Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more
Company replied

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB
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Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more
Company replied
We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more
Company replied
We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more
Company replied
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom
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great fun enjoyed by all the family. Lovely staff very helpful

Reply from Tenpin - Southport

Reply from Tenpin - Southport

Reply from Tenpin - Southport
We come here often, the staff are always friendly, helpful, busy doing their job and keep an eye on the place. It’s full of families and kids of all ages. The deals are great, 2 weekly, then in school holidays. Sign up for emails. The soft drinks sometimes taste flat and the food is standard - a few nuggets or simple cheeseburger and fries, nothing to rave about but it keeps the kids happy. Lots of game machines, table tennis, so bring cash to convert to pound coins. Bowling is great fun, can’t comment on laser tag as never done it. Open New Year’s Eve and full of families then with children of all ages, so a fun place to attend. Large free carpark out front, on the prom with other places next to it, so lots to do.

Reply from Tenpin - Southport
Overall very good. The bowling lanes are clean and in good condition. My only frustration is that we have a long queue waiting for others to trade in their tickets for prizes. Is 2 staff are available then 1 could handle bowling and 1 the tickets

Reply from Tenpin - Southport
Waited for quarter of an hour for laser tag to being despite many reminders to staff. Paid £160 and am waiting for my partial refund

Reply from Tenpin - Southport
Kids really enjoyed our visit, loved being able to spend time with them. Our only problem was the food service was not very good, we had to wait over 40 minutes for our lunch.

Reply from Tenpin - Southport
Bowling was great. We did have a 20 minute delay and a technical issue with our lane half way through. Food was brought out in a timely manner. Facilities however need looking at cleanliness of toilets when bringing families should be kept on top of!!

Reply from Tenpin - Southport

Reply from Tenpin - Southport
First time bowling in many years, easy to book and quickly allocated lane to play. Enjoyed bowling experience, but it was more like an amusement arcade than bowling alley. Used Easter Bank Holiday offer, so it was quite reasonably priced for a treat.

Reply from Tenpin - Southport

Reply from Tenpin - Southport
Was booked in for 12pm. Arrived as email instructions said at 11:45. Server said lane will be available at 12. Waited until 12 nothing so went back was told it’s a party over running a lane will be ready at 12.10 watch for our names on the screen. 12.10 came and went still not ready and went back to the server whinge just activated the lane. Was just 2 of us bowling and tbh £15 for 25 mins as it’s a max of 10 goes each was expensive

Reply from Tenpin - Southport
Smoothness of the booking process and the efficiency of the staff on our arrival. Everything worked well.

Reply from Tenpin - Southport

Reply from Tenpin - Southport
All very smooth efficient and friendly. And good fun.

Reply from Tenpin - Southport
Dirty had to wait for lane to be ready
Lanes rubbish
Screen didn’t work and cold

Reply from Tenpin - Southport
Got there early and was told our lane was ready and the food we ordered was brought over not long after, staff very friendly and professional, first time going and won't be the last

Reply from Tenpin - Southport
We enjoyed our visit and had fun but when we first arrived it was so very dark. I think light came on after a while. It is very noise but of course that is just due to the hockey games etc and number of people. Can’t be helped

Reply from Tenpin - Southport
Staff were pleasant and helpful, venue was reasonably clean, just as always very busy and loud,

Reply from Tenpin - Southport
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