Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more
Company replied
Location
Switch locationOcean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more
Company replied
We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more
Company replied
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom
- 0333 034 6100
4.3
Excellent
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tenpin - Southport
Hi Stephen
We're glad you had a wonderful family night and that your grandkids enjoyed their time. Thank you for sharing your positive experience with us! Best wishes - Clare
We had a fun family hour bowling would…
We had a fun family hour bowling would be better with two pizzas as one isn’t enough for 6
February 20, 2026
Reply from Tenpin - Southport
Hi Kate,
We're glad you had a fun family bowling hour! We appreciate your feedback about the pizza quantity for your group size, and we'll consider it. Hope to see you back soon. Best wishes - Clare
Bowling was fine but the toilets a a…
Bowling was fine but the toilets a a right mess, there was shit on the floor and one of the toilets was covered in shot and blocked. Not a chance them toilets are cleaned regularly. It’s put off visiting again.
February 26, 2026
Reply from Tenpin - Southport
Hello Richard,
Thank you for taking the time to rate Tenpin Southport 1 star. We appreciate your feedback. We're sorry to hear about the unacceptable state of the toilets during your visit. We will address this with our team to ensure cleanliness is improved. We hope that your next experience is the 5 star visit we wish to give all our customers. All the best ~ Laura
Easy to book
Easy to book, reception staff very helpful, food was good and the experience was great fun with our grandchildren
February 14, 2026
Reply from Tenpin - Southport
Hi Dawn, what a wonderful 5* review of Tenpin Southport! We are so happy to see such a good time was had and you found the booking process easy to use! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
slushie wasnt good
only bad thing was that the slushie was terrible, was just chunks of ice with syrup and wasnt enjoyable at all sadly
February 6, 2026
Reply from Tenpin - Southport
Hi Scarlett, thank you for the 4* review of Tenpin Southport! We are pleased to hear you enjoyed your visit, however, we are sorry to hear that your slushie was not up to our usual high standard! Your feedback is extremely important to us so please be assured we will pass this on for future improvements and we hope you will still visit us again soon! Best wishes - Mel
Fantastic family outing with a lot of…
Fantastic family outing with a lot of variety of activities bowling ...Lazer...arcades...pool tables...food..drinks...games...all you could need in one place and prices are great would definitely recommend to friends and family will defo be bk with my kids they loved it
January 23, 2026
Reply from Tenpin - Southport
Hi there, thanks for leaving a rating and review for Tenpin Southport! We're happy to hear that you and your family had such a fantastic time! It's great to know you enjoyed the variety of activities and found our prices great too! We appreciate your recommendation and look forward to welcoming you and your kids back again soon. Best wishes - Rosie
Every time we go we have a great…
Every time we go we have a great time.the staff are always friendly and helpful
February 8, 2026
Reply from Tenpin - Southport
Hey, thank you so much for rating Tenpin Southport a wonderful 5 stars! It's great to hear that you enjoy your experience with us and that the team leave a positive impact on your visit. We look forward to welcoming you back again.
Take care,
Kirsty
Delays to start time but enjoyable bowling
Booked for 4pm. Arrived few mins early as advised on email confirmation but we were told we would have to wait until 4.10 for the lane. We had a drink and waited until 4.10 but then we were told we had been changed to another lane and had to wait again for the people on it to finish their game. After a delay of a few more minutes we got onto our lane and enjoyed our game.
January 31, 2026
Reply from Tenpin - Southport
Hi Sarah
We appreciate you taking the time to share your experience. We're glad you enjoyed your game despite the initial delay accessing your lane. We regret that the lane wasn't ready at your scheduled time and for the change. We'll review our booking process to improve our service. Best wishes - Clare
Great ☆☆☆☆☆☆
January 31, 2026
Reply from Tenpin - Southport
Hello, Thank you for taking your time to leave us an amazing 5* review! We do hope to see you again soon. Many Thanks - Kimberley
Reply from Tenpin - Southport
Hello Tom,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted with this rating and that your visit was great. We look forward to welcoming you back again soon for another memorable visit. All the best ~ Laura
Great afternoon full of atmosphere
Great afternoon full of atmosphere. Well worth a visit
February 1, 2026
Reply from Tenpin - Southport
Hi Anne, thank you for the 5* rating of Tenpin Southport. We are thrilled to hear you had a great afternoon full of fun! Hope to see you again soon for another 5* experience.
Take care,
Kirsty
Was ok seating area a bit tight compared to other ten pin sites
Was ok lanes where a bit tight compared to other ten pin sites
January 31, 2026
Reply from Tenpin - Southport
Hi, thank you for the brilliant 5* rating of Tenpin Southport. We hope you had a fun time during your recent visit. Your feedback is important to us and we will pass your comments on to the correct team for future improvements.
Take care,
Kirsty
Reply from Tenpin - Southport
Hey Paul, thank you for the 4* rating of Tenpin Southport. It's lovely to hear you had good fun during your recent visit. We do hope to see you back again soon.
Take care,
Kirsty
Reply from Tenpin - Southport
Hello Chloe,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted with this rating and appreciate the feedback. We are glad the venue has everything you need. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ LR
Reply from Tenpin - Southport
Hello
Thanks for the 5* rating and for letting us know you received great service during your visit. We look forward to seeing you again. Best wishes - Clare
Reply from Tenpin - Southport
Hi Julie, thank you for leaving Tenpin Southport a 5* rating and review! We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding the atmosphere, game, and facilities, it's greatly appreciated! We thoroughly look forward to welcoming you back again in the future! Best wishes - Rosie
Reply from Tenpin - Southport
Hi Emma, thank you for the lovely 5* review for Tenpin Southport! We're so glad to hear that you had a great time and we hope to see you back again soon! Best wishes - Adelaide
Reply from Tenpin - Southport
Hi Dee
Thanks for the super 5* rating. We're so glad our staff was helpful and that you enjoyed the atmosphere. Thank you for your positive feedback; we appreciate it greatly! Best wishes - Clare
Love Tenpin
Love Tenpin, such great value for money! It's literally fun for all the family. Only think i would suggest to change is having something to clean the holes in the balls after others use them.
December 23, 2025
Reply from Tenpin - Southport
Hi Dave
We're glad you enjoyed your time with us and that it was fun for the whole family! We appreciate your suggestion about cleaning the bowling balls; we'll look into this. Thanks for the feedback! Best wishes - Clare
A Sunday bowling and playing pool.
We were allocated a bowling lane not much later than our booking, I considered that ok as it was a busy Sunday afternoon.
We went to the lane (lane20) and even though our booking name was on the display we couldn't start the game or enter players name. I went to the desk and explained the problem. I was told at that point the touch sreen wasn't working and they entered the player names from the desk.
We had a few games of pool after the bowling, unfortunately many of the tables had had the chalk removed from the chalk holders..very annoying for you but at £2.00 a game not ideal for us either.
I did notice members of the staff sweeping up litter etc from the floor and the tables were quite clear of empty bottles and glasses. It' not easy to decide if the drinks have been left or still 'active' when people leave the table to play on machine or have left the building. So well done to the staff and all the staff were helpful
January 25, 2026
Reply from Tenpin - Southport
Hi David, thank you for the 4* review for Tenpin Southport! We're sorry to hear that there had been technical issues on the lanes and that the chalk was missing from the pool tables. We really appreciate all of your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.