Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more
Company replied

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB
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Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more
Company replied
We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more
Company replied
We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more
Company replied
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom
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Staff were pleasant and helpful, venue was reasonably clean, just as always very busy and loud,

Reply from Tenpin - Southport
The half term deal was a great deal & we had a good time in the arcade before bowling.. There were plenty of different weight balls to bowl, so we were not waiting. The food served was a let down to the otherwise great evening..

Reply from Tenpin - Southport
Having paid to play table tennis with my son I was hugely disappointed with the lady who decided that was the time to hoover around the table, twice! And wind up her cord next to the table. This was on Friday March 27th at 10:25pm. I know it's late but there were so many areas that she could have hoovered. In fact I think we were the first on the table tennis all night, having been there to play bowling before it. It's as if she waited for us to start playing to come and interrupt us. She knew what she was doing... very sad! I taught my son about being a jobsworth and it really spoilt our evening. We had travelled from Sheffield to be there staying at the premier inn and use the facilities for the entertainment. The bats were great, table is good but hard to see the ball when facing the amusements. Bowling setup is great, reasonable prices. Pool is a good setup although lads sat on tables should be told to get off the tables by the staff. We will come back again but hoping you can remind the staff that their job is to keep the place clean but work around paying customers. Thanks

Reply from Tenpin - Southport
Bowling is fab but no milk for a coffee sacrilege

Reply from Tenpin - Southport

Reply from Tenpin - Southport
We were disappointed. We had ordered food thinking we could have that when we finished only to find we got while bowling soon after 10.30 am!!! Then no matter how we bowled the balls veered to the left every time. This is when 2 adults and 2 aged 5&7 using a frame bowled. We were alley 15. There was definitely a lean to the left the lanes need checking. The group next to us had very young children who constantly laid on the floor near us or walked In front despite us asking the parents to keep them safe before the step as we did with our grandchildren. The grandchildren spent time in the arcade spending £15 to get 81 tickets! This got them 2 lollipops and a packet of Parma violets… daylight robbery! No way would I recommend to others.

Reply from Tenpin - Southport
Booking is easy and straightforward, plenty of activities inside to do.

Reply from Tenpin - Southport
This isn't the first time that I have booked Tenpin at Southport, and as usual, the booking process was so easy. Besides booking 2 games, I also was able to book food and drink. Upon arrival, the staff were so friendly and efficient, and my drinks were readily available for me to collect. The food came later, piping hot and delicious as usual. I would recommend them to anyone looking for a break and something to do. Tenpin Southport is the best place to go.

Reply from Tenpin - Southport
Bowling was great Tuesday half price brilliant value for families to have a night out. Brilliant customer service

Reply from Tenpin - Southport

Reply from Tenpin - Southport

Reply from Tenpin - Southport

Reply from Tenpin - Southport
We had a fantastic night of bowling with our brownies.

Reply from Tenpin - Southport
Paid for food not delivered. Had to wait 20min for line to clear

Reply from Tenpin - Southport
Although our bowling experience was ok, after it was over we went to play pool. The cues on our table had no tips on so we had to wait until someone else had finished before we could play. Then there was no chalk, so we went round four tables before we eventually found some. After that we went to play on the amusements and although we won tickets, the machine had run out. There was noone on the floor so I had to wait in a queue at reception to request someone came to refill the machine with tickets. It was quite a long wait before anyone came. Then the same thing happened when I went to get some change. The machine has run out. At this point we left

Reply from Tenpin - Southport

Reply from Tenpin - Southport
Very busy, but we had booked a slot during the school holidays. Did not have to wait, overall it made for a good day out.

Reply from Tenpin - Southport
Great few hours bowling with 2 children 4 an 6 yrs old they absolutely loved it, staff very friendly and helpful great time thank you

Reply from Tenpin - Southport
Awful the place was filling down. Had to ask for them to move us lanes because there were tubes from the ceiling and then the new lane broke and the balls got stuck.

Reply from Tenpin - Southport
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