Banner for Tenpin - Southport

Tenpin - Southport Reviews 

188
TrustScore 4.5 out of 5

4.3

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more

Company replied

Rated 4 out of 5 stars

We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more

Company replied

Rated 4 out of 5 stars

We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more

Company replied

Rated 5 out of 5 stars

Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(188)

11,588 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a slight issue on arrival as we…

Had a slight issue on arrival as we booked 2 lanes but wanted to split them evenly between the 10 of us which we were originally told it was not possible. The situation was easily rectified by another staff member and yet again made our annual pool night out at tenpin an epic one

December 20, 2025
Tenpin - Southport logo

Reply from Tenpin - Southport

Hello Janine, Thank you for taking your time to leave us a great 5* review. We are pleased to hear that our team at our Tenpin in Southport managed to arrange this for you on arrival. We do hope to see you all again soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Perfect entertainment

Very good for entertainment and fun.

December 19, 2025
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi there,

Thank you for your fantastic 5* review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

All good no issues 👍

December 21, 2025
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Edward,

Thank you for your fantastic 5* review at Tenpin Southport! We are delighted to see you've had such a great time whilst on your recent visit to us! We look forward to welcoming you back to the venue very soon! Best wishes- Steph

Rated 2 out of 5 stars

Long wait for drinks despite good prices.

Affordable prices, but the experience was disappointing. The tables were dirty, and while bowling I ordered only drinks through the app. Once I waited 20 minutes, another time almost 30 minutes, which is unusual compared to other bowling alleys. You can actually finish a game faster than receiving your drinks.

December 16, 2025
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Matt, we really appreciate the time taken to leave a review of Tenpin Southport! We are very sorry to hear of the wait you had for your drinks and that the table had not been cleared. Please be assured all of your concerns will be forwarded to the relevant team so that this can be improved! We very much hope you will still consider visiting us in the future and we look forward to seeing you soon! Best wishes - Mel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look