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Tenpin - Southport Reviews 

186
TrustScore 4.5 out of 5

4.3

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more

Company replied

Rated 4 out of 5 stars

We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more

Company replied

Rated 4 out of 5 stars

We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more

Company replied

Rated 5 out of 5 stars

Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

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4.3

All reviews

(186)

11,505 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff and great fun

Great staff and great fun

May 6, 2026
Tenpin - Southport logo

Reply from Tenpin - Southport

Hello Chris,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're so glad you had fun and that you appreciated our staff; we appreciate your fantastic feedback and rating! All the best ~ Laura

Rated 5 out of 5 stars

My visit to tenpin in Southport

My visit to tenpin in Southport. Was really good we both enjoy coming the staff are really nice and always make you feel welcome and its brilliant.

April 29, 2026
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Reply from Tenpin - Southport

Hi Katie, thank you very much for the fabulous 5* review of Tenpin Southport! We are so pleased to hear you had such an enjoyable visit and that you were made to feel very welcome and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great time had at Southport

Great time had at Southport. We had one game as we had small children with us. We all enjoyed and would definitely go again.

April 8, 2026
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Reply from Tenpin - Southport

Hi Karen, thank you for the 5* rating of Tenpin Southport. It's lovely to hear that you all had an enjoyable experience and we look forward to your return!
Take care,
Kirsty

Rated 5 out of 5 stars

Great game

No waiting on a Sunday lunchtime straight on a lane

April 29, 2026
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Reply from Tenpin - Southport

Hello Maggie, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Southport! We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great service

A great service from start to finish

April 21, 2026
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Reply from Tenpin - Southport

Hi Christine,

Thank you for your fantastic 5* star review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Good time

Good experience with Tenpun Southport. Staff friendly and just wish they’d clear up a bit more hence 1star removed

April 17, 2026
Unprompted review
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Reply from Tenpin - Southport

Hello Gillian, Thank you for taking your time to leave us a great 4* review. We are thrilled to hear that you enjoyed your recent visit to us. We will pass your feedback onto our team regarding the cleanness. We do hope to see you again in the near future. Many Thanks - Kimberley

Rated 5 out of 5 stars

Birthday

Very good and enjoyable thanks

April 18, 2026
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Reply from Tenpin - Southport

Hello Neil,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted to hear that your experience was enjoyable. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Rated 3 out of 5 stars

The place was nice I liked the lay out…

The place was nice I liked the lay out etc staff were friendly and bowling was good I liked that you could set your own lane up and bumpers on the screen so the kids could choose. However I booked bowling and food arrived for bowing at 10.30 expecting to play our games then eat but the food arrived 10 mins after arriving I did question and say we would like it at the end of the games but they said to just put it in the side untill we were finished. I don’t know why you would bring kids food out while they were bowling I chose that time so they would be done for lunch ready to eat. The food was nice but It would have been better if there was a choice of when you would like the food ( not at 10.45 when it’s nuggets and burgers)

April 19, 2026
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Reply from Tenpin - Southport

Hello Samantha,
Thank you for taking the time to rate Tenpin Southport 3 stars. We're happy you liked the layout, friendly staff, and bowling experience. We apologize that the food arrived too early, disrupting your planned mealtime. We'll review our food service timing to better accommodate meal preferences in the future. We appreciate your comments and hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Very good

Very good bowling and laser tag venue

March 23, 2026
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Reply from Tenpin - Southport

Hi Kai
We're happy you had a very good experience with both our bowling and laser tag! Thank you for your fantastic five-star review. Best wishes - Clare

Rated 5 out of 5 stars

The staff were very attentive

The staff were very attentive and made it easy for the parents to host the birthday party

April 15, 2026
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Reply from Tenpin - Southport

Hello Letitia,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're happy to hear that our attentive staff made it easy for the parents to host the birthday party. We appreciate you sharing your positive experience with us! All the best ~ Laura

Rated 5 out of 5 stars

Great bowling experience.

