowling was fun but the service wasn't great, we pre booked cheese burgers to eat whilst we were bowling, we got given burgers without cheese on them, we pressed the call assistance button and nobody came, after about 20 mins i just went to the service desk to let them know they brought the wrong food out. The game was good but the service and waiting around wasnt fun
January 31, 2026
Reply from Tenpin - Sheffield
Hey Leon, thank you for taking the time to leave a review of Tenpin Sheffield. It's lovely to hear that your bowling experience was fun. We are sorry to hear that there were issues with your meals and that wait times were longer than usual. Your feedback is important to us and we will pass your comment on to the correct team for future improvements.
Take care,
Kirsty
Great booth and bowling lane
January 25, 2026
Reply from Tenpin - Sheffield
Hi Chris, thank you for the fab 5* review! We're so glad to hear that you had a great time bowling and we hope to see you again soon for more bowling fun! Best wishes - Adelaide
Reply from Tenpin - Sheffield
Hi Tina, thank you for leaving Tenpin Sheffield a fabulous 5* rating. We are thrilled to hear you and your family enjoyed your visit to us and that everyone had a great time. We look forward to welcoming everyone again soon! Best wishes - Kaylee
So Much Better Than Larger Venues
Great atmosphere
Reasonable prices
Easy to travel to
Good vibe
January 17, 2026
Reply from Tenpin - Sheffield
Hi Cath, thank you for the brilliant 5* review! We're so pleased to hear that you enjoyed the atmosphere and prices at Tenpin Sheffield, and we hope to welcome you back again soon! Best wishes - Adelaide
Reply from Tenpin - Sheffield
Hi there, thank you so much for the 5* rating and review of Tenpin Sheffield. It's great to hear you enjoyed your day out and we look forward to welcoming you back again.
Take care,
Kirsty
Brilliant Experience
The staff were very helpful as it was my first time going and I didn’t realise there were more bowling alleys downstairs. The atmosphere was brilliant and me and my boyfriend had a lovely date night. We ended up playing 2 rounds of bowling and 4 rounds of pool. Would definitely recommend
January 17, 2026
Reply from Tenpin - Sheffield
Hi Caden, thank you so much for the lovely 5* rating of Tenpin Sheffield. It's great to hear you both enjoyed your recent experience. Hope to see you back again soon for another fun time.
Take care,
Kirsty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.