Had a great midday bowling session, 12 adults in s#£t shirts and fascinators, this place is excellent, been a couple of times on our southport jollies, very clean, and the staff are unbelievably friendly and helpful, would definitely recommend. We forgot to book so chanced it by turning up, it wasn't to busy so got 2 lanes next to eachother, it filled up pretty quickly after so would advise booking in advance.

April 15, 2026
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Reply from Tenpin - Southport

Hello Ian,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're glad you enjoyed your bowling session! It's great to hear that you found our center clean and our staff friendly and helpful during your Southport trip. We appreciate your recommendation and the advice to book in advance. We look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Staff were helpful

Staff were helpful, we enjoyed our bowling session.

April 15, 2026
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Reply from Tenpin - Southport

Hello Sophie,
Thank you for taking the time to rate Tenpin Southport 5 stars. We appreciate your 5-star rating! We're so happy our staff were helpful and that you enjoyed your bowling session. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Great location friendly staff and other…

Great location friendly staff and other stuff for the kids to do once bowling is over

April 15, 2026
Tenpin - Southport logo

Reply from Tenpin - Southport

Hello Mark,
Thank you for taking the time to rate Tenpin Southport 5 stars. We appreciate your fantastic 5-star rating! We're so glad you enjoyed the convenient location, our friendly team, and the additional activities for kids after bowling. We look forward to welcoming you back again soon for another memorable experience. All the best ~ Laura

Rated 5 out of 5 stars

The care to help with our request for…

The care to help with our request for an end lane because of my daughter’s disability 👍

April 8, 2026
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Reply from Tenpin - Southport

Hi Paul, thank you for leaving Tenpin Southport an amazing 5* rating. We are so glad to hear you manage to get an accessible lane for your daughter on your visits. We hope to welcome you all back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Linda, thank you for leaving Tenpin Southport an excellent 5* rating. We are so glad to hear you and your grandchildren had a great time with us. We look forward to welcoming you all back soon! Best wishes - Kaylee

Rated 4 out of 5 stars

4 states

We booked online and had a great time. There were 7 of us so we needed 2 lanes and the plastic sheet in between (assuming from COVID) made it really hard to talk without walking around to the other side.
Bar service was a bit slow, both in person and using the QR code on your lane

April 8, 2026
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Becky, thanks for leaving a rating and review for Tenpin Southport! We're glad you enjoyed your time with us! We appreciate your feedback regarding the lane dividers and bar service. We'll ensure this is passed onto the correct teams for future improvements to be made. Thanks again and we hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Booking was so easy

Booking was so easy
Lane was ready as soon as we arrived. Member of staff came over straight away to explain about drinks,food etc very helpful and pleasant girl.
Had food there service and food excellent.
We loved the whole experience

April 12, 2026
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Carol, thanks for leaving Tenpin Southport a lovely 5* rating! We're happy to hear that the booking process was straightforward and that your lane was ready upon arrival. It's great to know that you found our staff helpful and enjoyed the food and service. Thank you for your fantastic feedback! We hope to see you again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Good staff

gud and fun.

April 15, 2026
Tenpin - Southport logo

Reply from Tenpin - Southport

Hello Shaswikan,
Thank you for taking the time to rate Tenpin Southport 4 stars. We are glad to hear that you had fun at the venue and look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Bargain

Bargain 2 games and food for less than £12 per person

April 15, 2026
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Reply from Tenpin - Southport

Hi Chris, thank you for rating Tenpin Southport an amazing 5*! We're thrilled to hear that you enjoy our great deals, and we hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Staff are always accomodating

Staff are always accomodating, friendly and helpful

April 15, 2026
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Donna, thank you for rating Tenpin Southport 5*! We're thrilled to hear that you enjoyed the service from our team. We will pass these lovely comments on! We can't wait to see you back again soon. Best wishes, Jade

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